Wiki source code of b. Design Scenario
Version 14.1 by Pravesha Ramsundersingh on 2024/03/17 11:07
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| author | version | line-number | content |
|---|---|---|---|
| 1 | === Phase 1a: Populating the Knowledge Base with Information === | ||
| 2 | |||
| 3 | **Pre-Scenario Prep for NAO:** | ||
| 4 | |||
| 5 | * The guardian inputs basic personal information, preferences, and significant historical data about the subject and their relatives into NAO’s knowledge base through an online survey. | ||
| 6 | |||
| 7 | **Session with Conversation Example:** | ||
| 8 | |||
| 9 | * **Initiator**: Guardian initiates by inputting data. | ||
| 10 | * **Guardian**: Inputs data about subject routines, family members, hobbies, and personal history. | ||
| 11 | * **NAO**: Stores and categorises the information for future reference. | ||
| 12 | |||
| 13 | **Post-Scenario Actions for NAO:** | ||
| 14 | |||
| 15 | * Organises and confirms the information stored in its database. | ||
| 16 | * Sends a summary report to the guardian for verification. | ||
| 17 | |||
| 18 | **Impact on the Subject:** | ||
| 19 | |||
| 20 | * Customises the interaction between NAO and the subject based on personal data, enhancing personal relevance and engagement. | ||
| 21 | |||
| 22 | === Phase 1b: Conversing to Add Information to Knowledge Base === | ||
| 23 | |||
| 24 | **Pre-Scenario Prep for NAO:** | ||
| 25 | |||
| 26 | * Prepare NAO to ask open-ended questions to the subject to gather more personal insights, hobbies, and preferences. | ||
| 27 | |||
| 28 | **Session with Conversation Example:** | ||
| 29 | |||
| 30 | * **Initiator**: NAO initiates conversation. | ||
| 31 | * **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?” | ||
| 32 | * **Subject**: Shares stories or details. | ||
| 33 | * **NAO**: Records responses for future reference and personalization. | ||
| 34 | |||
| 35 | **Post-Scenario Actions for NAO:** | ||
| 36 | |||
| 37 | * NAO updates the knowledgebase with new information. | ||
| 38 | * Summarizes and shares the new insights with the guardian. | ||
| 39 | |||
| 40 | **Impact on the Subject:** | ||
| 41 | |||
| 42 | * Helps build a more detailed profile for personalized interaction. Enhances subject's engagement and sense of being understood. | ||
| 43 | |||
| 44 | === Phase 2: Familiarization with NAO === | ||
| 45 | |||
| 46 | **Pre-Scenario Prep for NAO:** | ||
| 47 | |||
| 48 | * Set NAO to introduce itself, describe its purpose, and gently encourage interaction. | ||
| 49 | |||
| 50 | **Session with Conversation Example:** | ||
| 51 | |||
| 52 | * **Subject (initiates)**: Approaches NAO and asks,// "Hello, who are you?"// | ||
| 53 | * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// | ||
| 54 | * **Subject**: //"I'm okay, thank you. What can you help me with?"// | ||
| 55 | * **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// | ||
| 56 | * **Subject**~:// "Yes, can you tell me about my family?"// | ||
| 57 | * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// | ||
| 58 | * **Subject**: //"Yes, please."// | ||
| 59 | * **NAO**: Continues to provide information and engages the subject in a conversation about their family members, maintaining a gentle and supportive tone throughout. | ||
| 60 | |||
| 61 | **Post-Scenario Actions for NAO:** | ||
| 62 | |||
| 63 | * NAO adapts its interaction style based on subject's responses. | ||
| 64 | * Reports interaction quality and duration to the guardian. | ||
| 65 | |||
| 66 | **Impact on the Subject:** | ||
| 67 | |||
| 68 | * Increases subject's comfort and familiarity with NAO. Enhances trust and engagement levels. | ||
| 69 | |||
| 70 | === Phase 3 Scenario #1: Remembering Relatives’ Information === | ||
| 71 | |||
| 72 | **Pre-Scenario Prep for NAO:** | ||
| 73 | |||
| 74 | * NAO retrieves specific information about relatives from the knowledgebase. | ||
| 75 | |||
| 76 | **Session with Conversation Example:** | ||
| 77 | |||
| 78 | * **Subject (initiates)**: Approaches NAO and asks, //"Hello, who are you?"// | ||
| 79 | * **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// | ||
| 80 | * **Subject**~:// "I'm okay, thank you. What can you help me with?"// | ||
| 81 | * **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// | ||
| 82 | * **Subject**~:// "Yes, can you tell me about my family?"// | ||
| 83 | * **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// | ||
| 84 | * **Subject**: //"Yes, please."// | ||
| 85 | * **NAO**: Continues to provide information and engages the subject in a conversation about their family members, maintaining a gentle and supportive tone throughout. | ||
| 86 | |||
| 87 | **Post-Scenario Actions for NAO:** | ||
| 88 | |||
| 89 | * Updates the subject's memory recall status in the system. | ||
| 90 | * Notifies the guardian about progress or concerns. | ||
| 91 | |||
| 92 | **Impact on the Subject:** | ||
| 93 | |||
| 94 | * Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood. | ||
| 95 | |||
| 96 | === Phase 3 Scenario #2: Preparing Relatives’ Visits === | ||
| 97 | |||
| 98 | **Pre-Scenario Prep for NAO:** | ||
| 99 | |||
| 100 | * NAO accesses the schedule to identify upcoming visits and relevant visitor information. | ||
| 101 | |||
| 102 | **Session with Conversation Example:** | ||
| 103 | |||
| 104 | * **Initiator**: NAO initiates. | ||
| 105 | * **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?” | ||
| 106 | * **Subject**: "What does Kees do for a job?" | ||
| 107 | * **NAO**: "Kees works in finance at a firm called Picobello" | ||
| 108 | |||
| 109 | **Post-Scenario Actions for NAO:** | ||
| 110 | |||
| 111 | * Queries on the subject's experience of the visit and their emotional state. | ||
| 112 | |||
| 113 | **Impact on the Subject:** | ||
| 114 | |||
| 115 | * Enhances the sense of independence and capability in the subject. Improves quality and comfort of family visits, benefiting both the subject and their relatives. |