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| author | version | line-number | content |
|---|---|---|---|
| 1 | = Technical Support = | ||
| 2 | |||
| 3 | To assist the wiki administrators in managing the content within the wiki, XWiki recommends the {{reportfield name="level"/}} support level. Technical support of the application covers the daily assistance when using the application. It enables the person in charge of XWiki in Client’s team to contact the members of XWiki Support Team at any time during the use and the set up of the software in order to get help and support via a ticketing tool. | ||
| 4 | |||
| 5 | A detailed description of the support contract is proposed in the document //{{reportfield name="conditions"/}}// attached. | ||
| 6 | |||
| 7 | Our technical support service is valid within the following limits: | ||
| 8 | |||
| 9 | * Up to {{reportfield name="users"/}} users | ||
| 10 | * Up to {{reportfield name="wikis"/}} wikis | ||
| 11 | |||
| 12 | |||
| 13 | The support contract is priced at {{reportfield name="price"/}} per year for a 3 year engagement. |