Changes for page b. Design Scenarios

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1		-b. Design Scenario
	1	+b. Design scenarios

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1		-=== Phase 1a Scenario: Populating the knowledgebase with information ===
	1	+== //**Populating the knowledge base with information**// ==
2	2
3		-=== Phase 1b Scenario: Conversing to add information to knowledgebase ===
	3	+**Pre-scenario prep for NAO:**
4	4
5		-=== Phase 2 Scenario: Familiarization with NAO ===
	5	+* The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey.
6	6
7		-=== Phase 3 Scenario #1: Remembering relatives' information ===
	7	+**Session with conversation example:**
8	8
9		-=== Phase 3 Scenario #2: Preparing  relatives' visits ===
	9	+* **Initiator**: Guardian initiates by inputting data.
	10	+* **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history.
	11	+* **NAO**: Stores and categorises the information for future reference.
10	10
	13	+**Post-scenario actions for NAO:**
11	11
12		-TODO:
	15	+* Organises and confirms the information stored in its database.
	16	+* Sends a summary report to the guardian for verification.
13	13
14		-//for each scenario, describe~://
	18	+**Impact on the PwD:**
15	15
16		-* //a pre-scenario prep for NAO//
17		-* //The session itself with a conversation example (+ who initiates)//
18		-* //post-scenario actions for NAO//
19		-* //The impact on the subject//
	20	+* Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
20	20
	22	+== //**Conversing to add information to knowledge base**// ==
21	21
22		-~#~## Phase 1a: Populating the Knowledgebase with Information
	24	+**Pre-scenario Prep for NAO:**
23	23
24		-~*~*Pre-Scenario Prep for NAO:~*~*
25		-- The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.
	26	+* Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
26	26
27		-~*~*Session with Conversation Example:~*~*
28		-- ~*~*Initiator~*~*: Guardian initiates by inputting data.
29		-- ~*~*Guardian~*~*: Inputs data about PwD’s routines, family members, hobbies, and personal history.
30		-- ~*~*NAO~*~*: Stores and categorizes the information for future reference.
	28	+**Session with conversation example:**
31	31
32		-~*~*Post-Scenario Actions for NAO:~*~*
33		-- NAO organizes and confirms the information stored in its database.
34		-- Sends a summary report to the guardian for verification.
	30	+* **Initiator**: NAO initiates conversation.
	31	+* **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?”
	32	+* **PwD**: Shares stories or details.
	33	+* **NAO**: Records responses for future reference and personalization.
35	35
36		-~*~*Impact on the Subject:~*~*
37		-- Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
	35	+**Post-scenario actions for NAO:**
38	38
39		-~#~## Phase 1b: Conversing to Add Information to Knowledgebase
	37	+* NAO updates the knowledgebase with new information.
	38	+* Summarizes and shares the new insights with the guardian.
40	40
41		-~*~*Pre-Scenario Prep for NAO:~*~*
42		-- Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
	40	+**Impact on the PwD:**
43	43
44		-~*~*Session with Conversation Example:~*~*
45		-- ~*~*Initiator~*~*: NAO initiates conversation.
46		-- ~*~*NAO~*~*: “Can you tell me more about your favorite activities or any special memories with your family?”
47		-- ~*~*PwD~*~*: Shares stories or details.
48		-- ~*~*NAO~*~*: Records responses for future reference and personalization.
	42	+* Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood.
49	49
50		-~*~*Post-Scenario Actions for NAO:~*~*
51		-- NAO updates the knowledgebase with new information.
52		-- Summarizes and shares the new insights with the guardian.
	44	+== //**Familiarization with NAO**// ==
53	53
54		-~*~*Impact on the Subject:~*~*
55		-- Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.
	46	+**Pre-scenario prep for NAO:**
56	56
57		-~#~## Phase 2: Familiarization with NAO
	48	+* Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
58	58
59		-~*~*Pre-Scenario Prep for NAO:~*~*
60		-- Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
	50	+**Session with conversation example:**
61	61
62		-~*~*Session with Conversation Example:~*~*
63		-- ~*~*Initiator~*~*: NAO initiates.
64		-- ~*~*NAO~*~*: “Hello, I’m NAO. I’m here to keep you company and help you with your daily activities. How are you today?”
65		-- ~*~*PwD~*~*: Responds and interacts with NAO.
66		-- ~*~*NAO~*~*: Responds adaptively to encourage more interaction.
