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Wiki source code of b. Design scenarios

Version 21.1 by Kris van Melis on 2024/03/29 13:08
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1 == //**Populating the knowledge base with information**// ==
2
3 **Pre-scenario prep for NAO:**
4
5 * The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey.
6
7 **Session with conversation example:**
8
9 * **Initiator**: Guardian initiates by inputting data.
10 * **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history.
11 * **NAO**: Stores and categorises the information for future reference.
12
13 **Post-scenario actions for NAO:**
14
15 * Organises and confirms the information stored in its database.
16 * Sends a summary report to the guardian for verification.
17
18 **Impact on the PwD:**
19
20 * Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
21
22 == //**Conversing to add information to knowledge base**// ==
23
24 **Pre-scenario Prep for NAO:**
25
26 * Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
27
28 **Session with conversation example:**
29
30 * **Initiator**: NAO initiates conversation.
31 * **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?”
32 * **PwD**: Shares stories or details.
33 * **NAO**: Records responses for future reference and personalization.
34
35 **Post-scenario actions for NAO:**
36
37 * NAO updates the knowledgebase with new information.
38 * Summarizes and shares the new insights with the guardian.
39
40 **Impact on the PwD:**
41
42 * Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood.
43
44 == //**Familiarization with NAO**// ==
45
46 **Pre-scenario prep for NAO:**
47
48 * Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
49
50 **Session with conversation example:**
51
52 * **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"//
53 * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"//
54 * **PwD**: //"I'm okay, thank you. What can you help me with?"//
55 * **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
56 * **PwD**~:// "Yes, can you tell me about my family?"//
57 * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
58 * **PwD**: //"Yes, please."//
59 * **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
60
61 **Post-scenario actions for NAO:**
62
63 * NAO adapts its interaction style based on PwD responses.
64 * Reports interaction quality and duration to the guardian.
65
66 **Impact on the PwD:**
67
68 * Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels.
69
70 == //**Preparation for a visit**// ==
71
72 **Pre-scenario prep for NAO:**
73
74 * NAO accesses the schedule to identify upcoming visits and relevant visitor information.
75
76 **Session with conversation example:**
77
78 * **Initiator**: NAO initiates.
79 * **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?”
80 * **PwD**: "What does Kees do for a job?"
81 * **NAO**: "Kees works in finance at a firm called Picobello"
82 * **PwD: **"Is there something I should ask him about when he is here?"
83 * **PwD: **"You reminded me earlier to mention his new apartment."
84
85 **Post-scenario actions for NAO:**
86
87 * Queries on the PwD experience of the visit and their emotional state.
88
89 **Impact on the PwD:**
90
91 * Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.
92
93 == //**Recalling memories**// ==
94
95 **Pre-scenario prep for NAO:**
96
97 * NAO retrieves specific information about relatives from the knowledgebase.
98
99 **Session with conversation example:**
100
101 * **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"//
102 * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with remember information about your friends and family. How are you feeling today?"//
103 * **PwD**~:// "I'm okay, thank you. What can you help me with?"//
104 * **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
105 * **PwD**~:// "Yes, can you tell me about my family?"//
106 * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
107 * **PwD**: //"Yes, please."//
108 * **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
109
110 **Post-scenario actions for NAO:**
111
112 * Updates the PwD memory recall status in the system.
113 * Notifies the guardian about progress or concerns.
114
115 **Impact on the PwD:**
116
117 * Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.