2. Socio-Cognitive Engineering

• Why do we use Socio-Cognitive Engineering? What are its aspect/perks and why is that applicable in our case?

SCE

AI does not work in isolation. We have to integrate technology into human's work and living environment. Source: Week 3.1a slide 27. This Hybrid intelligence is situated (source slide 28). It's a combination of the agent, the human, and their environment, each of which practice self-regulation.

We need an agent that takes care of some of the needs of Pwds. We cannot see these people outside of their environment and have to integrate that into our solution. so we need sce.

What is Human Centred design?

Usability
extent to which a system, product or service can
be used by specified users to achieve specified
goals with effectiveness, efficiency and
satisfaction in a specified context of use
Effectiveness
accuracy and completeness with which users
achieve specified goals
Efficiency
resources expended in relation to the accuracy
and completeness with which users achieve
goals
Satisfaction
freedom from discomfort and positive attitudes
towards the use of the product
Context of use
users, tasks, equipment (hardware, software and
materials), and the physical and social
environments in which a product is used
User experience
person's perceptions and responses resulting from
the use and/or anticipated use of a product, system
or service
Stakeholder
individual or organization having a right, share,
claim or interest in a system or in its possession of
characteristics that meet their needs and
expectations

Cyclic Process of Progression: Source: after Carroll (2002), Figure 3.1, p. 68.