Changes for page Inclusive Design
Last modified by Clara Stiller on 2022/03/30 14:51
From version
4.3


edited by Clara Stiller
on 2022/03/30 11:19
on 2022/03/30 11:19
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To version
6.1


edited by Clara Stiller
on 2022/03/30 12:16
on 2022/03/30 12:16
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... ... @@ -1,20 +1,38 @@ 1 -Main Goal of inclusive design: make system accessible and usable to as many people as (reasonably) possible 2 - 3 -How to achieve this: 1 +**Main Goal of inclusive design**: make system accessible and usable to as many people as (reasonably) possible 2 +** 3 +How to achieve this:** 4 4 * consider disabilities already in your design process 5 5 * optimize the system for the specific user with specific needs 6 6 * for evaluation broaden the participant group: diverse, great variety 7 +What to avoid: 8 +* make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology) 9 +instead: ask people how they like to be referred to 10 +* design and test with "healthy users" (only university students) 11 +instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages 12 +consider effort, that is time consuming and the specialised knowledge that the design requires. 7 7 8 -Different kind of disability grouped by their Frequency in occurrence:14 +Different kind of disability grouped by their frequency in occurrence: 9 9 1. Permanent: Cognitive disability 10 10 1. Temporary: Learning, drugs, distress 11 11 1. Situational: Interruption, distraction 12 12 13 -Accessibility 19 +disabilities grouped by their cause: 20 +1. perceptual 21 +blind, deaf, partially sighted --> use close captioning, support for screenreaders 22 +1. motor 23 +limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs) 24 +1. cognitive 25 +dementia, down syndrome, autism, neurodiversity --> communication needs and preferences 26 +1. social and economic factors 27 +money, culture, environment --> affordable design, fit in life and environment 28 + 29 + 30 +**Accessibility** 14 14 * is related to usability 15 15 * all users should have equivalent experience 16 16 * inclusive design also beneficial to all users 17 17 * universal design 35 + 18 18 Different kind of access: 19 19 1. direct 20 20 system is accessible without assistance ... ... @@ -27,8 +27,104 @@ 27 27 * Affective processes (e.g., trust) 28 28 * Perceptual/ motor skills (e.g., tremor) 29 29 48 +---- 30 30 50 +**Examples:** 31 31 52 +VESSEL support 53 +Virtual Environment to Support Societal participation Education of Low-literates 54 +* disability/ problem: 55 +** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ... 56 +** leads to shame in isolation of that person 57 +** stagnating general development 58 +* solution: 59 +** personal learning environment to exercise practical situations 60 +** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy 61 +** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms) 62 +** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy 63 +ECA tries to motivate and encourage the user to do the tasks 64 +Is understanding, when the user has difficulties 65 +complements 32 32 33 33 68 +Exoskeleton design 69 +* during the evaluation of an exoskeleton, they found out that lots of difficulties occured due to diversity: 70 +** man <-> woman 71 +** person sitting in wheelchair <-> healthy person 72 +* women had pain using the exoskeleton, that men didn't have 73 +* lessons learned: involve user form the earliest stages in your design, not only in the evaluation 34 34 75 + 76 +---- 77 +Inclusive Design in the SALLe Project: 78 + 79 +{{html}} 80 + 81 +<table width='100%'> 82 +<tr> 83 +<th width='50%'>possible disabilities</th> 84 +<th width='50%'>how to address these</th> 85 +</tr> 86 +<tr> 87 +<td>* cognitive disability 88 +** memory 89 +** orientation -> wandering</td> 90 +<td> </td> 91 +</tr> 92 +<td>* motor 93 +** limited endurance, strength, range of motion (due to old age) 94 +** use of mobility assistance ("Rollator") </td> 95 +<td>** no need, since pepper is also kind of "disabled" in motion and can't handle stairs:D 96 +** pepper can be used without motions, pressing buttons etc.</td> 97 +<tr> 98 +</tr> 99 +<td>slow movement and processing of environment, speech etc.</td> 100 +<td>** reduce speed of peppers speech (there is a toolbar to lower the speed) 101 +** use easy language 102 +** underline what has been said by showing images on the tablet. Don't switch the images to fast 103 +** wait long enough for response</td> 104 +<tr> 105 +</tr> 106 +<td>difficulties in seeing: especially small things, reading screens (Varifocal glasses)</td> 107 +<td>** use large images in high quality 108 +** good lightning of tablet</td> 109 +<tr> 110 +</tr> 111 +<td>difficulties in hearing: high frequencies, silent speech/ sounds</td> 112 +<td>** slow speech 113 +** loud (but be careful with the amplitude of music, since to loud music can be stressful) 114 +** good pronunciation of words</td> 115 + 116 + 117 +Since our robot is made to be used by people with dementia we have to consider the following possible disabilities: 118 +* cognitive disability 119 +** memory 120 +** orientation -> wandering 121 +* motor 122 +** limited endurance, strength, range of motion (due to old age) 123 +** use of mobility assistance ("Rollator") 124 +* slow movement and processing of environment, speech etc. 125 +* difficulties in seeing: especially small things, reading screens (Varifocal glasses) 126 +* difficulties in hearing: high frequencies, silent speech/ sounds 127 + 128 +of course, there can be several other disabilities that are not related to old age or dementia. 129 + 130 +How to address these disabilities and make our robot accessible to them: 131 +* cognitive disability: 132 + 133 +* motor 134 +** no need, since pepper is also kind of "disabled" in motion and can't handle stairs:D 135 +** pepper can be used without motions, pressing buttons etc. 136 + 137 +* slow movement and processing of environment, speech etc.: 138 +** reduce speed of peppers speech (there is a toolbar to lower the speed) 139 +** use easy language 140 +** underline what has been said by showing images on the tablet. Don't switch the images to fast 141 +** wait long enough for response 142 +* difficulties in seeing: 143 +** use large images in high quality 144 +** good lightning of tablet 145 +* difficulties in hearing: 146 +** slow speech 147 +** loud (but be careful with the amplitude of music, since to loud music can be stressful) 148 +** good pronunciation of words