Changes for page b. Design Scenarios
Last modified by William OGrady on 2024/04/08 22:23
From version 1.2
edited by Rixt Hellinga
on 2024/03/10 08:37
on 2024/03/10 08:37
Change comment:
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To version 19.1
edited by William OGrady
on 2024/03/26 12:39
on 2024/03/26 12:39
Change comment:
There is no comment for this version
Summary
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... ... @@ -1,4 +1,117 @@ 1 -== =DesignScenario1: Preparingforavisit ===1 +== //**Populating the Knowledge Base with Information**// == 2 2 3 +**Pre-Scenario Prep for NAO:** 3 3 4 -=== Design Scenario 2: Reminiscing/Practicing relatives' information === 5 +* The guardian inputs basic personal information, preferences, and significant historical data about the PwD and their relatives into NAO’s knowledge base through an online survey. 6 + 7 +**Session with Conversation Example:** 8 + 9 +* **Initiator**: Guardian initiates by inputting data. 10 +* **Guardian**: Inputs data about PwD routines, family members, hobbies, and personal history. 11 +* **NAO**: Stores and categorises the information for future reference. 12 + 13 +**Post-Scenario Actions for NAO:** 14 + 15 +* Organises and confirms the information stored in its database. 16 +* Sends a summary report to the guardian for verification. 17 + 18 +**Impact on the PwD:** 19 + 20 +* Customises the interaction between NAO and the PwD based on personal data, enhancing personal relevance and engagement. 21 + 22 +== //**Conversing to Add Information to Knowledge Base**// == 23 + 24 +**Pre-Scenario Prep for NAO:** 25 + 26 +* Prepare NAO to ask open-ended questions to the PwD to gather more personal insights, hobbies, and preferences. 27 + 28 +**Session with Conversation Example:** 29 + 30 +* **Initiator**: NAO initiates conversation. 31 +* **NAO**: “Can you tell me more about your favorite activities or any special memories with your family?” 32 +* **PwD**: Shares stories or details. 33 +* **NAO**: Records responses for future reference and personalization. 34 + 35 +**Post-Scenario Actions for NAO:** 36 + 37 +* NAO updates the knowledgebase with new information. 38 +* Summarizes and shares the new insights with the guardian. 39 + 40 +**Impact on the PwD:** 41 + 42 +* Helps build a more detailed profile for personalized interaction. Enhances PwD engagement and sense of being understood. 43 + 44 +== //**Familiarization with NAO**// == 45 + 46 +**Pre-Scenario Prep for NAO:** 47 + 48 +* Set NAO to introduce itself, describe its purpose, and gently encourage interaction. 49 + 50 +**Session with Conversation Example:** 51 + 52 +* **PwD (initiates)**: Approaches NAO and asks,// "Hello, who are you?"// 53 +* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// 54 +* **PwD**: //"I'm okay, thank you. What can you help me with?"// 55 +* **NAO**~:// "I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// 56 +* **PwD**~:// "Yes, can you tell me about my family?"// 57 +* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// 58 +* **PwD**: //"Yes, please."// 59 +* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. 60 + 61 +**Post-Scenario Actions for NAO:** 62 + 63 +* NAO adapts its interaction style based on PwD responses. 64 +* Reports interaction quality and duration to the guardian. 65 + 66 +**Impact on the PwD:** 67 + 68 +* Increases PwD comfort and familiarity with NAO. Enhances trust and engagement levels. 69 + 70 +== //**Preparation for a Visit**// == 71 + 72 +**Pre-Scenario Prep for NAO:** 73 + 74 +* NAO accesses the schedule to identify upcoming visits and relevant visitor information. 75 + 76 +**Session with Conversation Example:** 77 + 78 +* **Initiator**: NAO initiates. 79 +* **NAO**: “Betty, your son Kees is visiting this weekend. Do you have any questions about him?” 80 +* **PwD**: "What does Kees do for a job?" 81 +* **NAO**: "Kees works in finance at a firm called Picobello" 82 +* **PwD: **"Is there something I should ask him about when he is here?" 83 +* **PwD: **"You reminded me earlier to mention his new apartment." 84 + 85 +**Post-Scenario Actions for NAO:** 86 + 87 +* Queries on the PwD experience of the visit and their emotional state. 88 + 89 +**Impact on the PwD:** 90 + 91 +* Enhances the sense of independence and capability in the PwD. Improves quality and comfort of family visits, benefiting both the PwD and their relatives. 92 + 93 +== //**Recalling Memories**// == 94 + 95 +**Pre-Scenario Prep for NAO:** 96 + 97 +* NAO retrieves specific information about relatives from the knowledgebase. 98 + 99 +**Session with Conversation Example:** 100 + 101 +* **PwD (initiates)**: Approaches NAO and asks, //"Hello, who are you?"// 102 +* **NAO**: Responds warmly, //"Hi there! I'm NAO, your assistant. I'm here to help you with your daily tasks and keep you company. How are you feeling today?"// 103 +* **PwD**~:// "I'm okay, thank you. What can you help me with?"// 104 +* **NAO**: //"I can remind you about your appointments and help you remember your family and friends. Would you like to try something now?"// 105 +* **PwD**~:// "Yes, can you tell me about my family?"// 106 +* **NAO**: //"Of course! Your daughter, Mary, loves to garden and your grandson, Alex, has just started school. Would you like to know more about what they've been up to?"// 107 +* **PwD**: //"Yes, please."// 108 +* **NAO**: Continues to provide information and engages the PwD in a conversation about their family members, maintaining a gentle and supportive tone throughout. 109 + 110 +**Post-Scenario Actions for NAO:** 111 + 112 +* Updates the PwD memory recall status in the system. 113 +* Notifies the guardian about progress or concerns. 114 + 115 +**Impact on the PwD:** 116 + 117 +* Aids memory recall and maintains family connections. Reduces feelings of isolation and improves mood.