Changes for page Step 1: Use Case
Last modified by Mees van der Lecq on 2023/04/11 13:38
From version 15.1
edited by Rick Dekker
on 2023/04/11 13:16
on 2023/04/11 13:16
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To version 9.1
edited by Mohamed Elsayed
on 2023/03/15 11:20
on 2023/03/15 11:20
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... ... @@ -14,15 +14,16 @@ 14 14 15 15 (i.e. a first step towards the identification of personas). 16 16 )))|(% style="width:530px" %)((( 17 -The users/stakeholders that are involved in this use case are: the patients with dementia, the nurses and caretakersin the nursing homes, and the family of the patient.17 +The users/stakeholders that are involved in this use case are: the patients with dementia, the nurses in the nursing homes, and the family of the patient. 18 18 19 -Truus; An 80 years old woman with early stage Alzheimer; She used to have a dog for a big part of her life after the passing of her husband; Loves to have pets, especially dogs 20 20 21 - Edgard; An40 year old man;Works fulltime at anursing home;Takingcare ofhis patientsishis biggestpriority;Inhisfreetimeheenjoys playingand watchingfootball; Participatesafantasyfootball leaguewithhisfriends;Talks about thiswiththe patientsinterestedin football20 +1: Truus; An 80 years old woman with early stage alzheimer; She used to have a dog for a big part of her life after the passing of her husband; Loves to have pets, especially dogs 22 22 23 - Bob; An58year old man;The son ofTruus andthe only immediatefamilyshehas;Isasuccessfulbusinessman;Can't takecareofTruusbecauseofhismanytravels for work;22 +2: Edgard; An 40 year old man; Works fulltime at a nursing home; Taking care of his patients is his biggest priority; In his free time he enjoys playing and watching football; Participates in a fantasy football league with his friends; Talks about this with the patients interested in football 24 24 24 +3: Bob; An 58 year old man; The son of Truus and the only immediate family she has; Is a successful business man; Can't take care of Truus because of his many travels for work; 25 25 26 + 26 26 27 27 ))) 28 28 |((( ... ... @@ -30,11 +30,13 @@ 30 30 31 31 //Stakeholders' goal// 32 32 )))|(% style="width:260px" %)What do these people want to achieve?|(% style="width:530px" %)((( 33 - Truus wantspeaceas long as she is at the nursing home. She wants to feel thecompanyof other. Andshe wants to feel distracted and occupied insteadof sitting at home all day.34 +Patient: peace, company, distraction 34 34 35 -Edgard wants the wellbeing of Truus and other patients to be ensured. He wants to spend his time efficiently so that he can provide the patients with as good care as possible. He also wants to have fun at work, so that he can keep going as long as possible 36 36 37 -Bob wants his mother to be in good hands at the nursing home, so that she can have a good rest of her life. The wellbeing of his mother at the nursing homes makes him able to travel for his work without having to worry about his mother. 37 +Edgard: Ensure the wellbeing of Truus and the other patients by working efficiently. Having fun at work. 38 + 39 + 40 +Bob: Ensure his mother is in good hands. As his job requires a lot of traveling he can't take care of her himself. 38 38 ))) 39 39 |((( 40 40 [[image:2.png]] ... ... @@ -46,14 +46,12 @@ 46 46 * What are the main drivers? 47 47 * Which values are relevant (e.g., fairness, equality, autonomy, …)? 48 48 )))|(% style="width:530px" %)((( 49 -Truus wants to avoid loneliness, boredom and the feeling of unsafety.Truus alsowants to be abletodosomethingsherself as longas sheis still capable. The values importantfor Truus are: **Autonomy and Companionship**52 +Truus: Avoiding lonelyness, boredom and the feeling of unsafely. Also the capability she can do things on her own 50 50 51 -Edgard wants to ensure that his patients feel as comfortable as possible. He wants the patients to feel like the nursing home is a second home. Edgard is has a lot of patience with the patients in the nursing homes because he can relate to their struggle. His grandmother suffered from Alzheimer. The values important for Edgard are: **Empathy, Patience and Care** 52 52 53 - Bob needs to trust that his motheris in good hands,thatsheis takengoodcareofandthat shespends hertime doing things she enjoyedher whole life. Bob also wants tobeableto talk withhismotheralmostdaily whenhe istraveling. Thisshould be possible because ofthehelpof nurses like Edgard. The valuesimportant for Bobare: **Independence,Autonomyand Responsibility**55 +Edgard: The patience and empathy to help his patients feel as comfortable as possible 54 54 55 - 56 - 57 +Bob: independence and autonomy. He needs to trust that his mother is in good hands. 57 57 ))) 58 58 |((( 59 59 [[image:4.png]] ... ... @@ -68,9 +68,13 @@ 68 68 69 69 Which context factors have a major effect on the performance or activities? 70 70 )))|(% style="width:530px" %)((( 71 - Truus has to participate intheactivities. She livesin thenursinghome and istheone beingtakencareof. Truus shouldfeel comfortable and homeat thenursing home72 +In assessing the task performance 72 72 73 -Edgard has the biggest role of all stakeholders. He is responsible for Truus and the other patients. He has to make sure that the patients are active, eat and sleep enough. For example, Edgard puts the patients in bed, goes on walks with them and ensures that they get enough nutrients every day. Edgard also acts as a bridge between the patient and the family. 74 +Walking the dog: 75 +- Truus: Walking together 74 74 75 -Bob pays for the stay of Truus at the nursing home. He wants his mother to have a great rest of her life. Bob wants to be able to visit his mother as much as possible but this is not always possible because of work. Bob makes time to video call almost daily with Truus. This is possible with the help of nurses like Edgard. 77 +Playing fetch: 78 +- Truus: 79 + 80 +Relaxing, petting: 76 76 )))