Project homeStep 3: Effects
| Topic | Question | Answer |
Positive consequences | Which positive effects are expected from the AI-functions - to the performance of the actors who work with the AI (e.g., accuracy, speed, ...)? - to the state of them (e.g., stress, understanding, trust, ...)?
| The positive effects expected from the conversational agent is that it allows for better deliberation and discussion between multiple stakeholders. The conversational agent can also help the stakeholders reflect on their values and why they hold these values in the first place. |
Negative consequences | Do you foresee potential negative effects of the AI-functions: - on the performance, state and/or values of the actors? - on more general ethical or societal aspects? What are they? | Potential negative effects of the conversational agent could be that it creates an echo chamber for its users in that they feel that they are now boxed in a group that they weren't before. It may also make users more untrusting of AI systems if they do not get a result they wanted. On the ethical and societal perspective, this could lead to a breakdown between the authority figures in the public safety perspective and the citizens. A breakdown in the communication between the two can lead to a damaging response in the views of technology in the wider public sphere. This can impede the ability for AI and in particular conversational agents to be trusted in the future. |
Impact on use-case | What is the impact of the AI functions on the overall use case? What does it add to the use case/how does it improve the use case as a whole? | |
