Project homeWiki source code of b. Design scenarios
Version 21.1 by Kris van Melis on 2024/03/29 13:08
Hide last authors
| author | version | line-number | content |
|---|---|---|---|
 |
20.1 | 1 | == //**Populating the knowledge base with information**// == |
 |
1.2 | 2 | |
| |
20.1 | 3 | **Pre-scenario prep for NAO:** |
| |
5.1 | 4 | |
| |
16.1 | 5 | * The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey. |
| |
5.1 | 6 | |
| |
20.1 | 7 | **Session with conversation example:** |
| |
5.1 | 8 | |
| |
7.1 | 9 | * **Initiator**: Guardian initiates by inputting data. |
| |
16.1 | 10 | * **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history. |
| |
12.1 | 11 | * **NAO**: Stores and categorises the information for future reference. |
| |
5.1 | 12 | |
| |
20.1 | 13 | **Post-scenario actions for NAO:** |
| |
5.1 | 14 | |
| |
13.1 | 15 | * Organises and confirms the information stored in its database. |
| |
7.1 | 16 | * Sends a summary report to the guardian for verification. |
| |
5.1 | 17 | |
| |
16.1 | 18 | **Impact on the PwD:** |
| |
5.1 | 19 | |
| |
16.1 | 20 | * Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement. |
| |
5.1 | 21 | |
| |
20.1 | 22 | == //**Conversing to add information to knowledge base**// == |
| |
5.1 | 23 | |
| |
20.1 | 24 | **Pre-scenario Prep for NAO:** |
| |
5.1 | 25 | |
| |
16.1 | 26 | * Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences. |
| |
5.1 | 27 | |
| |
20.1 | 28 | **Session with conversation example:** |
| |
5.1 | 29 | |
| |
7.1 | 30 | * **Initiator**: NAO initiates conversation. |
| 31 | * **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?” | ||
| |
16.1 | 32 | * **PwD**: Shares stories or details. |
| |
7.1 | 33 | * **NAO**: Records responses for future reference and personalization. |
| |
5.1 | 34 | |
| |
20.1 | 35 | **Post-scenario actions for NAO:** |
| |
5.1 | 36 | |
| |
7.1 | 37 | * NAO updates the knowledgebase with new information. |
| 38 | * Summarizes and shares the new insights with the guardian. | ||
| |
5.1 | 39 | |
| |
16.1 | 40 | **Impact on the PwD:** |
| |
5.1 | 41 | |
| |
16.1 | 42 | * Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood. |
| |
5.1 | 43 | |
| |
18.1 | 44 | == //**Familiarization with NAO**// == |
| |
5.1 | 45 | |
| |
20.1 | 46 | **Pre-scenario prep for NAO:** |
| |
5.1 | 47 | |
| |
7.1 | 48 | * Set NAO to introduce itself, describe its purpose, and gently encourage interaction. |
| |
5.1 | 49 | |
| |
20.1 | 50 | **Session with conversation example:** |
| |
5.1 | 51 | |
| |
16.1 | 52 | * **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"// |
| |
13.1 | 53 | * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// |
| |
16.1 | 54 | * **PwD**: //"I'm okay, thank you. What can you help me with?"// |
| |
14.1 | 55 | * **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// |
| |
16.1 | 56 | * **PwD**~:// "Yes, can you tell me about my family?"// |
| |
13.1 | 57 | * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// |
| |
16.1 | 58 | * **PwD**: //"Yes, please."// |
| 59 | * **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. | ||
| |
7.1 | 60 | |
| |
20.1 | 61 | **Post-scenario actions for NAO:** |
| |
7.1 | 62 | |
| |
16.1 | 63 | * NAO adapts its interaction style based on PwD responses. |
| |
7.1 | 64 | * Reports interaction quality and duration to the guardian. |
| 65 | |||
| |
16.1 | 66 | **Impact on the PwD:** |
| |
7.1 | 67 | |
| |
16.1 | 68 | * Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels. |
| |
7.1 | 69 | |
| |
20.1 | 70 | == //**Preparation for a visit**// == |
| |
7.1 | 71 | |
| |
20.1 | 72 | **Pre-scenario prep for NAO:** |
| |
7.1 | 73 | |
| |
18.1 | 74 | * NAO accesses the schedule to identify upcoming visits and relevant visitor information. |
| |
7.1 | 75 | |
| |
20.1 | 76 | **Session with conversation example:** |
| |
7.1 | 77 | |
| |
18.1 | 78 | * **Initiator**: NAO initiates. |
| 79 | * **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?” | ||
| 80 | * **PwD**: "What does Kees do for a job?" | ||
| 81 | * **NAO**: "Kees works in finance at a firm called Picobello" | ||
| |
19.1 | 82 | * **PwD: **"Is there something I should ask him about when he is here?" |
| 83 | * **PwD: **"You reminded me earlier to mention his new apartment." | ||
| |
7.1 | 84 | |
| |
20.1 | 85 | **Post-scenario actions for NAO:** |
| |
7.1 | 86 | |
| |
18.1 | 87 | * Queries on the PwD experience of the visit and their emotional state. |
| |
7.1 | 88 | |
| |
16.1 | 89 | **Impact on the PwD:** |
| |
7.1 | 90 | |
| |
18.1 | 91 | * Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives. |
| |
7.1 | 92 | |
| |
20.1 | 93 | == //**Recalling memories**// == |
| |
7.1 | 94 | |
| |
20.1 | 95 | **Pre-scenario prep for NAO:** |
| |
7.1 | 96 | |
| |
18.1 | 97 | * NAO retrieves specific information about relatives from the knowledgebase. |
| |
7.1 | 98 | |
| |
20.1 | 99 | **Session with conversation example:** |
| |
7.1 | 100 | |
| |
18.1 | 101 | * **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"// |
| |
21.1 | 102 | * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with remember information about your friends and family. How are you feeling today?"// |
| |
18.1 | 103 | * **PwD**~:// "I'm okay, thank you. What can you help me with?"// |
| 104 | * **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// | ||
| 105 | * **PwD**~:// "Yes, can you tell me about my family?"// | ||
| 106 | * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// | ||
| 107 | * **PwD**: //"Yes, please."// | ||
| 108 | * **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. | ||
| |
7.1 | 109 | |
| |
20.1 | 110 | **Post-scenario actions for NAO:** |
| |
7.1 | 111 | |
| |
18.1 | 112 | * Updates the PwD memory recall status in the system. |
| 113 | * Notifies the guardian about progress or concerns. | ||
| |
7.1 | 114 | |
| |
16.1 | 115 | **Impact on the PwD:** |
| |
7.1 | 116 | |
| |
18.1 | 117 | * Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood. |