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Haoran Wang 32.1 1 = Ideal Evaluation (actual research) =
Mathieu Jung-Muller 31.1 2
Mathieu Jung-Muller 29.1 3 == Problem statement and research questions ==
4
Haoran Wang 8.1 5 This project uses a Social Cognitive Engineering (SCE) approach to guide the design and research process. The SCE method provides a systematic approach to our study of robots for PwDs. The main goal of our application is to improve the well-being of the person with dementia (PwD) and of those living with them.
Pietro Piccini 6.1 6
Haoran Wang 8.1 7 For the prototype that we have designed now, these are some research questions that we want to address.
8
Mathieu Jung-Muller 29.1 9 1. Are the different stakeholders able to use our prototype smoothly?
Haoran Wang 36.1 10 1. Does the prototype allow the PwD greater autonomy in their day-to-day life?
Mathieu Jung-Muller 29.1 11 1. Does the prototype improve the emotional state of the PwD and their relatives?
Mathieu Jung-Muller 28.1 12
Mathieu Jung-Muller 29.1 13 == Method ==
Bart Vastenhouw 1.1 14
Haoran Wang 36.1 15 As people with dementia have very specific situations (and because our prototype is built to deal with that aspect of customizability), we do not go for an identical experiment for all of them. Instead, the global setup is very similar, although Pepper is customized for the needs of every patient. Our evaluation can therefore be assimilated (with some reserve) to a within-subject evaluation. We also do pre-test and post-test.
Mathieu Jung-Muller 29.1 16 Our main evaluation method is summative evaluation: we are trying to determine whether the robot has an impact and improves the frequency of "yes" in our yes-no driving questions.
Bart Vastenhouw 1.1 17
Manolo Xin 2.1 18 == Participants ==
Bart Vastenhouw 1.1 19
Haoran Wang 36.1 20 The study will be conducted on approximately twenty people in the early stages of dementia. To avoid too much gender imbalance, there will be at least five men and five women. For the same reason, we hope to find at least five people around 50 or younger, although we expect most participants to be over 70 years old.
Mathieu Jung-Muller 37.2 21 The participants will be selected based on a pool of PwD who live at home and need regular visits from an HCP. Only the volunteers will be kept for the experiment. The participants must have no experience of a Pepper robot helping with dementia.
22 As our experiment involves the PwD in their home environment, relatives and healthcare professionals (HCP) will also be involved in the process: although not being the targets of the experiment, they will contribute to obtaining the measurements and results.
Bart Vastenhouw 1.1 23
Manolo Xin 2.1 24 == Experimental design ==
Bart Vastenhouw 1.1 25
Haoran Wang 36.1 26 Since dementia is unique to every person, it is very hard to conduct a global experiment with the same conditions for all participants. Every one of them may have different issues in their day-to-day life, while also not having the same living conditions (alone, living with husband, family, etc), this would require a different treatment. Furthermore, we want to record whether our prototype leads to an improvement in life quality. This can not be done through a short experiment, because the reliability of such an experiment would be very low.
Mathieu Jung-Muller 29.1 27 This means we need to record the patient at home and measure over an extended period of time if their well-being and autonomy globally improved.
28
Manolo Xin 2.1 29 == Tasks ==
Bart Vastenhouw 1.1 30
Haoran Wang 36.1 31 The PwD will live their daily life, without Pepper in the beginning, then accompanied by Pepper, as if they were not under any experiment. The fact that they actually are will obviously affect their behavior. Yet, we hope that not being recorded and being under a non-invasive experiment will help them not to stress out and may make them live their life as normally as possible.
Mathieu Jung-Muller 37.2 32 The tasks performed during the evaluation by Pepper, by the PwD, and by Pepper and the PwD together, will be decided in consultation with the HCP (and potentially the relatives) based on the needs of each patient.
Bart Vastenhouw 1.1 33
Manolo Xin 2.1 34 == Measures ==
Bart Vastenhouw 1.1 35
Haoran Wang 36.1 36 We are planning to make behavioral and emotional measurements.
Mathieu Jung-Muller 37.2 37 Behavioral measurements are the actions that the PwD is going to perform during the week, so it can be considered as subjective quantitative data. This will involve the relatives, the HCP, and the PwD themselves to quantify whether the use of Pepper did actually result in an increase in autonomy for the PwD.
38 Emotional measurements are more related to the state of mind, change of expression, and mood, so they can be considered as qualitative data. This can be measured by frequent talks with the PwD, either by the relatives or the HCP.
39 Measures will be done by oral discussions with the PwD, HCP, and relatives.
Mathieu Jung-Muller 29.1 40
Manolo Xin 2.1 41 == Procedure ==
Bart Vastenhouw 1.1 42
Mathieu Jung-Muller 29.1 43 The whole experiment process is 4 weeks long, although only weeks 1 and 4 are technically part of the experiment itself.
