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Wiki source code of 2. Socio-Cognitive Engineering

Version 4.1 by Rixt Hellinga on 2024/02/29 08:44
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1 * Why do we use Socio-Cognitive Engineering? What are its aspect/perks and why is that applicable in our case?
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3 "How can the technology be designed such that the human is able to work with the technology?" - xwiki
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5 **SCE**
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7 AI does not work in isolation. We have to integrate technology into human's work and living environment. Source: Week 3.1a slide 27. This Hybrid intelligence is situated (source slide 28). It's a combination of the agent, the human, and their environment, each of which practice self-regulation.
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9 It provides a structure to work in (see the foundation, specification, evaluation image). It considers multiple stakeholders and their values.
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12 We need an agent that takes care of some of the needs of Pwds. We cannot see these people outside of their environment and have to integrate that into our solution. so we need sce.
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16 What is Human Centred design?
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18 **Usability**
19 extent to which a system, product or service can
20 be used by specified users to achieve specified
21 goals with effectiveness, efficiency and
22 satisfaction in a specified context of use
23 **Effectiveness**
24 accuracy and completeness with which users
25 achieve specified goals
26 **Efficiency**
27 resources expended in relation to the accuracy
28 and completeness with which users achieve
29 goals
30 **Satisfaction**
31 freedom from discomfort and positive attitudes
32 towards the use of the product
33 **Context of use**
34 users, tasks, equipment (hardware, software and
35 materials), and the physical and social
36 environments in which a product is used
37 **User experience**
38 person's perceptions and responses resulting from
39 the use and/or anticipated use of a product, system
40 or service
41 **Stakeholder**
42 individual or organization having a right, share,
43 claim or interest in a system or in its possession of
44 characteristics that meet their needs and
45 expectations
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49 **Cyclic Process of Progression: **Source: after Carroll (2002), Figure 3.1, p. 68.