Project homeWiki source code of 2. Stakeholders
Last modified by Deniz Cetin on 2025/11/09 23:16
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14.1 | 1 | **Stakeholders and Communication** |
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2.1 | 2 | |
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14.1 | 3 | **Direct: **Residents like Alice, primary caregivers, activities coordinator, family. |
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2.1 | 4 | |
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14.1 | 5 | **Indirect: **Care home administrator, physiotherapist, GP, data protection officer, IT support, vendor service, regulator/insurer, other residents nearby. |
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2.1 | 6 | |
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14.1 | 7 | **Core values and tensions:** |
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3.1 | 8 | |
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14.1 | 9 | * Autonomy vs safety: resident choice can conflict with fall risk or hydration schedules. |
| 10 | * Connection vs efficiency: preserving human interaction while reducing workload. | ||
| 11 | * Privacy vs personalization: richer profiles enable better prompts but increase data sensitivity. | ||
| 12 | * Family reassurance vs caregiver discretion: families want notifications, caregivers want control of messaging tone and timing. | ||
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| 14 | **Communication loops:** | ||
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| 16 | * Robot prompts resident and logs outcomes. | ||
| 17 | * Caregiver dashboard reviews adherence and refusals. | ||
| 18 | * Family receives weekly summaries, not live surveillance, unless resident opts in. | ||
| 19 | * Exceptions escalate to nurse in charge. Data protection officer audits access quarterly. | ||
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3.1 | 21 | **Value stories:** |
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4.1 | 23 | * As a law enforcement agent, I want the robot to keep the patient in a safe environment, where it will not need assistance from law enforcement. |
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6.1 | 24 | * As a dementia patient, I want to have meaningful conversations with others that don't revolve around my disease, to support my need for interpersonal connections. |
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12.1 | 25 | * As a dementia patient, I want my physical well-being to be kept in check, so that I can perform my daily activities. |
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11.1 | 26 | * As a dementia patient, I want to be able to decide what I do each day, so that I feel in control of my life (autonomy). |
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8.1 | 27 | * As a dementia patient, I want my dementia to worsen at a much slower rate, or not worsen at all if possible. |
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9.1 | 28 | * ((( |
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10.1 | 29 | As a dementia patient, I want to trust myself when making decisions, so that I feel in control of my life (autonomy). |
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9.1 | 30 | ))) |
| 31 | * ((( | ||
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10.1 | 32 | As a caregiver, I want my workload to be alleviated. |
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9.1 | 33 | ))) |