Mathieu Jung-Muller 37.2 44 During week 1, the PwD, the HCP, and the relatives will be asked to pay increased attention. Behavioral and emotional data will be collected. This is a regular week for the PwD, i.e., in the usual situation, except that there is more attention dedicated to them.
45 During weeks 2 and 3, the PwD, the HCP, and the relatives will be introduced to Pepper, with the goal of getting used to it.
Haoran Wang 36.1 46 During week 4, which is the actual week of the experiment, attention will be spent trying to mirror week 1 as closely as possible. Behavioral and emotional data will be collected again.
Haoran Wang 20.1 47
Mathieu Jung-Muller 29.1 48 == Material ==
Haoran Wang 20.1 49
Haoran Wang 23.1 50 1. Consent form. To protect the privacy of participants and ensure the evaluation process goes smoothly, we will ask participants to sign a consent form, indicating they are willing to take part in the evaluation and the data gathered from the experiment will be analyzed by researchers.
Mathieu Jung-Muller 37.2 51 1. Pepper robot. Our robot is programmed using Choregraphe. The robot will have the same behavior for every participant. However, the input data will be entered by the HCP(and potentially the relatives).
Bart Vastenhouw 1.1 52
Mathieu Jung-Muller 29.1 53 == Results ==
Bart Vastenhouw 1.1 54
Mathieu Jung-Muller 29.1 55 Since each PwD has its own state of dementia and personal issues, it is very difficult to get uniform results, especially since they are collected orally.
Haoran Wang 36.1 56 Getting very nice, fully robust, and reliable results is merely a hope and a dream.
Mathieu Jung-Muller 29.1 57 However, we can try to consider the main trends that we are interested in.
Haoran Wang 36.1 58 Thus, the results will be mainly focused on:
Mathieu Jung-Muller 29.1 59 - How much autonomy did the PwD gain?
Mathieu Jung-Muller 37.2 60 → what did the HCP, relatives, and PwD report
Mathieu Jung-Muller 29.1 61 → how many tasks did they perform that they didn't do previously
62 → did the relatives feel they had more time for themselves
63 - Did their emotional state improve?
64 → feelings from the PwD themselves
Mathieu Jung-Muller 37.2 65 → reports from relatives and HCP
Mathieu Jung-Muller 29.1 66 These results will most likely never be yes-no results, but more like clues or hints that show whether some things worked on not, which will be the point of our discussion.
Bart Vastenhouw 1.1 67
Mathieu Jung-Muller 29.1 68 == Discussion ==
Bart Vastenhouw 1.1 69
Mathieu Jung-Muller 29.1 70 * Reliability: Yes. One could replicate the same experiment with other patients.
Mathieu Jung-Muller 94.1 71 * Validity: TBD. (This this ideal evaluation has not been conducted, we cannot really estimate this.)
72 * Biases: TBD.(This this ideal evaluation has not been conducted, we cannot really estimate this.)
Haoran Wang 36.1 73 * Scope: No. It would be very difficult to generalize the results since each prototype is built for a special patient. However, if the results conclude that the customized prototypes did improve the well-being of the people, then similar efforts to customize Pepper for more patients should produce similar effects.
Mathieu Jung-Muller 29.1 74 * Ecological validity: Yes. Since we compare "without Pepper" (BEFORE) and "with Pepper" (AFTER) in a similar environment (i.e., for everything but Pepper), the results are not dependent on the environment.
Bart Vastenhouw 1.1 75
Mathieu Jung-Muller 29.1 76 == Conclusions ==
Mathieu Jung-Muller 31.1 77
Mathieu Jung-Muller 95.1 78 (Since this ideal evaluation has not been conducted, we do not have conclusions to be drawn.)
Mathieu Jung-Muller 31.1 79
Mathieu Jung-Muller 96.1 80
81
Haoran Wang 33.1 82 = Feasible evaluation (students) =
Mathieu Jung-Muller 31.1 83
84 == Problem statement and research questions ==
85
Mathieu Jung-Muller 94.1 86 For the prototype that we have designed now, and for a smaller scope evaluation, the research questions are smaller-scope versions of our main research questions for the previous part.
87 We also cannot test all our claims during only a short evaluation session with students.
Mathieu Jung-Muller 31.1 88
Mathieu Jung-Muller 94.1 89 1. Are the participants able to use our prototype smoothly?
90 1. Does the prototype improve the autonomy of the patient on a specific activity?
91 1. Does the prototype improve the emotional state of the participant after completing a specific activity?
Mathieu Jung-Muller 31.1 92
Haoran Wang 43.1 93 Based on these questions and our evaluation setting, we can evaluate some of our claims from our Claim page.
94
Mathieu Jung-Muller 46.1 95 1. CL01: The PwD becomes aware of Pepper's presence.
96 During the experiment, we can observe if this happens.
97 1. CL02: The PwD feels understood.
98 In the questionnaire, there are questions related to this.
99 1. CL03: The PwD performs an activity step.
100 We can verify this claim based on how far the participant went in the activity.
101 1. CL08: The PwD feels accomplished.
