Changes for page Step 1: Use Case

Last modified by Mees van der Lecq on 2023/04/11 13:38

From version 15.1
edited by Rick Dekker
on 2023/04/11 13:16
Change comment: There is no comment for this version
To version 12.1
edited by Mohamed Elsayed
on 2023/03/15 11:44
Change comment: There is no comment for this version

Summary

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1 -XWiki.RickDekker
1 +XWiki.MohamedElsayed
Content
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14 14  
15 15  (i.e. a first step towards the identification of personas).
16 16  )))|(% style="width:530px" %)(((
17 -The users/stakeholders that are involved in this use case are: the patients with dementia, the nurses and caretakers in the nursing homes, and the family of the patient.
17 +The users/stakeholders that are involved in this use case are: the patients with dementia, the nurses in the nursing homes, and the family of the patient.
18 18  
19 -Truus; An 80 years old woman with early stage Alzheimer; She used to have a dog for a big part of her life after the passing of her husband; Loves to have pets, especially dogs
20 20  
21 -Edgard; An 40 year old man; Works fulltime at a nursing home; Taking care of his patients is his biggest priority; In his free time he enjoys playing and watching football; Participates in a fantasy football league with his friends; Talks about this with the patients interested in football
20 +1: Truus; An 80 years old woman with early stage Alzheimer; She used to have a dog for a big part of her life after the passing of her husband; Loves to have pets, especially dogs
22 22  
23 - Bob; An 58 year old man; The son of Truus and the only immediate family she has; Is a successful business man; Can't take care of Truus because of his many travels for work;
22 +2: Edgard; An 40 year old man; Works fulltime at a nursing home; Taking care of his patients is his biggest priority; In his free time he enjoys playing and watching football; Participates in a fantasy football league with his friends; Talks about this with the patients interested in football
24 24  
24 +3: Bob; An 58 year old man; The son of Truus and the only immediate family she has; Is a successful business man; Can't take care of Truus because of his many travels for work;
25 25  
26 +
26 26  
27 27  )))
28 28  |(((
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30 30  
31 31  //Stakeholders' goal//
32 32  )))|(% style="width:260px" %)What do these people want to achieve?|(% style="width:530px" %)(((
33 -Truus wants peace as long as she is at the nursing home. She wants to feel the company of other. And she wants to feel distracted and occupied instead of sitting at home all day.
34 +1: Truus wants peace as long as she is at the nursing home. She wants to feel the company of other. And she wants to feel distracted and occupied instead of sitting at home all day.
34 34  
35 -Edgard wants the wellbeing of Truus and other patients to be ensured. He wants to spend his time efficiently so that he can provide the patients with as good care as possible. He also wants to have fun at work, so that he can keep going as long as possible
36 +2: Edgard wants the wellbeing of Truus and other patients to be ensured. He wants to spend his time efficiently so that he can provide the patients with as good care as possible. He also wants to have fun at work, so that he can keep going as long as possible
36 36  
37 -Bob wants his mother to be in good hands at the nursing home, so that she can have a good rest of her life. The wellbeing of his mother at the nursing homes makes him able to travel for his work without having to worry about his mother.
38 +3: Bob wants his mother to be in good hands at the nursing home, so that she can have a good rest of her life. The wellbeing of his mother at the nursing homes makes him able to travel for his work without having to worry about his mother.
38 38  )))
39 39  |(((
40 40  [[image:2.png]]
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46 46  * What are the main drivers?
47 47  * Which values are relevant (e.g., fairness, equality, autonomy, …)?
48 48  )))|(% style="width:530px" %)(((
49 -Truus wants to avoid loneliness, boredom and the feeling of unsafety. Truus also wants to be able to do some things herself as long as she is still capable. The values important for Truus are: **Autonomy and Companionship**
50 +1: Truus wants to avoid loneliness, boredom and the feeling of unsafety. Truus also wants to be able to do some things herself as long as she is still capable. The values important for Truus are: **Autonomy and Companionship**
50 50  
51 -Edgard wants to ensure that his patients feel as comfortable as possible. He wants the patients to feel like the nursing home is a second home. Edgard is has a lot of patience with the patients in the nursing homes because he can relate to their struggle. His grandmother suffered from Alzheimer. The values important for Edgard are: **Empathy, Patience and Care**
52 +2: Edgard wants to ensure that his patients feel as comfortable as possible. He wants the patients to feel like the nursing home is a second home. Edgard is has a lot of patience with the patients in the nursing homes because he can relate to their struggle. His grandmother suffered from Alzheimer. The values important for Edgard are: **Empathy, Patience and Care**
52 52  
53 -Bob needs to trust that his mother is in good hands, that she is taken good care of and that she spends her time doing things she enjoyed her whole life. Bob also wants to be able to talk with his mother almost daily when he is traveling. This should be possible because of the help of nurses like Edgard. The values important for Bob are: **Independence, Autonomy and Responsibility**
54 +3: Bob needs to trust that his mother is in good hands, that she is taken good care of and that she spends her time doing things she enjoyed her whole life. Bob also wants to be able to talk with his mother almost daily when he is traveling. This is possible because of the help of nurses like Edgard.  The values important for Bob are: **Independence, Autonomy and Responsibility**
54 54  
55 55  
56 56  
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68 68  
69 69  Which context factors have a major effect on the performance or activities?
70 70  )))|(% style="width:530px" %)(((
71 -Truus has to participate in the activities. She lives in the nursing home and is the one being taken care of. Truus should feel comfortable and home at the nursing home
72 +In assessing the task performance
72 72  
73 -Edgard has the biggest role of all stakeholders. He is responsible for Truus and the other patients. He has to make sure that the patients are active, eat and sleep enough. For example, Edgard puts the patients in bed, goes on walks with them and ensures that they get enough nutrients every day. Edgard also acts as a bridge between the patient and the family.
74 +Walking the dog: 
75 +- Truus: Walking together
74 74  
75 -Bob pays for the stay of Truus at the nursing home. He wants his mother to have a great rest of her life. Bob wants to be able to visit his mother as much as possible but this is not always possible because of work. Bob makes time to video call almost daily with Truus. This is possible with the help of nurses like Edgard.
77 +Playing fetch:
78 +- Truus:
79 +
80 +Relaxing, petting:
76 76  )))