Changes for page b. Design Scenarios

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Title

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1		-b. Design Scenarios
	1	+b. Design Scenario

Author

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1		-xwiki:XWiki.WilliamOGrady
	1	+xwiki:XWiki.KrisVanMelis

Content

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1		-== Populating the knowledge base with information ==
	1	+=== Phase 1a Scenario: Populating the knowledgebase with information ===
2	2
3		-**Pre-scenario prep for NAO:**
	3	+=== Phase 1b Scenario: Conversing to add information to knowledgebase ===
4	4
5		-* The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey.
	5	+=== Phase 2 Scenario: Familiarization with NAO ===
6	6
7		-**Session with conversation example:**
	7	+=== Phase 3 Scenario #1: Remembering relatives' information ===
8	8
9		-* **Initiator**: Guardian initiates by inputting data.
10		-* **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history.
11		-* **NAO**: Stores and categorises the information for future reference.
	9	+=== Phase 3 Scenario #2: Preparing  relatives' visits ===
12	12
13		-**Post-scenario actions for NAO:**
14	14
15		-* Organises and confirms the information stored in its database.
16		-* Sends a summary report to the guardian for verification.
	12	+TODO:
17	17
18		-**Impact on the PwD:**
	14	+//for each scenario, describe~://
19	19
20		-* Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
	16	+* //a pre-scenario prep for NAO//
	17	+* //The session itself with a conversation example (+ who initiates)//
	18	+* //post-scenario actions for NAO//
	19	+* //The impact on the subject//
21	21
22		-== Conversing to add information to knowledge base ==
23	23
24		-**Pre-scenario Prep for NAO:**
	22	+~#~## Phase 1a: Populating the Knowledgebase with Information
25	25
26		-* Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
	24	+~*~*Pre-Scenario Prep for NAO:~*~*
	25	+- The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.
27	27
28		-**Session with conversation example:**
	27	+~*~*Session with Conversation Example:~*~*
	28	+- ~*~*Initiator~*~*: Guardian initiates by inputting data.
	29	+- ~*~*Guardian~*~*: Inputs data about PwD’s routines, family members, hobbies, and personal history.
	30	+- ~*~*NAO~*~*: Stores and categorizes the information for future reference.
29	29
30		-* **Initiator**: NAO initiates conversation.
31		-* **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?”
32		-* **PwD**: Shares stories or details.
33		-* **NAO**: Records responses for future reference and personalization.
	32	+~*~*Post-Scenario Actions for NAO:~*~*
	33	+- NAO organizes and confirms the information stored in its database.
	34	+- Sends a summary report to the guardian for verification.
34	34
35		-**Post-scenario actions for NAO:**
	36	+~*~*Impact on the Subject:~*~*
	37	+- Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
36	36
37		-* NAO updates the knowledgebase with new information.
38		-* Summarizes and shares the new insights with the guardian.
	39	+~#~## Phase 1b: Conversing to Add Information to Knowledgebase
39	39
40		-**Impact on the PwD:**
	41	+~*~*Pre-Scenario Prep for NAO:~*~*
	42	+- Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
41	41
42		-* Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood.
	44	+~*~*Session with Conversation Example:~*~*
	45	+- ~*~*Initiator~*~*: NAO initiates conversation.
	46	+- ~*~*NAO~*~*: “Can you tell me more about your favorite activities or any special memories with your family?”
	47	+- ~*~*PwD~*~*: Shares stories or details.
	48	+- ~*~*NAO~*~*: Records responses for future reference and personalization.
43	43
44		-== Familiarization with NAO ==
	50	+~*~*Post-Scenario Actions for NAO:~*~*
	51	+- NAO updates the knowledgebase with new information.
	52	+- Summarizes and shares the new insights with the guardian.
45	45
46		-**Pre-scenario prep for NAO:**
	54	+~*~*Impact on the Subject:~*~*
	55	+- Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.
47	47
48		-* Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
	57	+~#~## Phase 2: Familiarization with NAO
49	49
50		-**Session with conversation example:**
	59	+~*~*Pre-Scenario Prep for NAO:~*~*
	60	+- Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
51	51
52		-* **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"//
53		-* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"//
54		-* **PwD**: //"I'm okay, thank you. What can you help me with?"//
55		-* **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
56		-* **PwD**~:// "Yes, can you tell me about my family?"//
57		-* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
58		-* **PwD**: //"Yes, please."//
59		-* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
	62	+~*~*Session with Conversation Example:~*~*