102 After the activity is done, there are two specific questions related to accomplishment.
103 1. CL10: The PwD feels reassured.
104 We can evaluate this from observing the participants, and from the affect questionnaire.
105 1. CL11: The PwD feels content.
106 There is a question related to this in the questionnaire.
Haoran Wang 43.1 107
Mathieu Jung-Muller 31.1 108 == Method ==
109
Mathieu Jung-Muller 94.1 110 In order to collect qualitative data, we prepared two questionnaires to give to the participants: the affect assessment questionnaire and the system assessment questionnaire. All questionnaire questions are expressed in the form of statements and the participant can express one out of seven levels of agreement/disagreement from strongly disagree to strongly agree. The only exception is the additional remarks field at the end of the system assessment questionnaire, where the participants can freely put any comment/remark/feedback they have on the experiment.
Mathieu Jung-Muller 31.1 111
Mathieu Jung-Muller 42.1 112 **Affect assessment**
Pietro Piccini 38.1 113
Mathieu Jung-Muller 94.1 114 The affect assessment questionnaire asks the participant to describe their mood. The questionnaire is given two times: once before the experiments and once right after. The purpose of this questionnaire is to compare the mood experienced by the participant before the interaction with Pepper and after. The idea is to assess the effect of the activity. The questionnaire has six questions each designed to measure the level of a certain feeling experienced at the moment of filling the questionnaire. The six feelings we take into consideration are evaluated from the following statements:
Pietro Piccini 38.1 115
Mathieu Jung-Muller 94.1 116 1. I feel sad.
117 1. I feel content.
118 1. I feel calm.
119 1. I feel tired.
120 1. I feel nervous.
121 1. I feel caring.
Pietro Piccini 39.1 122
Mathieu Jung-Muller 42.1 123 **System assessment**
Pietro Piccini 39.1 124
Mathieu Jung-Muller 42.1 125 The system assessment questionnaire is given after the interaction with Pepper and its purpose is to assess the participant's experience with Pepper in more detail. The questionnaire has fourteen questions which are designed to answer research questions as described below:
Pietro Piccini 39.1 126
Pietro Piccini 40.1 127 1. I like gardening
Mathieu Jung-Muller 94.1 128 1. I would have known how to do the whole task without Pepper.
Pietro Piccini 40.1 129 1. I think Pepper made the task easier for me.
130 1. Pepper was easy to understand.
131 1. I enjoyed the task more than if I had had to do it alone.
132 1. I am pleased that Pepper reminded me to do the activity.
133 1. I feel like completing the task was a good accomplishment.
134 1. I feel like I accomplished it myself.
135 1. I felt in control of what I had to do.
136 1. I felt annoyed by Pepper.
137 1. I felt frustrated by the task.
138 1. I felt pressured by Pepper.
139 1. Pepper cared about helping me.
140 1. I would trust Pepper with more important activities.
Pietro Piccini 39.1 141
142 Research questions:
143
Mathieu Jung-Muller 94.1 144 1. To what extent did Pepper improve the task's experience? [Questions: 3,4,5,10,11,12]
Pietro Piccini 41.1 145 1. To what extent did Pepper improve the participant's autonomy and perception of control? [Questions: 6, 8, 9]
Pietro Piccini 40.1 146 1. To what extent did Pepper improve the participant's sense of accomplishment? [Questions: 7]
Pietro Piccini 41.1 147 1. Did the participant perceive Pepper as a social agent? [Questions: 13, 14]
Pietro Piccini 40.1 148 1. How was Pepper's ability to guide the participant through the task? [Questions: 4]
Pietro Piccini 39.1 149
Pietro Piccini 40.1 150 Question 1 is used to take into consideration the expected baseline enjoyment of the task for each participant.
151
Mathieu Jung-Muller 31.1 152 == Participants ==
153
Mathieu Jung-Muller 94.1 154 In our situation, our participants are 24 students from TUD. Most of them come from Computer Science and/or from the SCE class. One third of them are female and two thirds male, so gender balance is decent.
155 Roleplaying PwDs may be difficult for students, especially for those who have not followed the course. For this reason, and in order not to introduce an extra bias "knows about dementia"/"does not know about dementia", we decided to ask the students to just act as students.
Mathieu Jung-Muller 31.1 156
157 == Experimental design ==
Mathieu Jung-Muller 37.1 158
Mathieu Jung-Muller 94.1 159 Since our evaluating process is relatively short, we use within-subject, which means each participant goes through all conditions. In this way, our experiment tends to have more statistical power and less variability.
Mathieu Jung-Muller 31.1 160
161 == Tasks ==
162
Mathieu Jung-Muller 94.1 163 All participants will go through our designed testing process, which combines a calendar event reminder and an activity breakdown.
