Changes for page Step 4: Claims

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4	4
5	5	//Measurements//
6	6	)))|(% style="width:258px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:553px" %)(((
7		-- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives (call their names when seeing them in person) with the robot's help. - Social connection. The effect will be achieved when the patient has contact with relatives three times a week.
	7	+- **Memory accuracy**. To evaluate whether the robot can help increase memory accuracy, we can look at the percentage of times that the patient names relatives and their relationships correctly.
8	8
9		-- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
	9	+- **Social connection**. To evaluate whether the robot can help promote social connection, we can look at the frequency with which the patient contact relatives and the feeling of social connection.
10	10
11		-- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
	11	+- **(Better) Quality of conversations**. To evaluate whether the robot can improve the quality of conversations, we can invite both patients and relatives to do a survey and determine through observational research.
12	12
13		-- **Better relative attitude**. The effect will be achieved when relatives are willing to have conversations with the patient (for example, three times a week).
	13	+- **Reduce emotional stress**. To evaluate whether the robot can reduce emotional stress, we can invite the patient to do a survey.
14	14
15		-- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
	15	+- **Better relative attitude**. To evaluate whether the robot can positively improve relatives' overall attitudes, we can invite them to do a survey or examine their willingness to take the initiatives to interact with the patient.
16	16
17		-- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently (for example, two times a day).
	17	+- **Lack of privacy.** We can tell the negative effect when the patient and relatives personal information is leaked from the healthcare scenario. But this is the worst case.
18	18
19		-- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
	19	+- **Irritation. **The patient's negative emotions might be obvious through the analysis of their words and facial expression.
	20	+
	21	+- **Misinformation. **The misinformation can be detected by the number of information corrections that occur in the conversations.
20	20	)))
21	21	|(% style="width:134px" %)(((
22	22	[[image:14.png||height="90" width="90"]]
23	23
24	24	//Benchmark//
25		-)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)
	27	+)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)(((
	28	+- **Memory accuracy**. The patient can call relatives' names correctly in 80% of conversations.
	29	+
	30	+- **Social connection.** The patient contacts relatives three times a week and reviews daily news every morning.
	31	+
	32	+- **(Better) Quality of conversations**. The patient can mention previous experience and chat happily in 80% of conversations.
	33	+
	34	+- **Reduce emotional stress**. The patient self-reports his/her emotional status positively in the questionnaire.
	35	+
	36	+- **Better relative attitude**. Relatives self-report their positive attitude about chatting with the patient in the questionnaire or in informal chats with doctors. Besides, relatives are willing to contact the patient three times a week.
	37	+
	38	+- **Lack of privacy.** People other than the patient, relatives and the doctor in charge are able to access the information stored in the robot.
	39	+
	40	+- **Irritation. **When the robot reminds the patient of things he/she remembers two times a day, we can assume the patient will irritate. In other cases, the patient self-reports his/her irritation.
	41	+
	42	+- **Misinformation. **The information stored in the robot is not correct.
	43	+)))
26	26	|(% style="width:134px" %)(((
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29	29	[[image:13.png||height="95" width="98"]]
30	30
31	31	//Demonstration of AI-functionality//
32		-)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)
	50	+)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)(((
	51	+- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives with the robot's help.
	52	+
	53	+- **Social connection**. The effect will be achieved when the patient has contact with relatives frequently either on phone or virtually with the robot's help.
	54	+
	55	+- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
	56	+
	57	+- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
	58	+
	59	+- **Better relative attitude**. The effect will be achieved when relatives are willing to interact with and take care of the patient.
	60	+
	61	+- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
	62	+
	63	+- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently.
	64	+
	65	+- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
	66	+)))