Changes for page Step 4: Claims

Last modified by Mark Neerincx on 2023/04/13 12:17

From version 1.1
edited by Ruud de Jong
on 2023/02/13 13:09
Change comment: Imported from XAR
To version 2.1
edited by Michaël Grauwde
on 2023/02/28 11:24
Change comment: There is no comment for this version

Summary

Details

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1 -|**Topic**|**Question**|**Answer**
1 +|**Topic**|(% style="width:222px" %)**Question**|(% style="width:286px" %)**Answer - Make more tangible!**
2 2  |(((
3 3  [[image:12.png]]
4 4  
5 5  //Measurements//
6 -)))|For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|
6 +)))|(% style="width:222px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:286px" %)(((
7 +**__1. __**The efficiency of the evacuation or of communication could be evaluated by how quickly emergency responses are dispatched to the those requiring help.
8 +
9 +**__2. __**The effectiveness of the communication could be analysed in a similar manner. But in times of chaos and distress, a conversational agent could simply ask the user, "if they understand the information". While this could allow for an easy answer for the engineers or authorities in charge of the conversational agent, it may be difficult to communicate this information in chaotic times.
10 +
11 +**__3. __**Relieving stress in this situation could be by the conversational agent putting the citizen in contact with a human operator on the end of the police or other emergency services that can walk them through the situation in which they find themselves.
12 +
13 +**__The impact of the negative effects__**
14 +
15 +**__1. __**A miscommunication between the conversational agent and the citizen could be analysed by the lagging time in which emergency services were dispatched to the citizen requiring help. Furthermore, this could also be seen by the lack of understanding in the text communicated by the citizen on the end of the conversational agent.
16 +
17 +**__2. __**In disaster times, it is required that the authorities communicate well with the public. A lack of communication could lead to distrust in the system as well as other AI systems. This distrust could lead to citizens being unwilling to use the conversational agent in the future. This could lead to lagging response times from the emergency services as human respondents may be overwhelmed by the amount of calls that they may receive. This could lead to an increase in deaths and injuries in crisis times.
18 +)))
7 7  |(((
8 8  [[image:14.png]]
9 9  
10 10  //Benchmark//
11 -)))|For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|
23 +)))|(% style="width:222px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:286px" %)
12 12  |(((
13 13  
14 14  
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15 15  [[image:13.png]]
16 16  
17 17  //Demonstration of AI-functionality//
18 -)))|Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|
30 +)))|(% style="width:222px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:286px" %)I could describe achieving previous effects by the response times in dispatching of emergency services and in the lives saves. Furthermore, a positive response to the conversational agent could also be seen as a demonstration of the usefulness of the conversational agent.