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Wiki source code of Inclusive Design

Version 4.6 by Clara Stiller on 2022/03/30 11:39
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Clara Stiller 4.3 1 Main Goal of inclusive design: make system accessible and usable to as many people as (reasonably) possible
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3 How to achieve this:
4 * consider disabilities already in your design process
5 * optimize the system for the specific user with specific needs
6 * for evaluation broaden the participant group: diverse, great variety
Clara Stiller 4.4 7 What to avoid:
8 * make assumptions about your users (using stereotyping, patronising attitudes and/or language, stigmatizing and incorrect terminology)
9 instead: ask people how they like to be referred to
10 * design and test with "healthy users" (only university students)
11 instead: involve people from target group eg. by doing a focus group/ mutual learning or design workshops, involve them from earliest stages
12 consider effort, that is time consuming and the specialised knowledge that the design requires.
Clara Stiller 4.3 13
Clara Stiller 4.4 14 Different kind of disability grouped by their frequency in occurrence:
Clara Stiller 4.3 15 1. Permanent: Cognitive disability
16 1. Temporary: Learning, drugs, distress
17 1. Situational: Interruption, distraction
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Clara Stiller 4.4 19 disabilities grouped by their cause:
20 1. perceptual
21 blind, deaf, partially sighted --> use close captioning, support for screenreaders
22 1. motor
23 limited or no use of limb(s), use of mobility assistance --> provide physical accessibility (eg. no stairs)
24 1. cognitive
25 dementia, down syndrome, autism, neurodiversity --> communication needs and preferences
26 1. social and economic factors
27 money, culture, environment --> affordable design, fit in life and environment
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Clara Stiller 4.3 30 Accessibility
31 * is related to usability
32 * all users should have equivalent experience
33 * inclusive design also beneficial to all users
34 * universal design
Clara Stiller 4.4 35
Clara Stiller 4.3 36 Different kind of access:
37 1. direct
38 system is accessible without assistance
39 1. indirect
40 system is accessible with an EXISTING assistive technology (e.f. screen readers)
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Xin Wan 3.1 42 Inclusive design addresses:
Xin Wan 4.1 43 * Social aspects (e.g., manners)
44 * Cognitive processes (e.g., memory)
45 * Affective processes (e.g., trust)
46 * Perceptual/ motor skills (e.g., tremor)
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Clara Stiller 4.5 48 **Examples:**
Xin Wan 4.1 49
Clara Stiller 4.4 50 VESSEL support
Clara Stiller 4.5 51 * disability/ problem:
52 ** Low-Literates, that have problems in reading media and instructions, filling out forms, financial management, ...
53 ** leads to shame in isolation of that person
54 ** stagnating general development
Xin Wan 4.1 55
Clara Stiller 4.6 56 * solution:
57 ** personal learning environment to exercise practical situations
58 ** Embodied Conversational Agent (ECA) that guides the learning process to improve learner's self-efficacy
59 ** practice general situations (e.g. Citizen's office) and useful tasks (e.g. filling out forms)
60 ** comprehensive learning support: combination of social, cognitive and effective support supports improvement of self-efficacy
61 ECA tries to motivate and encourage the user to do the tasks
62 Is understanding, when the user has difficulties
63 complements
Clara Stiller 4.4 64 Exoskeleton design
Xin Wan 4.1 65