Changes for page Inclusive Design
Last modified by Clara Stiller on 2022/03/30 14:51
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edited by Clara Stiller
on 2022/03/30 12:25
on 2022/03/30 12:25
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... ... @@ -1,3 +1,44 @@ 1 +**Main Goal of inclusive design**: make system accessible and usable to as many people as (reasonably) possible 2 +** 3 +How to achieve this:** 4 +* consider disabilities already in your design process 5 +* optimize the system for the specific user with specific needs 6 +* for evaluation broaden the participant group: diverse, great variety 7 +What to avoid: 8 +* make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology) 9 +instead: ask people how they like to be referred to 10 +* design and test with "healthy users" (only university students) 11 +instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages 12 +consider effort, that is time consuming and the specialised knowledge that the design requires. 13 + 14 +Different kind of disability grouped by their frequency in occurrence: 15 +1. Permanent: Cognitive disability 16 +1. Temporary: Learning, drugs, distress 17 +1. Situational: Interruption, distraction 18 + 19 +disabilities grouped by their cause: 20 +1. perceptual 21 +blind, deaf, partially sighted --> use close captioning, support for screenreaders 22 +1. motor 23 +limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs) 24 +1. cognitive 25 +dementia, down syndrome, autism, neurodiversity --> communication needs and preferences 26 +1. social and economic factors 27 +money, culture, environment --> affordable design, fit in life and environment 28 + 29 + 30 +**Accessibility** 31 +* is related to usability 32 +* all users should have equivalent experience 33 +* inclusive design also beneficial to all users 34 +* universal design 35 + 36 +Different kind of access: 37 +1. direct 38 +system is accessible without assistance 39 +1. indirect 40 +system is accessible with an EXISTING assistive technology (e.f. screen readers) 41 + 1 1 Inclusive design addresses: 2 2 * Social aspects (e.g., manners) 3 3 * Cognitive processes (e.g., memory) ... ... @@ -4,8 +4,76 @@ 4 4 * Affective processes (e.g., trust) 5 5 * Perceptual/ motor skills (e.g., tremor) 6 6 48 +---- 7 7 50 +**Examples:** 8 8 52 +VESSEL support 53 +Virtual Environment to Support Societal participation Education of Low-literates 54 +* disability/ problem: 55 +** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ... 56 +** leads to shame in isolation of that person 57 +** stagnating general development 58 +* solution: 59 +** personal learning environment to exercise practical situations 60 +** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy 61 +** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms) 62 +** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy 63 +ECA tries to motivate and encourage the user to do the tasks 64 +Is understanding, when the user has difficulties 65 +complements 9 9 10 10 68 +Exoskeleton design 69 +* during the evaluation of an exoskeleton, they found out that lots of difficulties occured due to diversity: 70 +** man <-> woman 71 +** person sitting in wheelchair <-> healthy person 72 +* women had pain using the exoskeleton, that men didn't have 73 +* lessons learned: involve user form the earliest stages in your design, not only in the evaluation 11 11 75 + 76 +---- 77 +Inclusive Design in the SALLe Project: 78 +Since our robot is made to be used by people with dementia we have to consider the following possible disabilities and find a way how to address these disabilities and make our robot accessible to PwD: 79 +{{html}} 80 + 81 +<table width='100%'> 82 +<tr> 83 +<th width='50%'>possible disabilities</th> 84 +<th width='50%'>how to address these</th> 85 +</tr> 86 +<tr> 87 + 88 + 89 +<td>cognitive disability 90 +<ul><li>memory</li> 91 +<li>orientation -> wandering</li></ul></td> 92 +<td> </td> 93 +</tr> 94 +<td>motor 95 +<ul><li>limited endurance, strength, range of motion (due to old age)</li> 96 +<li>use of mobility assistance ("Rollator")</li></ul> </td> 97 +<td><ul><li>no need, since pepper is also kind of "disabled" in motion and can't handle stairs :D</li> 98 +<li>pepper can be used without motions, pressing buttons etc.</li></ul></td> 99 +<tr> 100 +</tr> 101 +<td>slow movement and processing of environment, speech etc.</td> 102 +<td><ul><li>reduce speed of peppers speech (there is a toolbar to lower the speed)</li> 103 +<li>use easy language</li> 104 +<li>underline what has been said by showing images on the tablet. Don't switch the images to fast</li> 105 +<li>wait long enough for response</li></ul></td> 106 +<tr> 107 +</tr> 108 +<td>difficulties in seeing: especially small things, reading screens (Varifocal glasses)</td> 109 +<td><ul><li>use large images in high quality</li> 110 +<li>good lightning of tablet</ul></li></td> 111 +<tr> 112 +</tr> 113 +<td>difficulties in hearing: high frequencies, silent speech/ sounds</td> 114 +<td><ul><li>slow speech</li> 115 +<li>loud (but be careful with the amplitude of music, since to loud music can be stressful)</li> 116 +<li>good pronunciation of words</ul></li></td> 117 + 118 +{{html}} 119 + 120 +