Step 1: Use Case
Topic | Question | Answer |
Stakeholders | What users/stakeholders are involved in your use case? (if there are many, choose 3 max to focus on) Please add the name, age, gender, and one hobby (i.e. a first step towards the identification of personas). | people with dementia, nurses, family of the patients Truus, 80, Female, likes pets Edgard, 40, Male, Voetbal Bob, 58, Male, Travelling
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Stakeholders' goal | What do these people want to achieve? | Patient: peace, company, distraction Edgard: Ensure the wellbeing of Truus and the other patients by working efficiently. Having fun at work. Bob: Ensure his mother is in good hands. As his job requires a lot of traveling he can't take care of her himself. |
Values and motivation | Why do these people want to achieve this?
| Truus: Avoiding lonelyness, boredom and the feeling of unsafely. Also the capability she can do things on her own Edgard: The patience and empathy to help his patients feel as comfortable as possible Bob: independence and autonomy. He needs to trust that his mother is in good hands. |
Role, task and context | What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities) What are the main tasks or activities of these people? (Note that the roles, tasks or activities of humans can change due to the introduction of new technology) Which context factors have a major effect on the performance or activities? | In assessing the task performance Walking the dog: Playing fetch: Relaxing, petting: |