Skip to Content

Wiki source code of Step 1: Use Case

Last modified by Jean-Paul Smit on 2024/03/01 01:29
Hide last authors
Ruud de Jong 1.1 1
2
Rixt Hellinga 1.2 3 === Use Case 1: ===
4
5 //A relative comes to visit//
6
Ruud de Jong 1.1 7 |**Topic**|**Question**|**Answer**
8 |(((
9 [[image:1.png]]
10
11 //Stakeholders//
12 )))|(((
13 What users/stakeholders are involved in your use case?
14
15 (if there are many, choose 3 max to focus on)
16
17 Please add the name, age, gender, and one hobby
18
19 (i.e. a first step towards the identification of personas).
20 )))|(((
Rixt Hellinga 3.1 21 * **Person with Dementia (PwD):**
Rixt Hellinga 9.1 22 //Betty (mother), 85 years old, likes discussing different kinds of tea, smoking three packs a day, and playing bridge. She is generally a pretty stubborn person and likes to do things her own way.//
Rixt Hellinga 1.2 23 * **Relative:**
Rixt Hellinga 1.5 24 //Kees (son), 55 years old, likes cycling and langlaufen. He is generally not very extraverted or care-oriented.//
Rixt Hellinga 1.2 25
26
Ruud de Jong 1.1 27 )))
28 |(((
29 [[image:3.png]]
30
31 //Stakeholders' goal//
32 )))|What do these people want to achieve?|(((
Rixt Hellinga 3.1 33 * **PwD:**
Rixt Hellinga 1.4 34 //She wants to be able to organize and take care of her own life. She wants to remain independent while maintaining her social contacts well.//
Rixt Hellinga 1.2 35 * **Relative:**
Rixt Hellinga 1.5 36 //He wants to visit his mother without having to organize much or check in with her. //
Ruud de Jong 1.1 37 )))
38 |(((
39 [[image:2.png]]
40
41 //Values and motivation//
42 )))|(((
43 Why do these people want to achieve this?
44
45 * What are the main drivers?
46 * Which values are relevant (e.g., fairness, equality, autonomy, …)?
47 )))|(((
Rixt Hellinga 3.1 48 * **PwD
Rixt Hellinga 1.5 49 Motivation:**
50 //She wants to be able to prepare a relative visting. She wants to make her guest feel welcome and not have to rely on the visiting relative to take care of the visit.//
51 **Values:**
52 * **Relative:**
53 //He wants to be able to not worry about taking care of his mom. He wants to keep up his social connection with his mom.//
Jean-Paul Smit 18.2 54 **Values: **self-direction, benevolence, conformity
Rixt Hellinga 1.5 55 \\
Ruud de Jong 1.1 56 )))
57 |(((
58 [[image:4.png]]
59
60 //Role, task and context//
61 )))|(((
62 What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)
63
64 What are the main tasks or activities of these people?
65
66 (Note that the roles, tasks or activities of humans can change due to the introduction of new technology)
67
68 Which context factors have a major effect on the performance or activities?
69 )))|(((
Rixt Hellinga 3.1 70 * (((
Rixt Hellinga 5.1 71 (((
72 **PwD**
73 **Responsibility:**
Rixt Hellinga 6.1 74 //It is the patients' responsibility to make sure that they are home, and not plan anything else during that visit. It is also their responsibility to prepare the visit by remembering information about the visiting relative and prepare their home (groceries, cleaning, etc.).//
Rixt Hellinga 5.1 75 **Context:**
Rixt Hellinga 6.1 76 //The patient lives alone, in their own home. The relative lives quite far away from the patient, making a visit rare/special. The frequency of the visit also determines the amount of effort the patient might want to put in.//
77 **Task:**
Ruud de Jong 1.1 78 )))
Rixt Hellinga 5.1 79 )))
Rixt Hellinga 3.1 80 * (((
Rixt Hellinga 4.1 81 **Relative
Rixt Hellinga 14.1 82 Responsibility & tasks:**
83 //The are responsible for maintaining contact with their relative with dementia and planning visits with them.
