Stakeholders

Stakeholders

We distinguish between direct and indirect stakeholders involved in the usage of the Miro robot for guiding patients with dementia.

Direct stakeholders encompass the following groups of people (in no particular order):

1. Patients diagnosed with dementia (referred to as 'A')
2. People who are assigned as legal guardians for (A) who are in legal ward (in Dutch: onder curatele/bewind) Definition from the government of the Netherlands (in Dutch). 
3. Loved ones of (A): children, siblings, parents, friends and other guardians. 
4. Healthcare workers
       4.1 Daily caretakers: who look after (A) and ensures their well-being.
       4.2 Occasional healthcare agents: physicians, doctors in clinics or hospitals, psychologists, nurses, etc.

Indirect stakeholders are characterized by different groups of people (in no particular order):

1. Neighbors living next to (A)
2. Acquaintances of (A)
3. Other patients who attend the same care facilities as (A)
4. Service-oriented people who interact with (A) such as (non-exhaustive list):
       4.1 Shopkeepers
       4.2 People employed in public service agencies (e.g. police officers, ticket inspectors in public transit, etc.)
5. Strangers who observe (A)

Value stories

Example: As a <stakeholder> I want <function> to support <value>

Direct stakeholders

1. Patient with dementia

• As a PwD, I want to regularly take walks for my mental and physical health.
• As a PwD, I want my illness not to be a burden for someone else for my sense of independence and self-respect.
• As a PwD, I want to have a pet as a for companionship and support.

2. Legal guardians / loved ones

• As a legal guardian, I want the PwD to have support and to perform activities to be as mentally and physically healthy as possible.
• As a legal guardian, I want the PwD to be looked after when I am not around to be safe at all times.
• As a legal guardian, I want the PwD to also be able to have fun and walk around when I am not around, as I do not have the time to always be there.

3.  Daily caretaker 

• As a daily caretaker, I want to be alerted whenever something happens to the PwD so I can help and ensure their safety.
• As a daily caretaker, I want to assist the PwD as well as possible to make them as happy as possible.

4.  Occasional healthcare agents 

• As an occasional healthcare agent, I want to patient to partake in activities and interactions that improve mental and physical health as much as possible. 

Indirect stakeholders

1. Neighbors of PwD
   2. Acquantainces of PwD
   3. Other PwD in same facility
   4. Service-oriented people
   5. Strangers who observe PwD