b. Design Scenario

Phase 1a Scenario: Populating the knowledgebase with information

Phase 1b Scenario: Conversing to add information to knowledgebase

Phase 2 Scenario: Familiarization with NAO

Phase 3 Scenario #1: Remembering relatives' information

Phase 3 Scenario #2: Preparing  relatives' visits

TODO:

for each scenario, describe:

• a pre-scenario prep for NAO
• The session itself with a conversation example (+ who initiates)
• post-scenario actions for NAO
• The impact on the subject

First draft:

Phase 1a: Populating the Knowledgebase with Information

Pre-Scenario Prep for NAO:

• The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.

Session with Conversation Example:

• Initiator: Guardian initiates by inputting data.
• Guardian: Inputs data about PwD’s routines, family members, hobbies, and personal history.
• NAO: Stores and categorizes the information for future reference.

Post-Scenario Actions for NAO:

• NAO organizes and confirms the information stored in its database.
• Sends a summary report to the guardian for verification.

Impact on the Subject:

• Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.

Phase 1b: Conversing to Add Information to Knowledgebase

Pre-Scenario Prep for NAO:

• Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.

Session with Conversation Example:

• Initiator: NAO initiates conversation.
• NAO: “Can you tell me more about your favorite activities or any special memories with your family?”
• PwD: Shares stories or details.
• NAO: Records responses for future reference and personalization.

Post-Scenario Actions for NAO:

• NAO updates the knowledgebase with new information.
• Summarizes and shares the new insights with the guardian.

Impact on the Subject:

• Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.

Phase 2: Familiarization with NAO

Pre-Scenario Prep for NAO:

• Set NAO to introduce itself, describe its purpose, and gently encourage interaction.

Session with Conversation Example:

• Initiator: NAO initiates.
• NAO: “Hello, I’m NAO. I’m here to keep you company and help you with your daily activities. How are you today?”
• PwD: Responds and interacts with NAO.
• NAO: Responds adaptively to encourage more interaction.

Post-Scenario Actions for NAO:

• NAO adapts its interaction style based on PwD’s responses.
• Reports interaction quality and duration to the guardian.

Impact on the Subject:

• Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.

Phase 3 Scenario #1: Remembering Relatives’ Information

Pre-Scenario Prep for NAO:

• NAO retrieves specific information about relatives from the knowledgebase.

Session with Conversation Example:

• Initiator: NAO initiates.
• NAO: “Do you remember John, your grandson? He just graduated from college. What do you remember about him?”
• PwD: Shares memories or acknowledges lack of memory.
• NAO: Provides gentle cues or information to help recall.

Post-Scenario Actions for NAO:

• NAO updates the PwD’s memory recall status in the system.
• Notifies the guardian about progress or concerns.

Impact on the Subject:

• Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.

Phase 3 Scenario #2: Preparing Relatives’ Visits

Pre-Scenario Prep for NAO:

• NAO accesses the schedule to identify upcoming visits and relevant visitor information.

Session with Conversation Example:

• Initiator: NAO initiates.
• NAO: “Betty, your son Kees is visiting this weekend. Do you remember what he likes to do together?”
• PwD: Responds with activities or needs prompting.
• NAO: Suggests preparation activities based on past interactions and Kees’s preferences.

Post-Scenario Actions for NAO:

• NAO creates a checklist of preparation tasks and reminds PwD of upcoming activities.
• Provides feedback to the guardian about the PwD’s engagement and preparedness.

Impact on the Subject:

• Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.Sure, let’s break down each of the scenarios for the NAO robot and its interaction with the person with dementia (PwD) based on the phases you provided:

Phase 1a: Populating the Knowledgebase with Information

Pre-Scenario Prep for NAO:

• The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.

Session with Conversation Example:

• Initiator: Guardian initiates by inputting data.
• Guardian: Inputs data about PwD’s routines, family members, hobbies, and personal history.
• NAO: Stores and categorizes the information for future reference.

Post-Scenario Actions for NAO:

• NAO organizes and confirms the information stored in its database.
• Sends a summary report to the guardian for verification.

Impact on the Subject:

• Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.

Phase 1b: Conversing to Add Information to Knowledgebase

Pre-Scenario Prep for NAO:

• Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.

Session with Conversation Example:

• Initiator: NAO initiates conversation.
• NAO: “Can you tell me more about your favorite activities or any special memories with your family?”
• PwD: Shares stories or details.
• NAO: Records responses for future reference and personalization.

Post-Scenario Actions for NAO:

• NAO updates the knowledgebase with new information.
• Summarizes and shares the new insights with the guardian.

Impact on the Subject:

• Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.

Phase 2: Familiarization with NAO

Pre-Scenario Prep for NAO:

• Set NAO to introduce itself, describe its purpose, and gently encourage interaction.

Session with Conversation Example:

• PwD (initiates): Approaches NAO and asks, "Hello, who are you?"
• NAO: Responds warmly, "Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"
• PwD: "I'm okay, thank you. What can you help me with?"
• NAO: "I can remind you about your appointments, help you remember your family and friends, and even share some fun stories or music. Would you like to try something now?"
• PwD: "Yes, can you tell me about my family?"
• NAO: "Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"
• PwD: "Yes, please."
• NAO: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.

Post-Scenario Actions for NAO:

• NAO adapts its interaction style based on PwD’s responses.
• Reports interaction quality and duration to the guardian.

Impact on the Subject:

• Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.

Phase 3 Scenario #1: Remembering Relatives’ Information

Pre-Scenario Prep for NAO:

• NAO retrieves specific information about relatives from the knowledgebase.

Session with Conversation Example:

• PwD (initiates): Approaches NAO and asks, "Hello, who are you?"
• NAO: Responds warmly, "Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"
• PwD: "I'm okay, thank you. What can you help me with?"
• NAO: "I can remind you about your appointments, help you remember your family and friends, and even share some fun stories or music. Would you like to try something now?"
• PwD: "Yes, can you tell me about my family?"
• NAO: "Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"
• PwD: "Yes, please."
• NAO: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.

Post-Scenario Actions for NAO:

• NAO updates the PwD’s memory recall status in the system.
• Notifies the guardian about progress or concerns.

Impact on the Subject:

• Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.

Phase 3 Scenario #2: Preparing Relatives’ Visits

Pre-Scenario Prep for NAO:

• NAO accesses the schedule to identify upcoming visits and relevant visitor information.

Session with Conversation Example:

• Initiator: NAO initiates.
• NAO: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?”
• PwD: "What does Kees do for a job?"
• NAO: "Kees works in finance at a firm called Picobello"

Post-Scenario Actions for NAO:

• TODO

Impact on the Subject:

• Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.