Rixt Hellinga 12.1 84 They are responsible for checking in on the emotional state of the PwD and sometimes updating the PwD on the lives of those around them?//
85 \\**Context:**
Rixt Hellinga 14.1 86 //Kees has a lot of other activities to worry about. Context factors such as his work/career and stress-level influence how well he is able to perform the tasks above.//
Rixt Hellinga 4.1 87 \\
Rixt Hellinga 3.1 88 )))
89 )))
Rixt Hellinga 8.1 90
91 === (% id="cke_bm_60747S" style="display:none" %) (%%)Use Case 2: ===
92
93 //A patient forgets a relative//
94
95 |**Topic**|**Question**|**Answer**
96 |(((
97 [[image:1.png]]
98
99 //Stakeholders//
100 )))|(((
101 What users/stakeholders are involved in your use case?
102
103 (if there are many, choose 3 max to focus on)
104
105 Please add the name, age, gender, and one hobby
106
107 (i.e. a first step towards the identification of personas).
108 )))|(((
109 * **Person with Dementia (PwD):**
Rixt Hellinga 13.1 110 //Greg, a happy 90 year-old with a cane, that is pretty nosy and likes to talk about everything and everyone.//
111
Rixt Hellinga 8.1 112
113
114 )))
115 |(((
116 [[image:3.png]]
117
118 //Stakeholders' goal//
119 )))|What do these people want to achieve?|(((
120 * **PwD:**
Rixt Hellinga 14.1 121 //He wants to remember details about their relatives.
122 He wants to not depend on their relatives for mental support/questions too much.
123 He wants to socialize easily with their relatives.//
Rixt Hellinga 8.1 124 )))
125 |(((
126 [[image:2.png]]
127
128 //Values and motivation//
129 )))|(((
130 Why do these people want to achieve this?
131
132 * What are the main drivers?
133 * Which values are relevant (e.g., fairness, equality, autonomy, …)?
134 )))|(((
135 * **PwD
136 Motivation:**
Rixt Hellinga 14.1 137 //He values knowing his relatives well and having a close personal bond with them.
138 He wants to be able to keep up with their lives.
139 He does not want his family to worry about him.//
Rixt Hellinga 8.1 140 **Values:**
Jean-Paul Smit 18.2 141 //Self-direction, conformity//
Rixt Hellinga 8.1 142 )))
143 |(((
144 [[image:4.png]]
145
146 //Role, task and context//
147 )))|(((
148 What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)
149
150 What are the main tasks or activities of these people?
151
152 (Note that the roles, tasks or activities of humans can change due to the introduction of new technology)
153
154 Which context factors have a major effect on the performance or activities?
155 )))|(((
156 * (((
157 (((
158 **PwD**
Rixt Hellinga 14.1 159 **Responsibility & tasks:**
160 //He has the responsibility to take care of himself and his residence. He has the responsibility to communicate with his relatives on what he wants to know from them, and how often he wants to speak//
161 **Context:**
Rixt Hellinga 12.1 162 //They live on their own, surrounded by many neighbors. They still go out on their own. They partly clean their own home but also have a cleaner that comes every once in a while.
Rixt Hellinga 14.1 163 Important factors are for example the advancement of their dementia, proximity to family members, how many social contacts he has.//
Rixt Hellinga 11.1 164
Rixt Hellinga 8.1 165 )))
166 )))
167 )))
168
Rixt Hellinga 15.1 169 === Specifically NOT Use Cases: ===
170
171 * Supply arbitrary information
172 * Behave differently when a visitor is over
173 * Remind of tasks
174 * Start talking on its own without reason
Rixt Hellinga 16.1 175
Rixt Hellinga 17.1 176 === Phases of use ===
Rixt Hellinga 16.1 177
Rixt Hellinga 18.1 178 * Setup phase:
Rixt Hellinga 16.1 179 ** Sub-phase 1:
180 *** Appoint a guardian (or several)
181 *** dumping all info by the guardian through online survey
182 ** Sub-phase 2: verbal survey with PwD and Guardian
183 *** Guardian and PwD talk with Robot for initial information sharing
184 *** Guardian can edit information and knowledge base
Rixt Hellinga 18.1 185 * Accustoming phase:
186 ** No more adding information
187 ** Getting used to talking to the robot for the PwD
Rixt Hellinga 16.1 188 ** Only guardian can edit information
189 *** Face detection to detect guardian
190 *** Online system hybrid to edit information remotely
Rixt Hellinga 18.1 191 * Use phase:
192 ** Only guardian can edit information
193 *** Face detection to detect guardian
194 *** Online system hybrid to edit information remotely
195 ** PwD uses the robot