Changes for page Inclusive Design

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1		-Main Goal of inclusive design: make system accessible and usable to as many people as (reasonably) possible
2		-
3		-How to achieve this:
	1	+**Main Goal of inclusive design**: make system accessible and usable to as many people as (reasonably) possible
	2	+**
	3	+How to achieve this:**
4	4	* consider disabilities already in your design process
5	5	* optimize the system for the specific user with specific needs
6	6	* for evaluation broaden the participant group: diverse, great variety
	7	+What to avoid:
	8	+* make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology)
	9	+instead: ask people how they like to be referred to
	10	+* design and test with "healthy users" (only university students)
	11	+instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages
	12	+consider effort, that is time consuming and the specialised knowledge that the design requires.
7	7
8		-Different kind of disability grouped by their Frequency in occurrence:
	14	+Different kind of disability grouped by their frequency in occurrence:
9	9	1. Permanent: Cognitive disability
10	10	1. Temporary: Learning, drugs, distress
11	11	1. Situational: Interruption, distraction
12	12
13		-Accessibility
	19	+disabilities grouped by their cause:
	20	+1. perceptual
	21	+blind, deaf, partially sighted --> use close captioning, support for screenreaders
	22	+1. motor
	23	+limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs)
	24	+1. cognitive
	25	+dementia, down syndrome, autism, neurodiversity --> communication needs and preferences
	26	+1. social and economic factors
	27	+money, culture, environment --> affordable design, fit in life and environment
	28	+
	29	+
	30	+**Accessibility**
14	14	* is related to usability
15	15	* all users should have equivalent experience
16	16	* inclusive design also beneficial to all users
17	17	* universal design
	35	+
18	18	Different kind of access:
19	19	1. direct
20	20	system is accessible without assistance
...	...	@@ -27,8 +27,66 @@
27	27	* Affective processes (e.g., trust)
28	28	* Perceptual/ motor skills (e.g., tremor)
29	29
	48	+----
30	30
	50	+**Examples:**
31	31
	52	+VESSEL support
	53	+Virtual Environment to Support Societal participation Education of Low-literates
	54	+* disability/ problem:
	55	+** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ...
	56	+** leads to shame in isolation of that person
	57	+** stagnating general development
	58	+* solution:
	59	+** personal learning environment to exercise practical situations
	60	+** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy
	61	+** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms)
	62	+** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy
	63	+ECA tries to motivate and encourage the user to do the tasks
	64	+Is understanding, when the user has difficulties
	65	+complements
32	32
33	33
	68	+Exoskeleton design
	69	+* during the evaluation of an exoskeleton, they found out that lots of difficulties occured due to diversity:
	70	+** man <-> woman
	71	+** person sitting in wheelchair <-> healthy person
	72	+* women had pain using the exoskeleton, that men didn't have
	73	+* lessons learned: involve user form the earliest stages in your design, not only in the evaluation
34	34
	75	+
	76	+----
	77	+Inclusive Design in the SALLe Project:
	78	+
	79	+Since our robot is made to be used by people with dementia we have to consider the following possible disabilities:
	80	+* cognitive disability
	81	+** memory
	82	+** orientation -> wandering
	83	+* motor
	84	+** limited endurance, strength, range of motion (due to old age)
	85	+** use of mobility assistance ("Rollator")
	86	+* slow movement and processing of environment, speech etc.
	87	+* difficulties in seeing: especially small things, reading screens (Varifocal glasses)
	88	+* difficulties in hearing: high frequencies, silent speech/ sounds
	89	+
	90	+of course, there can be several other disabilities that are not related to old age or dementia.
	91	+
	92	+How to address these disabilities and make our robot accessible to them:
	93	+* cognitive disability:
	94	+
	95	+* motor
	96	+** no need, since pepper is also kind of "disabled" in motion and can't handle stairs:D
	97	+** pepper can be used without motions, pressing buttons etc.
	98	+
	99	+* slow movement and processing of environment, speech etc.:
	100	+** reduce speed of peppers speech (there is a toolbar to lower the speed)
	101	+** use easy language
	102	+** underline what has been said by showing images on the tablet. Don't switch the images to fast
	103	+** wait long enough for response
	104	+* difficulties in seeing:
	105	+** use large images in high quality
	106	+** good lightning of tablet
	107	+* difficulties in hearing:
	108	+** slow speech
	109	+** loud (but be careful with the amplitude of music, since to loud music can be stressful)
	110	+** good pronunciation of words