b. Use Case with Claims

Last modified by Dhara Shah on 2025/09/29 10:53

Use case 1: Finding Overlapping Interests Between Patients

ObjectiveEnhance social connections and reduce loneliness by helping dementia patients discover and share shared interests
TDPTBD
IDPTBD
Actors

Social Robot (conversation partner, memory support)

Dementia Patient (socializer)

Caregiver (human support)

Pre-ConditionRebecca is in the common areas or in an activity and is unsure of who is around her and what to talk to others about
Post-ConditionRebecca knows shared interests with peers and feels more confident starting a conversation
Action Sequence

1. Rebecca enters an activity or common area and robot notices her alone

2. Robot greets Rebecca and asks her a question (ex. how was your day, what is your favorite music genre, etc.)

  • OR Robot notices Rebecca's arrival into a group conversation or activity and brings her into the conversation (ex. "Hi Rebecca, welcome! Mary was just telling us a story about her honeymoon.")

3. Robot recognizes key interests of Rebecca through conversation and stores information

  • OR Robot uses responses from a questionnaire that Rebecca, her family, or the caretaker has filled out
  • OR Robot systematically polls patients over time on interests

4. Robot recalls and retrieves Rebecca's interests and compares it to other participants present in the area

5. Robot guides Rebecca to Mary who also loved to travel and creates an introduction or re-introduction (ex. "Remember your friend Mary who loves to travel? Would you like to talk to her?")

  • OR Robot brings up an overlapping interest with other patients near Rebecca (ex. Robot knows that both Robert and Rebecca had lots of pets growing up, and says "If I remember correctly, both you and Robert had dogs! What was your favorite part of having a dog?")

6. Robot continues to facilitate different conversations and activities around the room as needed

  • Examples
    • Suggests an activities such as dancing, singing, or playing cards
    • Reminds patients of their own stories and others ("What was that dessert that you told me your parents bought you every birthday?") ("What was that card game that you and Mary like to play in the main activity room?")
  
Claims (title)FunctionEffect(s)Action Sequence Step(s)
CL1 Interest gatheringAsk questions, store answersPatient preferences are captured and rememberedSteps 2-3
CL2 Social matchingMatch interest with othersPatient is reminded of similarities with others and will feel more engaged/interested in the conversationStep 4
CL3 Conversation facilitationEncourage interaction through introductions and conversation startersPatients feels more confident and relaxed engaging in conversationSteps 5-6

Use case 2: Scheduling Meaningful Activities

ObjectiveProvide meaningful structure and reduce boredom in the patients' day by organizing and facilitating activities
TDPTBD
IDPTBD
Actors

Social Robot (activity scheduler and reminder)

Dementia Patient (activity participant)

Caregiver (human support)

Pre-ConditionPatients have unstructured time and may forget planned activities or be uninterested in activities
Post-ConditionPatients are able to participate in activities they enjoy
Action Sequence

1. Robot collects and stores data on possible positive activities, available areas, and availability of caretakers (if needed for specific activities) from the facility

2. Robot organizes and schedules group activities for the facility

3. Robot offers activities for patients either for themselves or with others based on personal interests and caretaker guidance

  • Examples
    • "Would you like to get coffee with Maria in the lounge?"
    • "There is a group going on a walk in 10 minutes would you like to join" "Time for the group walk!"
    • "Breakfast is ready, please follow me to the dining room!"
    • "There is a group listening to music in the blue common area, would you like to join?"
    • "Would you ladies like to play a game? We have a puzzle, Uno, and Jenga available."
    • "Would you like to read a book? If so, I can help you find a book you would like."\
  • AND Robot processes requests for certain activities from patients, determines if it is feasible, and organizes it
    • Examples
      • Patient: "I want to walk outside" | Robot: "Should I organize a walk with others?"

4. Robot reminds patients of activities and informs caretakers when necessary

5. Robot provides instructions for or facilitates activities if necessary

6. Robot surveys patients on their experience in an activity and records participation statistics to determine sentiment and preferences (of people and activities).

7. Robot requests information and confirmation from caretaker if a new activity is possible

  
Claims (title)FunctionEffect(s)Action Sequence Step(s)
CL1 Collect and store data of possible activitiesRobot has a database of feasible activities for possible locations to be conducted by whichever available caretakers.Steps 1, 6, and 7
CL2 Organize activities based on interestsThere are more meaningful activities available for patients to doSteps 2-3
CL3 Schedules activities for patientsPatients feel less bored because they know how they can fill their dayStep 2
CL4Reminds patients and caretakers of activitiesPatients know what is happening at the facility. Caretakers feel less burden keeping track of activities.Step 4
CL 5Facilitate activitiesPatients know where to go, how long to wait, and information about the activity.Step 5