Stakeholders

Below, both the direct stakeholders - the stakeholders who might directly interact with the technology - and indirect stakeholders - other individuals who are otherwise affected by the use of the technology - for our scenario are introduced (Lecture 1). Next, the stakeholders' corresponding value stories and user stories are explained.

Direct stakeholders

• Person with dementia (PwD)
  • Needs help with daily life
  • Peter, moderate stage of Alzheimer 

• Family/Relative of PwD (informal caregiver)
  • Either living with the PwD or visiting often to help with day-to-day tasks
  • Catherine, Peter's wife

• Health care professional (HCP) (formal caregiver)
  • Providing health checks daily, regularly or semi-regularly
  • Julia, Peter's nurse, coming in once every two days

Indirect stakeholders

• Person's friends, extended family, co-workers (non-caregivers)
  • Meeting regularly and having interactions with PwD
  • Dylan, Peter's and Catherine's son

Value stories

PWD:

• As a PwD I want someone to undergo meaningful discourse to feel connected to another person/robot/myself.  
• As a PwD I want to retain my health and well-being as well as possible when I am by myself.
• As a PwD I want to retain my autonomy and self sufficiency as long as possible.

Family:

• As a family member of a PwD, I want assistance for the PwD so that I feel safe leaving them alone.
• As a family member of a PwD, I don't want to visit them only to scold them about nutrition for the PwD so that our relationship is not strained by that.

HCP:

• As a HCP I want assistance in the daily activities of the elderly so that I have more time to focus on the individual PwD.

User stories

PWD:

• As a PwD I want to be reminded about eating at typical mealtimes so that I will not forget to eat.
  • Feature: Mealtime reminder.
• As a PwD I want to be questioned about the meals, to activate me and remind me to eat.
  • Feature: Mealtime discourse.
• As a PwD I want to discuss my wellbeing occasionally so that I'm cognitively activated and reminded to think about my condition.
  • Feature: Wellbeing discourse.

Family:

• As a close relative (e.g. spouse) I want the robot to remind the PwD about eating/drinking so that I don't have to.
  • Feature: Mealtime reminders.

HCP:

• As a HCP I want the PwD to be reminded about mealtimes so that they are not malnutritioned or dehydrated.
  • Feature: Mealtime reminder.

General:

• Take the weight of reminding away from the humans (pwd/relative)
• Make the PwD self-reflect