164 Pepper will propose the activity to the participant, then go step by step with them through the activity.
Mathieu Jung-Muller 31.1 165
166 == Measures ==
167
Mathieu Jung-Muller 94.1 168 We measure the mood of the participants through the affect assessment questionnaires. We also measure some aspects of the interaction between Pepper and the participant through the system assessment questionnaire. Both are qualitative data, as the participant gives an answer ranging from strongly disagree to strongly agree.
Mathieu Jung-Muller 31.1 169
170 == Procedure ==
171
Mathieu Jung-Muller 94.1 172 Before the experiment, we explain to the participants the purpose of our evaluation (context of SCE class, our prototype).
173 We tell them that we will gather data in the questionnaires, that the data are fully anonymized and will only be used for our result analysis in this course.
174 We also briefly explain to them how Pepper works, especially that she only listens when the eyes are blue.
175 After the explanation, the participant can fill the consent form and the first affect questionnaire.
176 Then, the experiment starts. The experiment is conducted in autonomy between the participant and Pepper. We only intervene if asked by the participant or if something is going wrong with the experiment.
177 After the activity is finished by the participant, they fill the second affect questionnaire and the system assessment questionnaire.
178 After this is done, we thank them for their participation and the evaluation session is over.
Mathieu Jung-Muller 31.1 179
180 == Material ==
181
Mathieu Jung-Muller 94.1 182 1. Consent form. To protect the privacy of participants and ensure the evaluation process goes smoothly, we will ask participants to sign a consent form, indicating they are willing to take part in the evaluation and the data gathered from the experiment will be analyzed by researchers. The consent form is accessed online via a QR code.
183 1. Questionnaires. There are three questionnaires to answer (mood 1, mood 2, system). They are also accessed online via a QR code.
Mathieu Jung-Muller 37.2 184 1. Pepper robot. Our robot is programmed using Choregraphe. The robot will have the same behaviour for every participant. However, the input data will be entered by the HCP (and potentially the relatives).
Mathieu Jung-Muller 94.1 185 1. Gardening stuff. In order to conduct the activity, we bought and brought basic stuff required for gardening (soil, pot, seeds, etc).
Mathieu Jung-Muller 31.1 186
187 == Results ==
188
Sneha Lodha 113.2 189 The following sections contains the results gather from the affect and system assessment. Apart from the printed version being included below, the results are also included as interactive graphs. To get a better version with more information (data point information on mouse hovering for instance), simply click the provided link for each graph.
Pietro Piccini 67.1 190
Mathieu Jung-Muller 98.1 191 === Affect assessment ===
192
Mathieu Jung-Muller 100.1 193 [[Affect assessment, interactive version>>https://pietro99.github.io/SCE/graphs/mood_questionnaire.html]]
Pietro Piccini 67.1 194 [[image:mood.svg]]
Sneha Lodha 113.2 195 Figure 1: Graphical results of affect assessment before and after conducting the evaluation activity with Pepper.
Sneha Lodha 114.1 196
Mathieu Jung-Muller 105.1 197 {{html}}
198 <!DOCTYPE html>
Pietro Piccini 91.1 199 <html>
200 <head>
201 <style>
202 table {
203 font-family: arial, sans-serif;
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214 tr:nth-child(even) {
215 background-color: #dddddd;
216 }
217 </style>
218 </head>
219 <body>
220
Sneha Lodha 114.3 221 <h6><i>H0</i>: The mood distribution before and after the interaction with Pepper is the same.</h6>
Pietro Piccini 91.1 222
223 <table>
224 <tr>
Sneha Lodha 114.5 225 <th><i>Wilcoxon Signed-Rank results</i></th>
Pietro Piccini 91.1 226 <th>I feel caring </th>
227 <th>I feel content </th>
228 <th>I feel calm </th>
229 <th>I feel tired </th>
230 <th>I feel sad </th>
231 <th>I feel nervous </th>
232 </tr>
233 <tr>
234 <th>p-value</th>
235 <td>0.512</td>
236 <td>0.0336 </td>
237 <td>0.674</td>
238 <td>0.00156</td>
239 <td>0.372</td>
240 <td>0.371</td>
241 </tr>
242 <tr>
243 <th>statistics</th>
244 <td>42.5</td>
245 <td>12.5</td>
246 <td>46</td>
247 <td>8</td>
248 <td>33</td>
249 <td>24</td>
250 </tr>
251
252 </table>
253
254 </body>
Mathieu Jung-Muller 105.1 255 </html>
256 {{/html}}
Sneha Lodha 114.1 257
Sneha Lodha 113.2 258 Table 1: Results of wilcoxon statistical test on affect assessment
Pietro Piccini 91.1 259
Sneha Lodha 113.2 260 We analyzed the participants' moods before and after the interaction with Pepper in order to be able to observe positive and negative changes that are caused by the interaction with Pepper. The hypothesis H0 is that Pepper does not have any effect, which would mean that the questionnaires 1 and 2 should give the exact same values for each of the six feelings. However, the graphs and table below show that there is a slight increase regarding positive feelings, and a slight decrease as well regarding negative feelings. The Wilcoxon Signed-rank demonstrated that the only statistically significant change happened for contentness and tiredness based on a p-value threshold of 0.05.
