b. Design Scenario

Phase 1a Scenario: Populating the knowledgebase with information

Phase 1b Scenario: Conversing to add information to knowledgebase

Phase 2 Scenario: Familiarization with NAO

Phase 3 Scenario #1: Remembering relatives' information

Phase 3 Scenario #2: Preparing  relatives' visits

TODO:

for each scenario, describe:

• a pre-scenario prep for NAO
• The session itself with a conversation example (+ who initiates)
• post-scenario actions for NAO
• The impact on the subject

### Phase 1a: Populating the Knowledgebase with Information

**Pre-Scenario Prep for NAO:**
- The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.

**Session with Conversation Example:**
- **Initiator**: Guardian initiates by inputting data.
- **Guardian**: Inputs data about PwD’s routines, family members, hobbies, and personal history.
- **NAO**: Stores and categorizes the information for future reference.

**Post-Scenario Actions for NAO:**
- NAO organizes and confirms the information stored in its database.
- Sends a summary report to the guardian for verification.

**Impact on the Subject:**
- Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.

### Phase 1b: Conversing to Add Information to Knowledgebase

**Pre-Scenario Prep for NAO:**
- Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.

**Session with Conversation Example:**
- **Initiator**: NAO initiates conversation.
- **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?”
- **PwD**: Shares stories or details.
- **NAO**: Records responses for future reference and personalization.

**Post-Scenario Actions for NAO:**
- NAO updates the knowledgebase with new information.
- Summarizes and shares the new insights with the guardian.

**Impact on the Subject:**
- Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.

### Phase 2: Familiarization with NAO

**Pre-Scenario Prep for NAO:**
- Set NAO to introduce itself, describe its purpose, and gently encourage interaction.

**Session with Conversation Example:**
- **Initiator**: NAO initiates.
- **NAO**: “Hello, I’m NAO. I’m here to keep you company and help you with your daily activities. How are you today?”
- **PwD**: Responds and interacts with NAO.
- **NAO**: Responds adaptively to encourage more interaction.

**Post-Scenario Actions for NAO:**
- NAO adapts its interaction style based on PwD’s responses.
- Reports interaction quality and duration to the guardian.

**Impact on the Subject:**
- Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.

### Phase 3 Scenario #1: Remembering Relatives' Information

**Pre-Scenario Prep for NAO:**
- NAO retrieves specific information about relatives from the knowledgebase.

**Session with Conversation Example:**
- **Initiator**: NAO initiates.
- **NAO**: “Do you remember John, your grandson? He just graduated from college. What do you remember about him?”
- **PwD**: Shares memories or acknowledges lack of memory.
- **NAO**: Provides gentle cues or information to help recall.

**Post-Scenario Actions for NAO:**
- NAO updates the PwD’s memory recall status in the system.
- Notifies the guardian about progress or concerns.

**Impact on the Subject:**
- Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.

### Phase 3 Scenario #2: Preparing Relatives' Visits

**Pre-Scenario Prep for NAO:**
- NAO accesses the schedule to identify upcoming visits and relevant visitor information.

**Session with Conversation Example:**
- **Initiator**: NAO initiates.
- **NAO**: “Betty, your son Kees is visiting this weekend. Do you remember what he likes to do together?”
- **PwD**: Responds with activities or needs prompting.
- **NAO**: Suggests preparation activities based on past interactions and Kees’s preferences.

**Post-Scenario Actions for NAO:**
- NAO creates a checklist of preparation tasks and reminds PwD of upcoming activities.
- Provides feedback to the guardian about the PwD’s engagement and preparedness.

**Impact on the Subject:**
- Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.