Changes for page b. Design Scenarios

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1		-b. Design scenarios
	1	+b. Design Scenario

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1		-== //**Populating the knowledge base with information**// ==
	1	+=== Phase 1a Scenario: Populating the knowledgebase with information ===
2	2
3		-**Pre-scenario prep for NAO:**
	3	+=== Phase 1b Scenario: Conversing to add information to knowledgebase ===
4	4
5		-* The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey.
	5	+=== Phase 2 Scenario: Familiarization with NAO ===
6	6
7		-**Session with conversation example:**
	7	+=== Phase 3 Scenario #1: Remembering relatives' information ===
8	8
9		-* **Initiator**: Guardian initiates by inputting data.
10		-* **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history.
11		-* **NAO**: Stores and categorises the information for future reference.
	9	+=== Phase 3 Scenario #2: Preparing  relatives' visits ===
12	12
13		-**Post-scenario actions for NAO:**
14	14
15		-* Organises and confirms the information stored in its database.
16		-* Sends a summary report to the guardian for verification.
	12	+TODO:
17	17
18		-**Impact on the PwD:**
	14	+//for each scenario, describe~://
19	19
20		-* Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
	16	+* //a pre-scenario prep for NAO//
	17	+* //The session itself with a conversation example (+ who initiates)//
	18	+* //post-scenario actions for NAO//
	19	+* //The impact on the subject//
21	21
22		-== //**Conversing to add information to knowledge base**// ==
23	23
24		-**Pre-scenario Prep for NAO:**
25	25
26		-* Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
	23	+~#~## Phase 1a: Populating the Knowledgebase with Information
27	27
28		-**Session with conversation example:**
	25	+~*~*Pre-Scenario Prep for NAO:~*~*
	26	+- The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledgebase through an online survey.
29	29
30		-* **Initiator**: NAO initiates conversation.
31		-* **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?”
32		-* **PwD**: Shares stories or details.
33		-* **NAO**: Records responses for future reference and personalization.
	28	+~*~*Session with Conversation Example:~*~*
	29	+- ~*~*Initiator~*~*: Guardian initiates by inputting data.
	30	+- ~*~*Guardian~*~*: Inputs data about PwD’s routines, family members, hobbies, and personal history.
	31	+- ~*~*NAO~*~*: Stores and categorizes the information for future reference.
34	34
35		-**Post-scenario actions for NAO:**
	33	+~*~*Post-Scenario Actions for NAO:~*~*
	34	+- NAO organizes and confirms the information stored in its database.
	35	+- Sends a summary report to the guardian for verification.
36	36
37		-* NAO updates the knowledgebase with new information.
38		-* Summarizes and shares the new insights with the guardian.
	37	+~*~*Impact on the Subject:~*~*
	38	+- Customizes the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement.
39	39
40		-**Impact on the PwD:**
	40	+~#~## Phase 1b: Conversing to Add Information to Knowledgebase
41	41
42		-* Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood.
	42	+~*~*Pre-Scenario Prep for NAO:~*~*
	43	+- Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences.
43	43
44		-== //**Familiarization with NAO**// ==
	45	+~*~*Session with Conversation Example:~*~*
	46	+- ~*~*Initiator~*~*: NAO initiates conversation.
	47	+- ~*~*NAO~*~*: “Can you tell me more about your favorite activities or any special memories with your family?”
	48	+- ~*~*PwD~*~*: Shares stories or details.
	49	+- ~*~*NAO~*~*: Records responses for future reference and personalization.
45	45
46		-**Pre-scenario prep for NAO:**
	51	+~*~*Post-Scenario Actions for NAO:~*~*
	52	+- NAO updates the knowledgebase with new information.
	53	+- Summarizes and shares the new insights with the guardian.
47	47
48		-* Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
	55	+~*~*Impact on the Subject:~*~*
	56	+- Helps build a more detailed profile for personalized interaction. Enhances PwD’s engagement and sense of being understood.
49	49
50		-**Session with conversation example:**
	58	+~#~## Phase 2: Familiarization with NAO
51	51
52		-* **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"//
53		-* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"//
54		-* **PwD**: //"I'm okay, thank you. What can you help me with?"//
55		-* **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
56		-* **PwD**~:// "Yes, can you tell me about my family?"//
57		-* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
58		-* **PwD**: //"Yes, please."//
59		-* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
	60	+~*~*Pre-Scenario Prep for NAO:~*~*
	61	+- Set NAO to introduce itself, describe its purpose, and gently encourage interaction.