Pietro Piccini 93.1 261
Sneha Lodha 113.2 262 There however exists an important source of bias in the above mentioned result. The main one that we isolated is that the activity of gardening itself could lead to the mood improvement. For this reason, we made subgroups based on whether the participants liked gardening or not.
263
Pietro Piccini 92.1 264 {{html}}
265 <!DOCTYPE html>
266 <html>
267 <head>
268 <style>
269 table {
270 font-family: arial, sans-serif;
271 border-collapse: collapse;
272 width: 100%;
273 }
Pietro Piccini 91.1 274
Pietro Piccini 92.1 275 td, th {
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Pietro Piccini 91.1 280
Pietro Piccini 92.1 281 tr:nth-child(even) {
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285 </head>
286 <body>
287
Sneha Lodha 114.5 288 <h6><i>H0</i>: The mood distribution after the interaction with Pepper for people who like gardening and people who do not like gardening is the same.</h6>
Pietro Piccini 92.1 289
290 <table>
291 <tr>
Sneha Lodha 114.5 292 <th><i>Wilcoxon Rank-Sum results</i> </th>
Pietro Piccini 92.1 293 <th>I feel caring </th>
294 <th>I feel content </th>
295 <th>I feel calm </th>
296 <th>I feel tired </th>
297 <th>I feel sad </th>
298 <th>I feel nervous </th>
299 </tr>
300 <tr>
301 <th>p-value</th>
302 <td>0.907</td>
303 <td>0.0883 </td>
304 <td>0.786</td>
305 <td>0.510</td>
306 <td>0.969</td>
307 <td>0.461</td>
308 </tr>
309 <tr>
310 <th>statistics</th>
311 <td>0.116</td>
312 <td>1.704</td>
313 <td>0.271</td>
314 <td>-0.658</td>
315 <td>-0.0387</td>
316 <td>-0.735</td>
317 </tr>
318
319 </table>
320
321 </body>
322 </html>
323 {{/html}}
324
Sneha Lodha 114.5 325 Table 2: Results of Wilcoxon Rank-Sum statistical test on affect assessment for people who like vs. dislike gardening
Pietro Piccini 67.1 326
Sneha Lodha 114.5 327
Sneha Lodha 113.2 328 In order to analyze the difference in the mood change between people who liked the activity of gardening and people who did not, we divided the assessments into two groups and performed a Wilcoxon Rank-Sum test. The results show that only the contentness mood shows a statistically significant difference between the two groups. Hence, we did not notice any relevant pattern indicating a significant difference between "like gardening" and "dislike gardening" groups. It seems to be that this is not the cause of the mood improvement.
Mathieu Jung-Muller 98.1 329
Sneha Lodha 113.2 330 This confirms that PwDs can potentially benefit from a boost of energy from interacting with Pepper and, if the activity is enjoyable, a general improvement in contentness as well.
331
332
Sneha Lodha 114.7 333 === System Assessment ===
Sneha Lodha 114.9 334
Sneha Lodha 114.7 335 **Task Guidance Assessment**
336 [[System assessment, task guidance questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_1.html]]
337 The results of the system questionnaire will be divided into four different group with similar questions in each group. This is done to improve the readability of the results and provide a more indepth analysis of various aspects of the system setup.
Mathieu Jung-Muller 98.1 338
Pietro Piccini 67.1 339 [[image:group1.svg]]
Sneha Lodha 114.7 340 Figure 2: Graphical representation of results for task guidance subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
Mathieu Jung-Muller 105.1 341
Sneha Lodha 114.7 342
343 The first group, namely task guidance assessment, contains questions aimed at measuring how easy and pleasant was the activity when being guided by Pepper. The responses for this group are around the slightly agree line, a bit higher for the "Pepper was easy to understand" statement and a bit lower for the "I enjoyed the task more than if I had had to do it alone".
