Changes for page Step 4: Claims

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5	5	//Measurements//
6	6	)))|(% style="width:258px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:553px" %)(((
7		-- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives (call their names when seeing them in person) with the robot's help. - Social connection. The effect will be achieved when the patient has contact with relatives three times a week.
	7	+- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives with the robot's help.
8	8
	9	+- **Social connection**. The effect will be achieved when the patient has contact with relatives frequently.
	10	+
9	9	- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
10	10
11	11	- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
12	12
13		-- **Better relative attitude**. The effect will be achieved when relatives are willing to have conversations with the patient (for example, three times a week).
	15	+- **Better relative attitude**. The effect will be achieved when relatives are willing to have conversations with the patient.
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15	15	- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
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17		-- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently (for example, two times a day).
	19	+- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently.
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19	19	- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
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24	24	//Benchmark//
25		-)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)
	27	+)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)(((
	28	+- **Memory accuracy**. The patient can call relatives' names correctly in 80% of conversations.
	29	+
	30	+- **Social connection.** The patient contacts relatives three times a week and reviewed daily news every morning.
	31	+
	32	+- **(Better) Quality of conversations**. The patient can mention previous experience and chat happily in 80% of conversations.
	33	+
	34	+- **Reduce emotional stress**. The patient self-reports his/her emotional status positively in the questionnaire.
	35	+
	36	+- **Better relative attitude**. Relatives self-report their positive attitude about chatting with the patient in the questionnaire or in informal chats with doctors. Besides, relatives are willing to contact the patient three times a week.
	37	+
	38	+- **Lack of privacy.** People other than the patient, relatives and the doctor in charge are able to access the information stored in the robot.
	39	+
	40	+- **Irritation. **When the robot reminds the patient of things he/she remembers two times a day, we can assume the patient will irritate. In other cases, the patient self-reports his/her irritation.
	41	+
	42	+- **Misinformation. **The information stored in the robot is not correct.
	43	+)))
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