Changes for page a. Operational Demands
Last modified by William OGrady on 2024/03/25 14:33
From version 4.1
edited by William OGrady
on 2024/02/26 15:23
on 2024/02/26 15:23
Change comment:
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To version 3.1
edited by Diederik Heijbroek
on 2024/02/20 12:24
on 2024/02/20 12:24
Change comment:
There is no comment for this version
Summary
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... ... @@ -1,25 +1,3 @@ 1 - 1 +**TODO: summary** 2 2 3 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 4 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)This part of the paper describes the operational demands for a Personal Encyclopedia system to assist people with early-stage dementia for the subject Socio-Cognitive Engineering. 5 - 6 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 7 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)The system is an iteration of the robotic assistant NAO, focusing on storing personal data of value to the patient subject. The NAO will have the ability to remind the subject of their schedule, ensure they stay in touch with their relatives, and be able to interact with its user through conversation. 8 - 9 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 10 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)Environments for this system include the subjects’ residences, which can be care homes, and more specifically rooms where the subjects spend most of their day. It is essential that the subject not only becomes used to the functionality and role of the system, but also retains a knowledge for its use as a habit, and therein instinctively turns to it for help. 11 - 12 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 13 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)Use cases for the system are, for example, talking to the subject if detected as present in the room, thereby relieving them of stress and anxiety; asking questions to trigger memories, or interacting with a visitor to keep conversations going. 14 - 15 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 16 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)The patient subjects, their relatives and health-care professionals are the direct stakeholders of this design system. Indirect stakeholders include researchers, designers, and previous users of the system who benefit from further improvements. 17 - 18 -(% style="line-height:1.38; background-color:#ffffff; padding:0pt 0pt 8pt 0pt" %) 19 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)Values of the system are essential as its subjects are of a sensitive disposition, and any harm caused by the system’s design is inappropriate and dangerous. Data shared with the system will be of a personal character and must remain private. The design of the system must also evaluate how its interactions will manipulate the subjects’ emotional state. The primary value of the system is to make the subject feel comfortable and safe. It is also important to know when the system is abused. 20 - 21 -(% style="line-height:1.38; background-color:#ffffff; margin-bottom:11px" %) 22 -(% style="font-size: 10.5pt; font-variant: normal; white-space: pre-wrap; font-family: ~"Open Sans~", sans-serif; color: rgb(51, 51, 51); font-weight: 400; font-style: normal; text-decoration: none" %)Two fictional personas are created: Marie and Martijn, and scenarios befitting each of their situations. They are designed to not suggest straight-forward solutions, and to have contradictory elements, in preparation for approaching reality-based scenarios. 23 - 24 - 25 25