60	60
61		-**Post-scenario actions for NAO:**
	63	+~*~*Session with Conversation Example:~*~*
	64	+- ~*~*Initiator~*~*: NAO initiates.
	65	+- ~*~*NAO~*~*: “Hello, I’m NAO. I’m here to keep you company and help you with your daily activities. How are you today?”
	66	+- ~*~*PwD~*~*: Responds and interacts with NAO.
	67	+- ~*~*NAO~*~*: Responds adaptively to encourage more interaction.
62	62
63		-* NAO adapts its interaction style based on PwD responses.
64		-* Reports interaction quality and duration to the guardian.
	69	+~*~*Post-Scenario Actions for NAO:~*~*
	70	+- NAO adapts its interaction style based on PwD’s responses.
	71	+- Reports interaction quality and duration to the guardian.
65	65
66		-**Impact on the PwD:**
	73	+~*~*Impact on the Subject:~*~*
	74	+- Increases PwD’s comfort and familiarity with NAO. Enhances trust and engagement levels.
67	67
68		-* Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels.
	76	+~#~## Phase 3 Scenario #1: Remembering Relatives' Information
69	69
70		-== //**Preparation for a visit**// ==
	78	+~*~*Pre-Scenario Prep for NAO:~*~*
	79	+- NAO retrieves specific information about relatives from the knowledgebase.
71	71
72		-**Pre-scenario prep for NAO:**
	81	+~*~*Session with Conversation Example:~*~*
	82	+- ~*~*Initiator~*~*: NAO initiates.
	83	+- ~*~*NAO~*~*: “Do you remember John, your grandson? He just graduated from college. What do you remember about him?”
	84	+- ~*~*PwD~*~*: Shares memories or acknowledges lack of memory.
	85	+- ~*~*NAO~*~*: Provides gentle cues or information to help recall.
73	73
74		-* NAO accesses the schedule to identify upcoming visits and relevant visitor information.
	87	+~*~*Post-Scenario Actions for NAO:~*~*
	88	+- NAO updates the PwD’s memory recall status in the system.
	89	+- Notifies the guardian about progress or concerns.
75	75
76		-**Session with conversation example:**
	91	+~*~*Impact on the Subject:~*~*
	92	+- Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.
77	77
78		-* **Initiator**: NAO initiates.
79		-* **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?”
80		-* **PwD**: "What does Kees do for a job?"
81		-* **NAO**: "Kees works in finance at a firm called Picobello"
82		-* **PwD: **"Is there something I should ask him about when he is here?"
83		-* **NAO: **"You reminded me earlier to mention his new apartment."
	94	+~#~## Phase 3 Scenario #2: Preparing Relatives' Visits
84	84
85		-**Post-scenario actions for NAO:**
	96	+~*~*Pre-Scenario Prep for NAO:~*~*
	97	+- NAO accesses the schedule to identify upcoming visits and relevant visitor information.
86	86
87		-* Queries on the PwD experience of the visit and their emotional state.
	99	+~*~*Session with Conversation Example:~*~*
	100	+- ~*~*Initiator~*~*: NAO initiates.
	101	+- ~*~*NAO~*~*: “Betty, your son Kees is visiting this weekend. Do you remember what he likes to do together?”
	102	+- ~*~*PwD~*~*: Responds with activities or needs prompting.
	103	+- ~*~*NAO~*~*: Suggests preparation activities based on past interactions and Kees’s preferences.
88	88
89		-**Impact on the PwD:**
	105	+~*~*Post-Scenario Actions for NAO:~*~*
	106	+- NAO creates a checklist of preparation tasks and reminds PwD of upcoming activities.
	107	+- Provides feedback to the guardian about the PwD’s engagement and preparedness.
90	90
91		-* Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.
92		-
93		-== //**Recalling memories**// ==
94		-
95		-**Pre-scenario prep for NAO:**
96		-
97		-* NAO retrieves specific information about relatives from the knowledgebase.
98		-
99		-**Session with conversation example:**
100		-
101		-* **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"//
102		-* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with remember information about your friends and family. How are you feeling today?"//
103		-* **PwD**~:// "I'm okay, thank you. What can you help me with?"//
104		-* **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"//
105		-* **PwD**~:// "Yes, can you tell me about my family?"//
106		-* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"//
107		-* **PwD**: //"Yes, please."//
108		-* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout.
109		-
110		-**Post-scenario actions for NAO:**
111		-
112		-* Updates the PwD memory recall status in the system.
113		-* Notifies the guardian about progress or concerns.
114		-
115		-**Impact on the PwD:**
116		-
117		-* Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.
	109	+~*~*Impact on the Subject:~*~*
	110	+- Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives.