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Wiki source code of 2. Socio-Cognitive Engineering

Version 4.3 by Rixt Hellinga on 2024/02/29 08:55
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1 * Why do we use Socio-Cognitive Engineering? What are its aspect/perks and why is that applicable in our case?
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3 "How can the technology be designed such that the human is able to work with the technology?" - xwiki
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5 **SCE**
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7 AI does not work in isolation. We have to integrate technology into human's work and living environment. Source: Week 3.1a slide 27. This Hybrid intelligence is situated (source slide 28). It's a combination of the agent, the human, and their environment, each of which practice self-regulation.
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9 * It provides a structure to work in (see the foundation, specification, evaluation image).
10 * It considers multiple stakeholders and their values.
11 * It uses user stories and value stories.
12 * It is incremental and iterative.
13 * It uses ontologies and design patterns.
14 * It uses use cases, functions, effects, and claims in the specification
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16 **HYBRID INTELLIGENCE GROWS BY...**
17 Integrating technology into the situated practice via co-design by joint task performance and co-learning:
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19 * Common situated objectives
20 * Value-sensitive agreements
21 * Shared knowledge base & experiences
22 * Mutual uptake & learning by explanation & feedback
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24 and is grounded by
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26 * Ontologies of the partnership
27 * Collaboration patterns
28 * Value models
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31 We need an agent that takes care of some of the needs of Pwds. We cannot see these people outside of their environment and have to integrate that into our solution. so we need sce.
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35 What is Human Centred design?
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37 **Usability**
38 extent to which a system, product or service can
39 be used by specified users to achieve specified
40 goals with effectiveness, efficiency and
41 satisfaction in a specified context of use
42 **Effectiveness**
43 accuracy and completeness with which users
44 achieve specified goals
45 **Efficiency**
46 resources expended in relation to the accuracy
47 and completeness with which users achieve
48 goals
49 **Satisfaction**
50 freedom from discomfort and positive attitudes
51 towards the use of the product
52 **Context of use**
53 users, tasks, equipment (hardware, software and
54 materials), and the physical and social
55 environments in which a product is used
56 **User experience**
57 person's perceptions and responses resulting from
58 the use and/or anticipated use of a product, system
59 or service
60 **Stakeholder**
61 individual or organization having a right, share,
62 claim or interest in a system or in its possession of
63 characteristics that meet their needs and
64 expectations
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68 **Cyclic Process of Progression: **Source: after Carroll (2002), Figure 3.1, p. 68.