	63	+- ~*~*Initiator~*~*: NAO initiates.
	64	+- ~*~*NAO~*~*: “Hello, I’m NAO. I’m here to keep you company and help you with your daily activities. How are you today?”
	65	+- ~*~*PwD~*~*: Responds and interacts with NAO.
	66	+- ~*~*NAO~*~*: Responds adaptively to encourage more interaction.
60	60
61		-**Post-scenario actions for NAO:**
	68	+~*~*Post-Scenario Actions for NAO:~*~*
	69	+- NAO adapts its interaction style based on PwD’s responses.
	70	+- Reports interaction quality and duration to the guardian.
62	62
63		-* NAO adapts its interaction style based on PwD responses.
64		-* Reports interaction quality and duration to the guardian.
	72	+~*~*Impact on the Subject:~*~*
	73	+- Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.
65	65
66		-**Impact on the PwD:**
	75	+~#~## Phase 3 Scenario #1: Remembering Relatives' Information
67	67
68		-* Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels.
	77	+~*~*Pre-Scenario Prep for NAO:~*~*
	78	+- NAO retrieves specific information about relatives from the knowledgebase.
69	69
70		-== Preparation for a visit ==
	80	+~*~*Session with Conversation Example:~*~*
	81	+- ~*~*Initiator~*~*: NAO initiates.
	82	+- ~*~*NAO~*~*: “Do you remember John, your grandson? He just graduated from college. What do you remember about him?”
	83	+- ~*~*PwD~*~*: Shares memories or acknowledges lack of memory.
	84	+- ~*~*NAO~*~*: Provides gentle cues or information to help recall.
71	71
72		-**Pre-scenario prep for NAO:**
	86	+~*~*Post-Scenario Actions for NAO:~*~*
	87	+- NAO updates the PwD’s memory recall status in the system.
	88	+- Notifies the guardian about progress or concerns.
73	73
74		-* NAO accesses the schedule to identify upcoming visits and relevant visitor information.
	90	+~*~*Impact on the Subject:~*~*
	91	+- Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.
75	75
76		-**Session with conversation example:**
	93	+~#~## Phase 3 Scenario #2: Preparing Relatives' Visits
77	77
78		-* **Initiator**: NAO initiates.
79		-* **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?”
80		-* **PwD**: "What does Kees do for a job?"
81		-* **NAO**: "Kees works in finance at a firm called Picobello"
82		-* **PwD: **"Is there something I should ask him about when he is here?"
83		-* **NAO: **"You reminded me earlier to mention his new apartment."
	95	+~*~*Pre-Scenario Prep for NAO:~*~*
	96	+- NAO accesses the schedule to identify upcoming visits and relevant visitor information.
84	84
85		-**Post-scenario actions for NAO:**
	98	+~*~*Session with Conversation Example:~*~*
	99	+- ~*~*Initiator~*~*: NAO initiates.
	100	+- ~*~*NAO~*~*: “Betty, your son Kees is visiting this weekend. Do you remember what he likes to do together?”
	101	+- ~*~*PwD~*~*: Responds with activities or needs prompting.
	102	+- ~*~*NAO~*~*: Suggests preparation activities based on past interactions and Kees’s preferences.
86	86
87		-* Queries on the PwD experience of the visit and their emotional state.
	104	+~*~*Post-Scenario Actions for NAO:~*~*
	105	+- NAO creates a checklist of preparation tasks and reminds PwD of upcoming activities.
	106	+- Provides feedback to the guardian about the PwD’s engagement and preparedness.
88	88
89		-**Impact on the PwD:**
90		-
91		-* Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.
92		-
93		-== Recalling memories ==
94		-
95		-**Pre-scenario prep for NAO:**
96		-
97		-* NAO retrieves specific information about relatives from the knowledgebase.
98		-
99		-**Session with conversation example:**
100		-
101		-* **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"//
102		-* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with remember information about your friends and family. How are you feeling today?"//
103		-* **PwD**~:// "I'm okay, thank you. What can you help me with?"//
104		-* **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
105		-* **PwD**~:// "Yes, could you give me some nice memories about me and my son."//
106		-* **NAO**: //"Of course! You and your son Alex share many meaningful memories together. For example when you went out camping by the lake in the summers. You both set up the tent together and grilled marshmallows when the sun had gone down. He brought his guitar along and would play "Suzanne" over and over again until you lost your voices from singing. Those are still some of his most cherised summer memories. Don't you find that memory magical, too?"//
107		-* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
108		-
109		-**Post-scenario actions for NAO:**
110		-
111		-* Updates the PwD memory recall status in the system.
112		-* Notifies the guardian about progress or concerns.
113		-
114		-**Impact on the PwD:**
115		-
116		-* Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.
	108	+~*~*Impact on the Subject:~*~*
	109	+- Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.