Step 1: Use Case

Last modified by Manali Shah on 2023/02/17 10:53

  

TopicQuestionAnswer

1.png

Stakeholders

What users/stakeholders are involved in your use case?

(if there are many, choose 3 max to focus on)

Please add the name, age, gender, and one hobby

(i.e. a first step towards the identification of personas).

Users:

1. Patient suffering from dementia (moderately severe)

Name: Georgina Dean

Age: 83

Gender: Female

Hobby: Reading Romance novels

2. Nurse (medical care)

Name: Eleana Green

Age: 29

Gender: Trans-female

Hobby: Singing/Watching Musicals

3. Family member (informal caregiver)

Name: Sam Dean (Son of Georgina)

Age: 47

Gender: Male

Hobby: Football (watching and playing)

 

3.png

Stakeholders' goal

What do these people want to achieve?Patients suffering from moderately severe dementia, like Georgina tend to lose interest in day-to-day activities Georgina wishes to be able to eat her meals independently and enjoy them too. Eleana, the nurse wants to ensure Georgina has an enjoyable dinner and is distracted from her anxieties and confusion during and after sundown (Sundown Syndrome). Sam wishes his mother is happy and healthy. 

2.png

Values and motivation

Why do these people want to achieve this?

  • What are the main drivers?
  • Which values are relevant (e.g., fairness, equality, autonomy, …)?

Georgina: She wishes to retain her autonomy when it comes to her daily activities

Eleana: As a hired professional caretaker, she considers her patient's health and happiness her personal responsibility

Sam: He cares for his mother and therefore doesn't wish to see her in pain or discomfort. He wants to give her the best possible care in his ability.

4.png

Role, task and context

What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)

What are the main tasks or activities of these people?

(Note that the roles, tasks or activities of humans can change due to the introduction of new technology)

Which context factors have a major effect on the performance or activities?

During mealtime, Georgina should finish her meal either on her own or with some physical assistance.

Eleana is responsible for preparing the meal and providing any physical assistance to Georgina while she has her meal and also ensuring that Georgina genuinely enjoys the meal and isn't forced into eating her food. 

Sam can occassionaly accompany his mother, Georgina during her mealtime thereby ensuring that she has some company while eating thereby improving her mood during the mundane daily activity.