Changes for page b. Design Scenarios
Last modified by William OGrady on 2024/04/08 22:23
From version 17.1
edited by William OGrady
on 2024/03/25 14:37
on 2024/03/25 14:37
Change comment:
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To version 1.2
edited by Rixt Hellinga
on 2024/03/10 08:37
on 2024/03/10 08:37
Change comment:
There is no comment for this version
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... ... @@ -1,115 +1,4 @@ 1 -== //**Phase 1a: Populatingthe KnowledgeBasewithInformation**//==1 +=== Design Scenario 1: Preparing for a visit === 2 2 3 -**Pre-Scenario Prep for NAO:** 4 4 5 -* The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey. 6 - 7 -**Session with Conversation Example:** 8 - 9 -* **Initiator**: Guardian initiates by inputting data. 10 -* **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history. 11 -* **NAO**: Stores and categorises the information for future reference. 12 - 13 -**Post-Scenario Actions for NAO:** 14 - 15 -* Organises and confirms the information stored in its database. 16 -* Sends a summary report to the guardian for verification. 17 - 18 -**Impact on the PwD:** 19 - 20 -* Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement. 21 - 22 -== //**Phase 1b: Conversing to Add Information to Knowledge Base**// == 23 - 24 -**Pre-Scenario Prep for NAO:** 25 - 26 -* Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences. 27 - 28 -**Session with Conversation Example:** 29 - 30 -* **Initiator**: NAO initiates conversation. 31 -* **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?” 32 -* **PwD**: Shares stories or details. 33 -* **NAO**: Records responses for future reference and personalization. 34 - 35 -**Post-Scenario Actions for NAO:** 36 - 37 -* NAO updates the knowledgebase with new information. 38 -* Summarizes and shares the new insights with the guardian. 39 - 40 -**Impact on the PwD:** 41 - 42 -* Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood. 43 - 44 -== //**Phase 2: Familiarization with NAO**// == 45 - 46 -**Pre-Scenario Prep for NAO:** 47 - 48 -* Set NAO to introduce itself, describe its purpose, and gently encourage interaction. 49 - 50 -**Session with Conversation Example:** 51 - 52 -* **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"// 53 -* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// 54 -* **PwD**: //"I'm okay, thank you. What can you help me with?"// 55 -* **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// 56 -* **PwD**~:// "Yes, can you tell me about my family?"// 57 -* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// 58 -* **PwD**: //"Yes, please."// 59 -* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. 60 - 61 -**Post-Scenario Actions for NAO:** 62 - 63 -* NAO adapts its interaction style based on PwD responses. 64 -* Reports interaction quality and duration to the guardian. 65 - 66 -**Impact on the PwD:** 67 - 68 -* Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels. 69 - 70 -== //**Phase 3 Scenario #1: Remembering Relatives’ Information**// == 71 - 72 -**Pre-Scenario Prep for NAO:** 73 - 74 -* NAO retrieves specific information about relatives from the knowledgebase. 75 - 76 -**Session with Conversation Example:** 77 - 78 -* **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"// 79 -* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// 80 -* **PwD**~:// "I'm okay, thank you. What can you help me with?"// 81 -* **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// 82 -* **PwD**~:// "Yes, can you tell me about my family?"// 83 -* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// 84 -* **PwD**: //"Yes, please."// 85 -* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. 86 - 87 -**Post-Scenario Actions for NAO:** 88 - 89 -* Updates the PwD memory recall status in the system. 90 -* Notifies the guardian about progress or concerns. 91 - 92 -**Impact on the PwD:** 93 - 94 -* Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood. 95 - 96 -== //**Phase 3 Scenario #2: Preparing Relatives’ Visits**// == 97 - 98 -**Pre-Scenario Prep for NAO:** 99 - 100 -* NAO accesses the schedule to identify upcoming visits and relevant visitor information. 101 - 102 -**Session with Conversation Example:** 103 - 104 -* **Initiator**: NAO initiates. 105 -* **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?” 106 -* **PwD**: "What does Kees do for a job?" 107 -* **NAO**: "Kees works in finance at a firm called Picobello" 108 - 109 -**Post-Scenario Actions for NAO:** 110 - 111 -* Queries on the PwD experience of the visit and their emotional state. 112 - 113 -**Impact on the PwD:** 114 - 115 -* Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives. 4 +=== Design Scenario 2: Reminiscing/Practicing relatives' information ===