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Step 1: Use Case

Version 2.1 by Hugo van Dijk on 2023/02/14 11:05

  

TopicQuestionAnswer

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Stakeholders

What users/stakeholders are involved in your use case?

(if there are many, choose 3 max to focus on)

Please add the name, age, gender, and one hobby

(i.e. a first step towards the identification of personas).

John; 84; Male; Football on TV

Maria; 72; Female; Knitting

Mohammed; 95; Male; Making candy.

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Stakeholders' goal

What do these people want to achieve?

John; 

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Values and motivation

Why do these people want to achieve this?

  • What are the main drivers?
  • Which values are relevant (e.g., fairness, equality, autonomy, …)?

 

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Role, task and context

What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)

What are the main tasks or activities of these people?

(Note that the roles, tasks or activities of humans can change due to the introduction of new technology)

Which context factors have a major effect on the performance or activities?