Changes for page Step 4: Claims

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5	5	//Measurements//
6		-)))|(% style="width:258px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:553px" %)
	6	+)))|(% style="width:258px" %)For each positive and negative effect listed in step 3, describe how you could evaluate (measure) whether they actually occur.|(% style="width:553px" %)(((
	7	+- **Memory accuracy**. To evaluate whether the robot can help increase memory accuracy, we can look at the percentage of times that the patient names relatives and their relationships correctly.
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	9	+- **Social connection**. To evaluate whether the robot can help promote social connection, we can look at the frequency with which the patient contact relatives and the feeling of social connection.
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	11	+- **(Better) Quality of conversations**. To evaluate whether the robot can improve the quality of conversations, we can invite both patients and relatives to do a survey and determine through observational research.
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	13	+- **Reduce emotional stress**. To evaluate whether the robot can reduce emotional stress, we can invite the patient to do a survey.
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	15	+- **Better relative attitude**. To evaluate whether the robot can positively improve relatives' overall attitudes, we can invite them to do a survey or examine their willingness to take the initiatives to interact with the patient.
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	17	+- **Lack of privacy.** We can tell the negative effect when the patient and relatives personal information is leaked from the healthcare scenario. But this is the worst case.
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	19	+- **Irritation. **The patient's negative emotions might be obvious through the analysis of their words and facial expression.
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	21	+- **Misinformation. **The misinformation can be detected by the number of information corrections that occur in the conversations.
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10	10	//Benchmark//
11		-)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)
	27	+)))|(% style="width:258px" %)For each measurement, what are the benchmarks (criteria)? (i.e., what are desired values?)|(% style="width:553px" %)(((
	28	+- **Memory accuracy**. The patient can call relatives' names correctly in 80% of conversations.
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	30	+- **Social connection.** The patient contacts relatives three times a week and reviews daily news every morning.
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	32	+- **(Better) Quality of conversations**. The patient can mention previous experience and chat happily in 80% of conversations.
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	34	+- **Reduce emotional stress**. The patient self-reports his/her emotional status positively in the questionnaire.
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	36	+- **Better relative attitude**. Relatives self-report their positive attitude about chatting with the patient in the questionnaire or in informal chats with doctors. Besides, relatives are willing to contact the patient three times a week.
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	38	+- **Lack of privacy.** People other than the patient, relatives and the doctor in charge are able to access the information stored in the robot.
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	40	+- **Irritation. **When the robot reminds the patient of things he/she remembers two times a day, we can assume the patient will irritate. In other cases, the patient self-reports his/her irritation.
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	42	+- **Misinformation. **The information stored in the robot is not correct.
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17	17	//Demonstration of AI-functionality//
18		-)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)
	50	+)))|(% style="width:258px" %)Can you describe how you could demonstrate that your AI function (s) achieve(s) the effects that you listed in the previous question?|(% style="width:553px" %)(((
	51	+- **Memory accuracy**. The effect will be achieved when the patient is able to accurately recognizes relatives with the robot's help.
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	53	+- **Social connection**. The effect will be achieved when the patient has contact with relatives frequently either on phone or virtually with the robot's help.
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	55	+- **(Better) Quality of conversations**. The effect will be achieved when the patient is able to talk about things mentioned in previous conversations.
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	57	+- **Reduce emotional stress**. The effect will be achieved when the patient expresses his/her stress-free status or is observed by relatives and doctors around.
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	59	+- **Better relative attitude**. The effect will be achieved when relatives are willing to interact with and take care of the patient.
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	61	+- **Lack of privacy.** The effect will be achieved when the information about both the patient and relatives is not securely stored and can easily be accessed by others.
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	63	+- **Irritation. **The effect will be achieved when the robot reminds the patient of things he/she still remembers frequently.
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	65	+- **Misinformation. **The effect will be achieved when the information stored in the robot is incorrect, such as misconceptions about a relative.
	66	+)))