Changes for page b. Design Scenario

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1	1	__Conceptual Scenario__
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3		-Our conceptual scenario revolves around our member of the public attempting to communicate their position with the conversational agent.
	3	+Our conceptual scenario revolves around our member of the public attempting to communicate with the deliberative agent to reflect on their values.
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5		-**Example: **As the situation reaches more chaotic stages, one of our members of the public is in dire straits. They are struggling to text the conversational agent and communicate their position with it. In this manner, as they struggle to text the agent, or send a voice note, there is a widget next to the text box which allows the sharing of their location. They can share their live location which will communicate this directly with the emergency services and save the last known location of them if their internet is interrupted. They can also simply share their location once or share their location once every 5 minutes to keep the emergency services up to date with their location.
	5	+**Example: **Helen gets an invitation to join a workshop given by TU Delft, TNO, and the police. She knows only that the workshop is about if AI systems should be developed for public safety to be used by the police. She has been hearing about this AI thing and sees that it's all the hype and realises that it is probably sooner rather than later going to be used by the police, so she wants to have a say in how it will be used.
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7		-__Problem Scenario__
	7	+As she walks into the workshop room, she is brought to a computer by one of the employees there. The employee tells her that she is going to have a conversation with a chatbot and based on that conversation, the chatbot will aim to see which values are important to her. Slightly scared, Helen gets behind the laptop. As she looks at the computer, the chatbot opens up.
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9		-In a situation prior to the conversational agent's public release, Francien may be unable to conduct the emergency services as the telephone lines with the operators could be overwhelmed. As such, there is a longer wait time for Francien to get help and she becomes more at risk and more stressed about her situation. She can also take more risky decisions in approaching her scenario that can put herself and others at risk.
	9	+**Dialogue**
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11		-__Concrete Scenario & Design Scenario__
	11	+CA: "Hi, how are you today?"
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13		-**Sharing Your Location**
	13	+H: "I'm good, thank you very much. What are we doing today?"
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15		-Francien van der Feest is stuck in her apartment during a flood and needs to share her information with the conversational agent to let the emergency services know where she is. She is not sure that her internet and the data services of the telecommunications service will hold up. She is not very savvy using her phone and computer, but she has downloaded the app to receive updates and communication from the government in the case of an emergency.
	15	+CA: "Today we are going to engage in a serious of discussions to see what values are important to you when it comes to public safety"
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17		-In doing so, Francien decides that the best plan for her is to stay in her apartment for now as she is on the second floor, so she decides to share her current location with the conversational agent. [1] Here she is directed by the conversational agent to click the widget next to the text box which has a pin. [2] Upon clicking this pin, she is able to make three choices: 1. sharing her live location. 2. sharing her current location. 3. sharing her location every 5 minutes.
	17	+H: "That is a bit scary but i guess i'm already here."
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19		-[3] She chooses to share her current location and that information is sent to the emergency services.
	19	+CA: "There's no reason to be scared. My goal is to communicate your values back to you and help you reflect on them so that you can engage in better deliberations with your fellow humans."
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21		-**Some notes to the scenario**
	21	+H: "Ok, i guess"
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23		-Some problems with this scenario may arise in Francien's navigation towards the location sharing widget as she is not so tech savvy. So this can lead to a technical mishap which is something to keep in mind for our designers as they design the widget but also the overall architecture of the conversational agent.
	23	+CA: "Perfect! Let us Start!"
	24	+
	25	+Helen is presented with with various questions about what is important to her.
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	27	+After some interactions, the chatbot says,
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	29	+CA: "thanks for answering these questions Helen! We have determined that //freedom //is very important for you."
	30	+
	31	+H: "Thank you!"
	32	+
	33	+CA: "Will you participate in another exercise based on a scenario"
	34	+
	35	+Helen participates in another scenario that is based on a crowd safety scenario.
	36	+
	37	+In this scenario, she gets a value that stays at //freedom//.
	38	+
	39	+The conversational agent states,
	40	+
	41	+CA: "You still have the value of //freedom//. Now we would like you collaborate in a deliberation with the rest of the humans in the room about which values they received and which values you all find important."
	42	+
	43	+Helen deliberates with her fellow humans in the room and comes away with a better reflection of why others feel how they do about //security//, //responsibility,// and //autonomy//.