Changes for page Step 4: Claims

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4	4
5	5	//Measurements//
6	6	)))|(% style="width:258px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:553px" %)(((
7		-- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives with the robot's help.
	7	+- **Memory accuracy**. To evaluate whether the robot can help increase memory accuracy, we can look at the percentage of times that the patient names relatives and their relationships correctly.
8	8
9		-- **Social connection**. The effect will be achieved when the patient has contact with relatives frequently.
	9	+- **Social connection**. To evaluate whether the robot can help promote social connection, we can look at the frequency with which the patient contact relatives and the feeling of social connection.
10	10
11		-- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
	11	+- **(Better) Quality of conversations**. To evaluate whether the robot can improve the quality of conversations, we can invite both patients and relatives to do a survey and determine through observational research.
12	12
13		-- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
	13	+- **Reduce emotional stress**. To evaluate whether the robot can reduce emotional stress, we can invite the patient to do a survey.
14	14
15		-- **Better relative attitude**. The effect will be achieved when relatives are willing to have conversations with the patient.
	15	+- **Better relative attitude**. To evaluate whether the robot can positively improve relatives' overall attitudes, we can invite them to do a survey or examine their willingness to take the initiatives to interact with the patient.
16	16
17		-- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
	17	+- **Lack of privacy.** We can tell the negative effect when the patient and relatives personal information is leaked from the healthcare scenario. But this is the worst case.
18	18
19		-- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently.
	19	+- **Irritation. **The patient's negative emotions might be obvious through the analysis of their words and facial expression.
20	20
21		-- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
	21	+- **Misinformation. **The misinformation can be detected by the number of information corrections that occur in the conversations.
22	22	)))
23	23	|(% style="width:134px" %)(((
24	24	[[image:14.png||height="90" width="90"]]
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27	27	)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)(((
28	28	- **Memory accuracy**. The patient can call relatives' names correctly in 80% of conversations.
29	29
30		-- **Social connection.** The patient contacts relatives three times a week and reviewed daily news every morning.
	30	+- **Social connection.** The patient contacts relatives three times a week and reviews daily news every morning.
31	31
32	32	- **(Better) Quality of conversations**. The patient can mention previous experience and chat happily in 80% of conversations.
33	33
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47	47	[[image:13.png||height="95" width="98"]]
48	48
49	49	//Demonstration of AI-functionality//
50		-)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)
	50	+)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)(((
	51	+- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives with the robot's help.
	52	+
	53	+- **Social connection**. The effect will be achieved when the patient has contact with relatives frequently either on phone or virtually with the robot's help.
	54	+
	55	+- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
	56	+
	57	+- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
	58	+
	59	+- **Better relative attitude**. The effect will be achieved when relatives are willing to interact with and take care of the patient.
	60	+
	61	+- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
	62	+
	63	+- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently.
	64	+
	65	+- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
	66	+)))