Wiki source code of Step 1: Use Case
Version 4.1 by Clemente van der Aa on 2023/02/14 12:09
Show last authors
author | version | line-number | content |
---|---|---|---|
1 | |||
2 | |||
3 | |**Topic**|**Question**|**Answer** | ||
4 | |((( | ||
5 | [[image:1.png]] | ||
6 | |||
7 | //Stakeholders// | ||
8 | )))|((( | ||
9 | What users/stakeholders are involved in your use case? | ||
10 | |||
11 | (if there are many, choose 3 max to focus on) | ||
12 | |||
13 | Please add the name, age, gender, and one hobby | ||
14 | |||
15 | (i.e. a first step towards the identification of personas). | ||
16 | )))|((( | ||
17 | people with dementia, nurses, family of the patients | ||
18 | |||
19 | |||
20 | Truus, 80, Female, likes pets | ||
21 | |||
22 | Edgard, 40, Male, Voetbal | ||
23 | |||
24 | Bob, 58, Male, Travelling | ||
25 | |||
26 | |||
27 | |||
28 | ))) | ||
29 | |((( | ||
30 | [[image:3.png]] | ||
31 | |||
32 | //Stakeholders' goal// | ||
33 | )))|What do these people want to achieve?|((( | ||
34 | Patient: peace, company, distraction | ||
35 | |||
36 | |||
37 | Edgard: Ensure the wellbeing of Truus and the other patients by working efficiently. Having fun at work. | ||
38 | |||
39 | |||
40 | Bob: Ensure his mother is in good hands. As his job requires a lot of traveling he can't take care of her himself. | ||
41 | ))) | ||
42 | |((( | ||
43 | [[image:2.png]] | ||
44 | |||
45 | //Values and motivation// | ||
46 | )))|((( | ||
47 | Why do these people want to achieve this? | ||
48 | |||
49 | * What are the main drivers? | ||
50 | * Which values are relevant (e.g., fairness, equality, autonomy, …)? | ||
51 | )))|((( | ||
52 | Truus: Avoiding lonelyness, boredom and the feeling of unsafely. Also the capability she can do things on her own | ||
53 | |||
54 | |||
55 | Edgard: The patience and empathy to help his patients feel as comfortable as possible | ||
56 | |||
57 | Bob: independence and autonomy. He needs to trust that his mother is in good hands. | ||
58 | ))) | ||
59 | |((( | ||
60 | [[image:4.png]] | ||
61 | |||
62 | //Role, task and context// | ||
63 | )))|((( | ||
64 | What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities) | ||
65 | |||
66 | What are the main tasks or activities of these people? | ||
67 | |||
68 | (Note that the roles, tasks or activities of humans can change due to the introduction of new technology) | ||
69 | |||
70 | Which context factors have a major effect on the performance or activities? | ||
71 | )))|((( | ||
72 | In assessing the task performance | ||
73 | |||
74 | Walking the dog: | ||
75 | - Truus: Walking together | ||
76 | |||
77 | Playing fetch: | ||
78 | - Truus: | ||
79 | |||
80 | Relaxing, petting: | ||
81 | ))) |