344
Mathieu Jung-Muller 105.1 345 {{html}}
346 <!DOCTYPE html>
Pietro Piccini 93.1 347 <html>
348 <head>
349 <style>
350 table {
351 font-family: arial, sans-serif;
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Mathieu Jung-Muller 98.1 369 <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
Pietro Piccini 93.1 370
371 <table>
372 <tr>
Sneha Lodha 114.7 373 <th><i>Wilcoxon Rank-Sum results</i></th>
Pietro Piccini 93.1 374 <th>I would have known how to do the whole task without Pepper.</th>
375 <th>I think Pepper made the task easier for me.</th>
376 <th>I enjoyed the task more than if I had had to do it alone.</th>
377 <th>Pepper was easy to understand.</th>
378 <th>I am pleased that Pepper reminded me to do the activity.</th>
379 </tr>
380 <tr>
381 <th>p-value</th>
382 <td>0.759</td>
383 <td>0.462</td>
384 <td>0.668</td>
385 <td>0.830</td>
386 <td>0.927</td>
387 </tr>
388 <tr>
389 <th>statistics</th>
390 <td>-0.306</td>
391 <td>-0.734</td>
392 <td>-0.428</td>
393 <td>-0.214</td>
394 <td>-0.0918</td>
395 </tr>
396
397 </table>
398
399 </body>
Mathieu Jung-Muller 105.1 400 </html>
401 {{/html}}
Sneha Lodha 114.8 402
Sneha Lodha 114.7 403 Table 3: Results of Wilcoxon Rank-Sum statistical test on task guidance subset of system assessment for people who like vs. dislike gardening
Pietro Piccini 93.1 404
405
Sneha Lodha 114.9 406 **Accomplishment and Autonomy Assessment**
407 [[System assessment, accomplishment and autonomy subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_2.html]]
Pietro Piccini 67.1 408 [[image:group2.svg]]
Sneha Lodha 114.9 409 Figure 3: Graphical representation of results for accomplishment and autonomy subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
Mathieu Jung-Muller 105.1 410
Sneha Lodha 114.9 411 The second group, namely the accomplishment and autonomy subset has questions concerning the sense of control and accomplishment felt during the task by the participants. The participants on average responded between slightly agree and agree that completing the task was a good accomplishment and that they felt in control while doing it and a bit lower for the statement "I feel like I have accomplished it myself" suggestingthat it is possible for the participants to feel like Pepper is responsible, at least partially, for the accomplishment of the task.
412
Mathieu Jung-Muller 105.1 413 {{html}}
414 <!DOCTYPE html>
Pietro Piccini 93.1 415 <html>
416 <head>
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418 table {
419 font-family: arial, sans-serif;
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436
Mathieu Jung-Muller 98.1 437 <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
Pietro Piccini 93.1 438
439 <table>
440 <tr>
Sneha Lodha 114.9 441 <th><i>Wilcoxon Rank-Sum results </i></th>
Pietro Piccini 93.1 442 <th>I feel like completing the task was a good accomplishment.</th>
443 <th>I feel like I accomplished it myself.</th>
444 <th>I felt in control of what I had to do.</th>
445 </tr>
446 <tr>
447 <th>p-value</th>
448 <td>0.0982</td>
449 <td>0.220</td>
450 <td>0.581</td>
451 </tr>
452 <tr>
453 <th>statistics</th>
454 <td>-1.653</td>
455 <td>-1.224</td>
456 <td>0.551</td>
457 </tr>
458
459 </table>
460
461 </body>
Mathieu Jung-Muller 105.1 462 </html>
463 {{/html}}
Pietro Piccini 93.1 464
Sneha Lodha 114.9 465 Table 4: Results of Wilcoxon Rank-Sum statistical test on accomplishment and autonomy subset of system assessment for people who like vs. dislike gardening
Mathieu Jung-Muller 98.1 466
Mathieu Jung-Muller 101.1 467
Sneha Lodha 114.9 468 The sense of accomplishment is slightly higher for people who like gardening that for those who do not. It is globally around slightly agree. An interesting fact to notice is that participants who do not like gardening felt more in control of what they had to do.
469
470
Sneha Lodha 114.10 471 **Negative Experiences Assessment**
472 [[System assessment, negative experiences subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_3.html]]
Pietro Piccini 67.1 473 [[image:group3.svg]]
Sneha Lodha 114.10 474 Figure 4: Graphical representation of results for negative experiences subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
Mathieu Jung-Muller 104.1 475
Sneha Lodha 114.10 476 The third group, namely negative experiences subset is used to group together questions that measure negative feeling experiences with Pepper. The results show that the participants on average answered between slightly disagree and disagreed. This suggests that Pepper was not frustrating for most people but only for a small fraction of the participants.
477
Mathieu Jung-Muller 104.1 478 {{html}}
479 <!DOCTYPE html>
Pietro Piccini 93.1 480 <html>
481 <head>
482 <style>
483 table {
484 font-family: arial, sans-serif;
485 border-collapse: collapse;
486 width: 100%;
487 }
488
489 td, th {
490 border: 1px solid #dddddd;
491 text-align: left;
492 padding: 8px;
493 }
494
495 tr:nth-child(even) {
496 background-color: #dddddd;
497 }
498 </style>
499 </head>
500 <body>
501
Mathieu Jung-Muller 98.1 502 <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
Pietro Piccini 93.1 503
504 <table>
505 <tr>
Sneha Lodha 114.10 506 <th><i> Wilcoxon Rank-Sum results </i></th>
Pietro Piccini 93.1 507 <th>I felt annoyed by Pepper.</th>
508 <th>I felt frustrated by the task.</th>
509 <th>I felt pressured by Pepper.</th>
510 </tr>
511 <tr>
512 <th>p-value</th>
513 <td>0.951</td>
514 <td>0.358</td>
515 <td>0.926</td>
516 </tr>
517 <tr>
518 <th>statistics</th>
519 <td>0.0612</td>
520 <td>0.918</td>
521 <td>-0.0918</td>
522 </tr>
523
524 </table>
525
526 </body>
Mathieu Jung-Muller 104.1 527 </html>
528 {{/html}}
Pietro Piccini 93.1 529
Sneha Lodha 114.10 530 Table 5: Results of Wilcoxon Rank-Sum statistical test on negative experiences subset of system assessment for people who like vs. dislike gardening
531
532
Mathieu Jung-Muller 98.1 533 The participants globally disagree that the presence of Pepper annoyed, frustrated or pressured them. Those who like gardening actually had a bit more negative feelings regarding the presence of Pepper than those who dislike gardening.
