Step 1: Use Case

Version 4.1 by Hrishita Chakrabarti on 2023/02/16 23:13

  

TopicQuestionAnswer

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Stakeholders

What users/stakeholders are involved in your use case?

(if there are many, choose 3 max to focus on)

Please add the name, age, gender, and one hobby

(i.e. a first step towards the identification of personas).

Users:

1. Person suffering from dementia (moderately severe)

Name: Georgina Dean

Age: 83

Gender: Female

Hobby: Reading Romance novels

2. Nurse (medical care)

Name: Eleana Green

Age: 29

Gender: Trans-female

Hobby: Singing/Watching Musicals

3. Family member (informal caregiver)

Name: Sam Dean (Son of Georgina)

Age: 47

Gender: Male

Hobby: Football (watching and playing)

 

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Stakeholders' goal

What do these people want to achieve?

Georgina: 

1. Wants independence and to complete her daily tasks.

Eleana:

1.  Aid Georgina is able to complete her daily tasks successfully

Sam:

1. Ensure his mother is well taken care of and is happy

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Values and motivation

Why do these people want to achieve this?

  • What are the main drivers?
  • Which values are relevant (e.g., fairness, equality, autonomy, …)?

Georgina:

1. She wishes to retain her autonomy when it comes to her daily activities

Eleana:

1. As a hired professional, she considers her patient's health her responsibility

Sam:

1. He cares for his mother and therefore doesn't wish to see her in pain or discomfort

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Role, task and context

What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)

What are the main tasks or activities of these people?

(Note that the roles, tasks or activities of humans can change due to the introduction of new technology)

Which context factors have a major effect on the performance or activities?