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Changes for page Inclusive Design

Last modified by Clara Stiller on 2022/03/30 14:51
From version 1.1 Icon
edited by Bart Vastenhouw
on 2022/02/07 22:26
Change comment: Imported from XAR
To version Icon 5.5 Icon
edited by Clara Stiller
on 2022/03/30 12:16
Change comment: There is no comment for this version

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1 -xwiki:XWiki.BartVastenhouw
1 +XWiki.ClaraStiller
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1 +**Main Goal of inclusive design**: make system accessible and usable to as many people as (reasonably) possible
2 +**
3 +How to achieve this:**
4 +* consider disabilities already in your design process
5 +* optimize the system for the specific user with specific needs
6 +* for evaluation broaden the participant group: diverse, great variety
7 +What to avoid:
8 +* make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology)
9 +instead: ask people how they like to be referred to
10 +* design and test with "healthy users" (only university students)
11 +instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages
12 +consider effort, that is time consuming and the specialised knowledge that the design requires.
13 +
14 +Different kind of disability grouped by their frequency in occurrence:
15 +1. Permanent: Cognitive disability
16 +1. Temporary: Learning, drugs, distress
17 +1. Situational: Interruption, distraction
18 +
19 +disabilities grouped by their cause:
20 +1. perceptual
21 +blind, deaf, partially sighted --> use close captioning, support for screenreaders
22 +1. motor
23 +limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs)
24 +1. cognitive
25 +dementia, down syndrome, autism, neurodiversity --> communication needs and preferences
26 +1. social and economic factors
27 +money, culture, environment --> affordable design, fit in life and environment
28 +
29 +
30 +**Accessibility**
31 +* is related to usability
32 +* all users should have equivalent experience
33 +* inclusive design also beneficial to all users
34 +* universal design
35 +
36 +Different kind of access:
37 +1. direct
38 +system is accessible without assistance
39 +1. indirect
40 +system is accessible with an EXISTING assistive technology (e.f. screen readers)
41 +
42 +Inclusive design addresses:
43 +* Social aspects (e.g., manners)
44 +* Cognitive processes (e.g., memory)
45 +* Affective processes (e.g., trust)
46 +* Perceptual/ motor skills (e.g., tremor)
47 +
48 +----
49 +
50 +**Examples:**
51 +
52 +VESSEL support
53 +Virtual Environment to Support Societal participation Education of Low-literates
54 +* disability/ problem:
55 +** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ...
56 +** leads to shame in isolation of that person
57 +** stagnating general development
58 +* solution:
59 +** personal learning environment to exercise practical situations
60 +** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy
61 +** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms)
62 +** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy
63 +ECA tries to motivate and encourage the user to do the tasks
64 +Is understanding, when the user has difficulties
65 +complements
66 +
67 +
68 +Exoskeleton design
69 +* during the evaluation of an exoskeleton, they found out that lots of difficulties occured due to diversity:
70 +** man <-> woman
71 +** person sitting in wheelchair <-> healthy person
72 +* women had pain using the exoskeleton, that men didn't have
73 +* lessons learned: involve user form the earliest stages in your design, not only in the evaluation
74 +
75 +
76 +----
77 +Inclusive Design in the SALLe Project:
78 +
79 +{{html}}
80 +
81 +<table width='100%'>
82 +<tr>
83 +<th width='50%'>possible disabilities</th>
84 +<th width='50%'>how to address these</th>
85 +</tr>
86 +<tr>
87 +<td>* cognitive disability
88 +** memory
89 +** orientation -> wandering</td>
90 +<td> </td>
91 +</tr>
92 +<td>* motor
93 +** limited endurance, strength, range of motion (due to old age)
94 +** use of mobility assistance ("Rollator") </td>
95 +<td>** no need, since pepper is also kind of "disabled" in motion and can't handle stairs:D
96 +** pepper can be used without motions, pressing buttons etc.</td>
97 +<tr>
98 +</tr>
99 +<td>slow movement and processing of environment, speech etc.</td>
100 +<td>** reduce speed of peppers speech (there is a toolbar to lower the speed)
101 +** use easy language
102 +** underline what has been said by showing images on the tablet. Don't switch the images to fast
103 +** wait long enough for response</td>
104 +<tr>
105 +</tr>
106 +<td>difficulties in seeing: especially small things, reading screens (Varifocal glasses)</td>
107 +<td>** use large images in high quality
108 +** good lightning of tablet</td>
109 +<tr>
110 +</tr>
111 +<td>difficulties in hearing: high frequencies, silent speech/ sounds</td>
112 +<td>** slow speech
113 +** loud (but be careful with the amplitude of music, since to loud music can be stressful)
114 +** good pronunciation of words</td>
115 +
116 +
117 +Since our robot is made to be used by people with dementia we have to consider the following possible disabilities:
118 +* cognitive disability
119 +** memory
120 +** orientation -> wandering
121 +* motor
122 +** limited endurance, strength, range of motion (due to old age)
123 +** use of mobility assistance ("Rollator")
124 +* slow movement and processing of environment, speech etc.
125 +* difficulties in seeing: especially small things, reading screens (Varifocal glasses)
126 +* difficulties in hearing: high frequencies, silent speech/ sounds
127 +
128 +of course, there can be several other disabilities that are not related to old age or dementia.
129 +
130 +How to address these disabilities and make our robot accessible to them:
131 +* cognitive disability:
132 +
133 +* motor
134 +** no need, since pepper is also kind of "disabled" in motion and can't handle stairs:D
135 +** pepper can be used without motions, pressing buttons etc.
136 +
137 +* slow movement and processing of environment, speech etc.:
138 +** reduce speed of peppers speech (there is a toolbar to lower the speed)
139 +** use easy language
140 +** underline what has been said by showing images on the tablet. Don't switch the images to fast
141 +** wait long enough for response
142 +* difficulties in seeing:
143 +** use large images in high quality
144 +** good lightning of tablet
145 +* difficulties in hearing:
146 +** slow speech
147 +** loud (but be careful with the amplitude of music, since to loud music can be stressful)
148 +** good pronunciation of words
Icon XWiki.XWikiComments[0]
Author
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1 +Anonymous
Comment
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1 +This section is rather short. Provide some more insights of the lecture, and what is relevant for your project.
Date
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1 +2022-03-20 22:43:30.364