534
Mathieu Jung-Muller 101.1 535
Sneha Lodha 114.11 536 **Social Assessment**
537 [[System assessment, social subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_4.html]]
Pietro Piccini 67.1 538 [[image:group4.svg]]
Sneha Lodha 114.11 539 Figure 5: Graphical representation of results for social subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
Mathieu Jung-Muller 105.1 540
Sneha Lodha 114.11 541 The fourth and final group addresses a social subset and is utilized for assessing Pepper's social presence and trustworthiness as felt by the participants. The two statements used are "Pepper cared about helping me" and "I would trust Pepper with more important activities". The responses were on average slightly above the neutral level.
542
Mathieu Jung-Muller 105.1 543 {{html}}
544 <!DOCTYPE html>
Pietro Piccini 93.1 545 <html>
546 <head>
547 <style>
548 table {
549 font-family: arial, sans-serif;
550 border-collapse: collapse;
551 width: 100%;
552 }
553
554 td, th {
555 border: 1px solid #dddddd;
556 text-align: left;
557 padding: 8px;
558 }
559
560 tr:nth-child(even) {
561 background-color: #dddddd;
562 }
563 </style>
564 </head>
565 <body>
566
Mathieu Jung-Muller 98.1 567 <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
Pietro Piccini 93.1 568
569 <table>
570 <tr>
Sneha Lodha 114.11 571 <th><i>Wilcoxon Rank-Sum results</i></th>
Pietro Piccini 93.1 572 <th>Pepper cared about helping me.</th>
573 <th>I would trust Pepper with more important activities.</th>
574 </tr>
575 <tr>
576 <th>p-value</th>
577 <td>0.854</td>
578 <td>0.0297</td>
579 </tr>
580 <tr>
581 <th>statistics</th>
582 <td>0.183</td>
583 <td>-2.173</td>
584 </tr>
585
586 </table>
587
588 </body>
Mathieu Jung-Muller 105.1 589 </html>
590 {{/html}}
Pietro Piccini 93.1 591
Sneha Lodha 114.11 592 Table 5: Results of Wilcoxon Rank-Sum statistical test on social subset of system assessment for people who like vs. dislike gardening
593
Mathieu Jung-Muller 98.1 594 This graph shows that the trust in Pepper was highly dependent on whether the participants enjoyed the activity or not.
Pietro Piccini 93.1 595
Mathieu Jung-Muller 31.1 596 == Discussion ==
597
Mathieu Jung-Muller 113.1 598 * Reliability: The evaluation is reliable. One could replicate the same experiment with other patients.
599 * Validity: This evaluation is not really valid. Our feasible evaluation does not have the corresponding target group, and is of a much smaller scope compared to our ideal evaluation. We cannot test all our claims.
600 * Biases: The evaluation has large biases. This is discussed more in detail in the limitations where the different bias factors are explained.
601 * Scope: The evaluation can be generalized to a larger scope, although with a lot of care, since the evaluation is not fully valid.
602 * Ecological validity: The evaluation is partially valid in terms of influence from the environment. The affect assessment questionnaire is the same before the activity and after, with the same environment, so the environment is technically not involved in this. However, the system assessment questionnaire does rely on some elements from the environment.
Mathieu Jung-Muller 31.1 603
Mathieu Jung-Muller 113.1 604 **Affect assessment questionnaire**
Pietro Piccini 106.1 605
Pietro Piccini 110.1 606 We analyzed the participants' moods before and after the interaction with Pepper in order to be able to observe positive and negative changes that are caused by the interaction with Pepper. the results showed that, in general, there is a slight increase in positive moods and a slight decrease in negative moods. The Wilcoxon Signed-rank demonstrated that the only statistically significant change happened for contentness and tiredness based on a p-value threshold of 0.05.
607
Pietro Piccini 107.1 608 It is often the case that PwDs have to perform tasks that are not enjoyable for them such as taking medicines or performing routine activities. In order to analyze the difference in the mood change between people who liked the activity and people who didn't we divided into two groups and performed a Wilcoxon Rank-Sum test. The results show that only the contentness mood shows a statistically significant difference between the two groups.
609 This confirms that PwDs can potentially benefit from a boost of energy from interacting with Pepper and, if the activity is enjoyable, a general improvement in contentness as well.
