Inclusive Design

Inclusive design
- design for a whole range of people
- optimize the product for each user
- diversity

Accessibility
- related to usability and user experience
- equivalent experience for all users
- not same, but functionally equivalent
- direct access: use the technology without assistance
- indirect access: system compatible with assistive technology providing accessibility (screen readers)
- universal design
 - not one “disabled user”, but different kinds of disabilities (perceptual, motor, cognitive)
- social and economic factors
- accessibility in an inclusive manner

OUR Accessibility issues

how not to
- make assumptions (stereotypes, patronizing, stigmatizing)
- design with “healthy users”

participatory design/ co-design
- involve users at the earliest stage, not just for the evaluation
- mutual learning
- deep understanding of the users and their needs, potential different approach to the issue
- user empowerment
- time-consuming for both researchers and users
- proper communication needs specialized knowledge