2. Socio-Cognitive Engineering

• Why do we use Socio-Cognitive Engineering? What are its aspect/perks and why is that applicable in our case?

"How can the technology be designed such that the human is able to work with the technology?" - xwiki

SCE

AI does not work in isolation. We have to integrate technology into human's work and living environment. Source: Week 3.1a slide 27. This Hybrid intelligence is situated (source slide 28). It's a combination of the agent, the human, and their environment, each of which practice self-regulation.

• It provides a structure to work in (see the foundation, specification, evaluation image).
• It considers multiple stakeholders and their values.
• It uses user stories and value stories.
• It is incremental and iterative.
• It uses ontologies and design patterns.
• It uses personas and problem scenarios, and scenario-based design.
• It uses use cases, functions, effects, and claims in the specification
•  It is: (source Week 3.2b - SCEmodule2b_ScenarioBasedDesign2024 slide 4)
  • Iterative incremental process
    • Quick start
    • Focused refinement of core functions and design rationale
    • Coherent specification
  • Theory and empirical driven
  • Combined operational (domain), human factors and technology perspective
  • Stakeholder involvement in design and test activities
  • Producing re-usable design specifications and implementations

HYBRID INTELLIGENCE GROWS BY...
Integrating technology into the situated practice via co-design by joint task performance and co-learning:

• Common situated objectives
• Value-sensitive agreements
• Shared knowledge base & experiences
• Mutual uptake & learning by explanation & feedback

and is grounded by

• Ontologies of the partnership
• Collaboration patterns
• Value models

We need an agent that takes care of some of the needs of Pwds. We cannot see these people outside of their environment and have to integrate that into our solution. so we need sce.

"Identifying the underlying motivation for an individual with dementia to engage in different activities is important for matching a person with activities that will be satisfying.". So we need SCE to identify these motivations and stuff.

Han, A., Radel, J., McDowd, J. M., & Sabata, D. (2016). Perspectives of people with dementia about meaningful activities: a synthesis. American Journal of Alzheimer's Disease & Other Dementias, 31(2), 115-123

What is Human Centred design?

Usability
extent to which a system, product or service can
be used by specified users to achieve specified
goals with effectiveness, efficiency and
satisfaction in a specified context of use
Effectiveness
accuracy and completeness with which users
achieve specified goals
Efficiency
resources expended in relation to the accuracy
and completeness with which users achieve
goals
Satisfaction
freedom from discomfort and positive attitudes
towards the use of the product
Context of use
users, tasks, equipment (hardware, software and
materials), and the physical and social
environments in which a product is used
User experience
person's perceptions and responses resulting from
the use and/or anticipated use of a product, system
or service
Stakeholder
individual or organization having a right, share,
claim or interest in a system or in its possession of
characteristics that meet their needs and
expectations

Cyclic Process of Progression: Source: after Carroll (2002), Figure 3.1, p. 68.