610
Pietro Piccini 110.1 611 **system questionnaire**
Pietro Piccini 107.1 612
Pietro Piccini 110.1 613 We divided the results from the system questionnaire into 4 separate groups containing similar questions as illustrated by the 4 different graphs above.
Pietro Piccini 107.1 614
Pietro Piccini 110.1 615 The first group contains questions aimed at measuring how easy and pleasant was the activity when being guided by Pepper. The responses for this group are around the slightly agree line, a bit higher for the "Pepper was easy to understand" statement and a bit lower for the "I enjoyed the task more than if I had had to do it alone".
Pietro Piccini 107.1 616
Pietro Piccini 110.1 617 The second group has questions concerning the sense of control and accomplishment felt during the task by the participants. The participants on average responded between slightly agree and agree that completing the task was a good accomplishment and that they felt in control while doing it and a bit lower for the statement "I feel like I have accomplished it myself" suggesting
618 that it is possible for the participants to feel like Pepper is responsible, at least partially, for the accomplishment of the task.
Pietro Piccini 107.1 619
Pietro Piccini 110.1 620 The third group is used to group together questions that measure negative experiences with Pepper. The results show that the participants on average answered between slightly disagree and disagreed. This suggests that Pepper was not frustrating for most people but only for a small fraction of the participants.
Pietro Piccini 107.1 621
Pietro Piccini 110.1 622 The fourth and final group is for assessing Pepper's social presence and trustworthiness as felt by the participants. The two statements used are "Pepper cared about helping me" and "I would trust Pepper with more important activities". The responses were on average slightly above the neutral level.
Pietro Piccini 109.1 623
Pietro Piccini 110.1 624 We performed a statistical test for the system questionnaire to see if the difference between the "like gardening" group and the "dislike gardening" group is significant in any of the questions. The results didn't show any statistical significance with the exception of the question "I would trust Pepper with more important activities" which showed that people who liked gardening were more likely to trust Pepper with more important activities.
Pietro Piccini 109.1 625
Pietro Piccini 110.1 626 **observations**
Pietro Piccini 109.1 627
Pietro Piccini 110.1 628 Despite having on average good results, some participants still found Pepper frustrating or annoying. In order to understand what could have caused that we analyzed the video of the interaction and the feedback from the participants. We observed that when a participant felt frustrated was often due to Pepper's limitation. For example, sometimes Pepper would start listening too late missing part of the participant's answer. It is also common for the participant to say a word that Pepper is not able to understand which can result in the participant being stuck in a loop during the conversation which can be frustrating. We notice that in most of the experiments the experience and the ease of the interaction with Pepper improved as the participant learned how to interact with Pepper.
Pietro Piccini 109.1 629
Pietro Piccini 110.1 630
631
632
633
634
635
636
637
638
Mathieu Jung-Muller 31.1 639 == Conclusions ==
Mathieu Jung-Muller 97.1 640
641 The results from the mood questionnaire seem to support our claims CL10: the PwD feels reassured and CL11: the PwD feels content.
642 Although there are many potential biases, there seems to be a general trend which is that the mood of the participants slightly improved thanks to the activity.
643
644 All participants, except one who asked to leave the experiment early, finished the whole activity we had prepared for them during the session. This means the participants were able to perform activity steps told by Pepper. This supports our claim CL03: the PwD performs an activity step.
645
646 No participant failed to notice Pepper or did not hear what she was saying after the experiment had started. This supports our claim CL01: the PwD becomes aware of Pepper's presence.
647
648 From the system assessment questionnaire, participants quite agree that completing the task was a good accomplishment for them. This supports our claim CL08: the PwD feels accomplished.
649
Mathieu Jung-Muller 112.1 650 We did not have any question explictly aimed at targeting our claim CL08. However, frustration, annoyance and pressure are often linked to a lack of understanding from the other part. We can combine these with the question about whether Pepper cared about helping the participants, and with our observations during the experiment. When aggregated together, it seems that generally speaking, the participants felt understood. This supports our claim CL08: the PwD feels understood.
651
652 == Limitations ==
653
654 Although there seems to be a slight general trend that shows that our claim are satisfied, there are many limitations to take into account that reduce the significance of the results.
655
656 1. Students are not the target group, and especially do not have any form of dementia. This means the effect is probably completely different on them than on actual patients.
657 1. The evaluation is very generic and does not reflect one of our main functionalities, which is to have a customized agent for a PwD.
658 1. Students are Master students at TUD. So they are all studying some field related to engineering. Most of them were even Computer Science students and/or students from the SCE class. This means they globally have a very different understanding and familiarity with robots compared to the rest of the population, causing a big bias in their interaction with Pepper.
659 1. The explanation of Pepper was very short (around 1 min), so many participants had some difficulties interacting with Pepper in the beginning. It improved after some activity steps.
660 1. Finally, our participants have good intentions and have a positive a priori on our experiment. Therefore, they are more likely to answer with positive results than if they did not know us at all. This again may cause a significant bias in their answers.