Changes for page 2. Stakeholders

Last modified by Demi Breen on 2023/04/09 14:46

From version 4.2
edited by Mark Neerincx
on 2023/03/23 09:53
Change comment: Added comment
To version 5.1
edited by Liza Wensink
on 2023/03/28 12:18
Change comment: There is no comment for this version

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1 -Stakeholders in terms of the guidance robot (without the envisioned technology):
1 +== **Stakeholders for the guidance robot**: ==
2 2  
3 -Direct:
3 +The value stories will be written on the form: As a <stakeholder> I want <function> to support <value> [1]
4 4  
5 -- PwD, people with dementia:
5 +==== **Direct Stakeholders**: ====
6 6  
7 -Maria wants to go walking on her own. Maria has light dementia and diabetes and can get confused navigating her environment on her own. Maria also likes knitting as a hobby.
7 +===== PwD, people with dementia (our two personas): =====
8 8  
9 -(It is important to note that the robot will not replace human-assisted walks entirely)
9 +====== Maria ======
10 10  
11 -Value story: Maria, as a person with dementia, wants to be able to regularly go to the park on her own to support her independence, autonomy, and mental health and strengthen her relationship with her grandchildren (taking them to the park etc.).
11 +Maria wants to go walking on her own. She has light dementia and diabetes and can get confused navigating her environment on her own. Maria also likes knitting as a hobby and enjoys sometimes practicing her hobby outside, but feels unsafe when she goes outside alone. Therefore, she wants to have somebody that goes with her and motivates her to do so.
12 12  
13 -Bob is 80 and has anger issues and likes to collect coins, has Korsakoff syndrome. He likes to go the park to do some light work-out so that he mediates to blow off steam, tends to not be nice to caretakers.
13 +**Value story**: Maria, as a person with dementia, wants to be able to regularly go to the care center garden without the help of a person to support her independence, autonomy, and mental health and strengthen her relationship with her grandchildren (taking them to the park by herself, with the help of the technology).
14 14  
15 -Value story: Bob, as a person with Korsakoff, wants to be able to go to the park to workout and to support the lowering of his anger levels.
15 +The values our design supports for Maria are mainly the value of autonomy and independence. By this, we mean that her autonomy and her ability to be independent of caregivers or family members increases with the presence of our design, since by walking with the robot she no longer has to wait for a human to be available to help her, which might mean that she can go walking more often and more on her own schedule, instead of having to fit the schedule of a caregiver or family member. Since she is afraid to go completely on her own, the robot is of great help in making her feel like she is doing it more independently, but still with some supervision that can make her feel safe. This also ties into the concept of independence in connection to her family. With the help of our design, she is able to also take her grandchildren outside with her and can feel like she is able to participate in that experience with them also, without supervision from another person, only by the robot.
16 16  
17 -Indirect:
17 +====== Bob ======
18 18  
19 -- Caretakers at the elderly care facility. Caretakers generally have a lot to do at the center so smaller tasks of less importance can perhaps save time.
19 +Bob is 80 and has anger issues and likes to collect coins, has Korsakoff syndrome. He likes to go into the care center garden to do some light exercise, which tends to improve his emotional regulation. He, however, struggles with getting out of the house on his own and usually needs some encouragement and assistance. Once he is in the garden he ends up really enjoying himself. Bob unfortunately also tends to not always be nice to caretakers as his emotions can sometimes get the best of him.
20 20  
21 -General value story: As a caregiver, I want to have more time for more complicated tasks that require human attention, to support my performance and efficiency.
21 +**Value story**: Bob, as a person with Korsakoff, wants to be able to go to the care center garden for some movement and to support the regulation of his emotions.
22 22  
23 -For Bob: As a caregiver I want Bob to be able to enjoy his workout when he needs them and not on a strict schedule, to support him in managing his anger and protecting my own mental health sometimes.
23 +The values our design supports for Bob are quite similar to the ones of Maria, where autonomy and independence play a key role. For Bob, it is also empowering to be able to go outside and move around without having to wait for a caregiver. Since he finds it difficult to motivate himself to leave the house the robot aids him in making these first few steps and decisions, which end up with him managing to go outside and enjoying himself. Therefore it is also possible to conclude that the robot supports the value of health or movement, by motivating residents like Bob to go outside and do some light exercise this way.
24 24  
25 -- Family members of PwD (Maria)
26 26  
26 +==== **Indirect Stakeholders**: ====
27 +
28 +===== Caretakers at the elderly care facility. =====
29 +
30 +====== Daphne ======
31 +
32 +Daphne generally has a lot to do at the center so smaller tasks of less importance can perhaps save time. Some patients have more complicated medical needs that require more attention and more time than needs like a resident wanting to go on a walk. But, Daphne feels that these needs cannot go ignored either and feels bad when she, more often than not, has to prioritize completing other tasks over, for example, bringing a resident outside and spending some time with them. For residents like Bob who has no relatives, there is even bigger pressure in this regard, since there is no other person who might take over this duty sometimes.
33 +
34 +**Value story**: As a caregiver, I want to have more time for more complicated tasks that require human attention, to support my performance and efficiency.
35 +
36 +In connection to specific personas like Bob, the value story could be: As a caregiver, I want Bob to be able to enjoy his exercises when he needs them and not on my schedule, to support him in managing his anger by himself and protecting my own mental health on occasion.
37 +
38 +Therefore, the values supported by our design for Daphne are mainly performance and efficiency in her daily work life. With the help of the robot, it is possible for Daphne to prioritize tasks differently, without feeling like she is neglecting certain needs of the residents. She is able to trust that the robot will visit and bring outside the residents from time to time and that they are safe with the guidance of the technology, while she focuses on more difficult issues that require human attention. This increases her performance and efficiency and also hopefully brings down stress levels. In terms of specific residents, like Bob, it might be beneficial for Daphne to not always have to be the one who has to take him outside and perhaps take the hit of his difficult emotions.
39 +
40 +
41 +===== Family members of PwD =====
42 +
27 27  General value story: As a family member, I want to give Maria the opportunity to move around more freely and visit the park on her own (also save time on taking her on walks every day), to support the trust that she is in good care and is content.
28 28  
29 29  Laura and Lara: Wants to spend more time with her children in the weekend and wants to give Maria the opportunity to go on walks by herself, trusting that it happens safely and satisfies Maria's needs.
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35 35  - Other actors in traffic
36 36  
37 37  Value story: As a person who also participates in traffic, I want to safely navigate the streets and not get distracted, to help support me calmly and safely arrive at my destination.
54 +
55 +==== ====
56 +
57 +==== **References** ====