Stakeholders
Definition:
Person or institution having a right, share, claim or interest in a system (or on its possession of characteristics) that meet their needs and expectations. They are either directly or indirectly affected by the design of the system.
Direct Stakeholders:
is directly affected by the application or user of the application/ system
Patient with dementia
Profile:
- Loss of cognitive abilities (poor memory, decreasing attention)
- Change of mood, emotion and behavior (grief, anxiety, anger)
- Decrease of acceptance (sometimes leads to excess disability)
- Values: health, self sufficiency and independence, functional improvement, support memory, improve quality of life
" As a patient with dementia I want assistance in orientation and memory to support independence and self sufficiency in situations where I am alone."
Family members
Profile:
- Worry about their relative
- Fear of progressive memory loss
- Time and/or costs for full-time-care is problematic
- Values: improve quality of life (of relative), support relative, less reasons to worry
" As a relative I want to know at all times that my family member is safe and comfortable to support carelessness in situations where I can't be near the person."
Caretakers
User of the application
Profile:
- stressful working-situation (usually don't have much time for each patient)
- Have medical background to care for patients health
- Daily contact with patient
- Improve quality of patients life
- Try to achieve a self-determined life of the patient
- Values: (stress) relief/ discharge of permanent responsibility, support independent life of patient, health of patient
" As a caretaker I need someone to prevent patients from leaving their home to support relief in my responsibility at work."
Indirect Stakeholders:
Society/ Pedestrians
Profile:
- People who are (negatively) affected by the person wandering around
- can be in danger because of the person with dementia (e.g. in traffic)
- don't have the background information, that this person has dementia to support the patient
" As a pedestrian on the street I need indication of the disease and tips for appropriate behavior to support the patient on a safe way home in situations outside the house."