Wiki source code of Inclusive Design
Version 4.6 by Clara Stiller on 2022/03/30 11:39
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| author | version | line-number | content |
|---|---|---|---|
| 1 | Main Goal of inclusive design: make system accessible and usable to as many people as (reasonably) possible | ||
| 2 | |||
| 3 | How to achieve this: | ||
| 4 | * consider disabilities already in your design process | ||
| 5 | * optimize the system for the specific user with specific needs | ||
| 6 | * for evaluation broaden the participant group: diverse, great variety | ||
| 7 | What to avoid: | ||
| 8 | * make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology) | ||
| 9 | instead: ask people how they like to be referred to | ||
| 10 | * design and test with "healthy users" (only university students) | ||
| 11 | instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages | ||
| 12 | consider effort, that is time consuming and the specialised knowledge that the design requires. | ||
| 13 | |||
| 14 | Different kind of disability grouped by their frequency in occurrence: | ||
| 15 | 1. Permanent: Cognitive disability | ||
| 16 | 1. Temporary: Learning, drugs, distress | ||
| 17 | 1. Situational: Interruption, distraction | ||
| 18 | |||
| 19 | disabilities grouped by their cause: | ||
| 20 | 1. perceptual | ||
| 21 | blind, deaf, partially sighted --> use close captioning, support for screenreaders | ||
| 22 | 1. motor | ||
| 23 | limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs) | ||
| 24 | 1. cognitive | ||
| 25 | dementia, down syndrome, autism, neurodiversity --> communication needs and preferences | ||
| 26 | 1. social and economic factors | ||
| 27 | money, culture, environment --> affordable design, fit in life and environment | ||
| 28 | |||
| 29 | |||
| 30 | Accessibility | ||
| 31 | * is related to usability | ||
| 32 | * all users should have equivalent experience | ||
| 33 | * inclusive design also beneficial to all users | ||
| 34 | * universal design | ||
| 35 | |||
| 36 | Different kind of access: | ||
| 37 | 1. direct | ||
| 38 | system is accessible without assistance | ||
| 39 | 1. indirect | ||
| 40 | system is accessible with an EXISTING assistive technology (e.f. screen readers) | ||
| 41 | |||
| 42 | Inclusive design addresses: | ||
| 43 | * Social aspects (e.g., manners) | ||
| 44 | * Cognitive processes (e.g., memory) | ||
| 45 | * Affective processes (e.g., trust) | ||
| 46 | * Perceptual/ motor skills (e.g., tremor) | ||
| 47 | |||
| 48 | **Examples:** | ||
| 49 | |||
| 50 | VESSEL support | ||
| 51 | * disability/ problem: | ||
| 52 | ** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ... | ||
| 53 | ** leads to shame in isolation of that person | ||
| 54 | ** stagnating general development | ||
| 55 | |||
| 56 | * solution: | ||
| 57 | ** personal learning environment to exercise practical situations | ||
| 58 | ** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy | ||
| 59 | ** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms) | ||
| 60 | ** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy | ||
| 61 | ECA tries to motivate and encourage the user to do the tasks | ||
| 62 | Is understanding, when the user has difficulties | ||
| 63 | complements | ||
| 64 | Exoskeleton design |