Step 1: Use Case
Topic | Question | Answer |
Stakeholders | What users/stakeholders are involved in your use case? (if there are many, choose 3 max to focus on) Please add the name, age, gender, and one hobby (i.e. a first step towards the identification of personas). | Family members, caretakers, the PwD (person with dementia) 1) Daughter - Sarah, 55 years, Female, Cycling 2) Caretaker - Joachim, 30 years, Male, Video Games 3) PwD - Bart, 80 years, Male, Painting |
Stakeholders' goal | What do these people want to achieve? | Sarah wants to be able to live her life peacefully and at the same time take care of her father. These responsibilities should not take up all of her time. The caretaker wants to do his job correctly and show empathy. Bart wants to be supported when needed but not constantly watched by a human and wishes to have a healthy level of entertainment. |
Values and motivation | Why do these people want to achieve this?
| The caretaker wants to facilitate his daily job by delegating some of the tasks related to the patient, like the ones related to entertainment and relaxation. The daughter wants her father to live a normal and happy life while she is also able to continue her normal daily life. The PwD wants to maintain their autonomy and sanity, being able to maintain some control and joyThe PwD wants to maintain their autonomy and sanity joy in their life. |
Role, task and context | What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities) What are the main tasks or activities of these people? (Note that the roles, tasks or activities of humans can change due to the introduction of new technology) Which context factors have a major effect on the performance or activities? | The daughter makes sure her father is taken care of and lives a normal life. Every week she visits her father and tries to frequently have a call with her father. The caretaker has to help Bart sustain his daily life, while also taking care of other persons in the caregiving centre. The caretaker is now involved in all the activities in Bart's life, including basic hygiene, entertainment and any other issue or concern Bart might have in his daily life. The caretaker is the first point of contact in any scenario. Bart is the main actor in this scenario. However, he doesn't have too much control over his everyday activities. Therefore, all the other actors have to support him in living a normal life.
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