	52	+* **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"//
	53	+* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"//
	54	+* **PwD**: //"I'm okay, thank you. What can you help me with?"//
	55	+* **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
	56	+* **PwD**~:// "Yes, can you tell me about my family?"//
	57	+* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
	58	+* **PwD**: //"Yes, please."//
	59	+* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
67	67
68		-~*~*Post-Scenario Actions for NAO:~*~*
69		-- NAO adapts its interaction style based on PwD’s responses.
70		-- Reports interaction quality and duration to the guardian.
	61	+**Post-scenario actions for NAO:**
71	71
72		-~*~*Impact on the Subject:~*~*
73		-- Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.
	63	+* NAO adapts its interaction style based on PwD responses.
	64	+* Reports interaction quality and duration to the guardian.
74	74
75		-~#~## Phase 3 Scenario #1: Remembering Relatives' Information
	66	+**Impact on the PwD:**
76	76
77		-~*~*Pre-Scenario Prep for NAO:~*~*
78		-- NAO retrieves specific information about relatives from the knowledgebase.
	68	+* Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels.
79	79
80		-~*~*Session with Conversation Example:~*~*
81		-- ~*~*Initiator~*~*: NAO initiates.
82		-- ~*~*NAO~*~*: “Do you remember John, your grandson? He just graduated from college. What do you remember about him?”
83		-- ~*~*PwD~*~*: Shares memories or acknowledges lack of memory.
84		-- ~*~*NAO~*~*: Provides gentle cues or information to help recall.
	70	+== //**Preparation for a visit**// ==
85	85
86		-~*~*Post-Scenario Actions for NAO:~*~*
87		-- NAO updates the PwD’s memory recall status in the system.
88		-- Notifies the guardian about progress or concerns.
	72	+**Pre-scenario prep for NAO:**
89	89
90		-~*~*Impact on the Subject:~*~*
91		-- Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.
	74	+* NAO accesses the schedule to identify upcoming visits and relevant visitor information.
92	92
93		-~#~## Phase 3 Scenario #2: Preparing Relatives' Visits
	76	+**Session with conversation example:**
94	94
95		-~*~*Pre-Scenario Prep for NAO:~*~*
96		-- NAO accesses the schedule to identify upcoming visits and relevant visitor information.
	78	+* **Initiator**: NAO initiates.
	79	+* **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?”
	80	+* **PwD**: "What does Kees do for a job?"
	81	+* **NAO**: "Kees works in finance at a firm called Picobello"
	82	+* **PwD: **"Is there something I should ask him about when he is here?"
	83	+* **PwD: **"You reminded me earlier to mention his new apartment."
97	97
98		-~*~*Session with Conversation Example:~*~*
99		-- ~*~*Initiator~*~*: NAO initiates.
100		-- ~*~*NAO~*~*: “Betty, your son Kees is visiting this weekend. Do you remember what he likes to do together?”
101		-- ~*~*PwD~*~*: Responds with activities or needs prompting.
102		-- ~*~*NAO~*~*: Suggests preparation activities based on past interactions and Kees’s preferences.
	85	+**Post-scenario actions for NAO:**
103	103
104		-~*~*Post-Scenario Actions for NAO:~*~*
105		-- NAO creates a checklist of preparation tasks and reminds PwD of upcoming activities.
106		-- Provides feedback to the guardian about the PwD’s engagement and preparedness.
	87	+* Queries on the PwD experience of the visit and their emotional state.
107	107
108		-~*~*Impact on the Subject:~*~*
109		-- Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.
	89	+**Impact on the PwD:**
	90	+
	91	+* Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.
	92	+
	93	+== //**Recalling memories**// ==
	94	+
	95	+**Pre-scenario prep for NAO:**
	96	+
	97	+* NAO retrieves specific information about relatives from the knowledgebase.
	98	+
	99	+**Session with conversation example:**
	100	+
	101	+* **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"//
	102	+* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with remember information about your friends and family. How are you feeling today?"//
	103	+* **PwD**~:// "I'm okay, thank you. What can you help me with?"//
	104	+* **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
	105	+* **PwD**~:// "Yes, can you tell me about my family?"//
	106	+* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
	107	+* **PwD**: //"Yes, please."//
	108	+* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
	109	+
	110	+**Post-scenario actions for NAO:**
	111	+
	112	+* Updates the PwD memory recall status in the system.
	113	+* Notifies the guardian about progress or concerns.
	114	+
	115	+**Impact on the PwD:**
	116	+
	117	+* Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.