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Last modified by Mathieu Jung-Muller on 2022/04/04 13:52

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edited by Sneha Lodha
on 2022/04/04 00:04
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To version Icon 116.1 Icon
edited by Mathieu Jung-Muller
on 2022/04/04 12:20
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1 -XWiki.snehalodha
1 +XWiki.Mathieu
Content
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222 222  
223 223  <table>
224 224   <tr>
225 - <th><i>Wilcoxon Signed-rank results</i></th>
225 + <th><i>Wilcoxon Signed-Rank results</i></th>
226 226   <th>I feel caring </th>
227 227   <th>I feel content </th>
228 228   <th>I feel calm </th>
... ... @@ -285,11 +285,11 @@
285 285  </head>
286 286  <body>
287 287  
288 -<h6><strong>Wilcoxon Rank-Sum test</strong><i>H0</i>: The mood distribution after the interaction with Pepper for people who like gardening and people who do not like gardening is the same.</h6>
288 +<h6><i>H0</i>: The mood distribution after the interaction with Pepper for people who like gardening and people who do not like gardening is the same.</h6>
289 289  
290 290  <table>
291 291   <tr>
292 - <th>test results </th>
292 + <th><i>Wilcoxon Rank-Sum results</i> </th>
293 293   <th>I feel caring </th>
294 294   <th>I feel content </th>
295 295   <th>I feel calm </th>
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322 322  </html>
323 323  {{/html}}
324 324  
325 +Table 2: Results of Wilcoxon Rank-Sum statistical test on affect assessment for people who like vs. dislike gardening
325 325  
327 +
326 326  In order to analyze the difference in the mood change between people who liked the activity of gardening and people who did not, we divided the assessments into two groups and performed a Wilcoxon Rank-Sum test. The results show that only the contentness mood shows a statistically significant difference between the two groups. Hence, we did not notice any relevant pattern indicating a significant difference between "like gardening" and "dislike gardening" groups. It seems to be that this is not the cause of the mood improvement.
327 327  
328 328  This confirms that PwDs can potentially benefit from a boost of energy from interacting with Pepper and, if the activity is enjoyable, a general improvement in contentness as well.
329 329  
330 330  
331 -=== System assessment ===
333 +=== System Assessment ===
332 332  
333 -[[System assessment, first subset of questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_1.html]]
335 +**Task Guidance Assessment**
336 +[[System assessment, task guidance questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_1.html]]
337 +The results of the system questionnaire will be divided into four different group with similar questions in each group. This is done to improve the readability of the results and provide a more indepth analysis of various aspects of the system setup.
338 +
334 334  [[image:group1.svg]]
340 +Figure 2: Graphical representation of results for task guidance subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
335 335  
342 +
343 +The first group, namely task guidance assessment, contains questions aimed at measuring how easy and pleasant was the activity when being guided by Pepper. The responses for this group are around the slightly agree line, a bit higher for the "Pepper was easy to understand" statement and a bit lower for the "I enjoyed the task more than if I had had to do it alone".
344 +
336 336  {{html}}
337 337  <!DOCTYPE html>
338 338  <html>
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357 357  </head>
358 358  <body>
359 359  
360 -<h5>Wilcoxon Rank-Sum test</h5>
361 361  <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
362 362  
363 363  <table>
364 364   <tr>
365 - <th>test results </th>
373 + <th><i>Wilcoxon Rank-Sum results</i></th>
366 366   <th>I would have known how to do the whole task without Pepper.</th>
367 367   <th>I think Pepper made the task easier for me.</th>
368 368   <th>I enjoyed the task more than if I had had to do it alone.</th>
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392 392  </html>
393 393  {{/html}}
394 394  
395 -In this first system assessment graph, it is shown that participants slightly agree that Pepper made the task easier for them, and generally agree that she was easy to understand.
403 +Table 3: Results of Wilcoxon Rank-Sum statistical test on task guidance subset of system assessment for people who like vs. dislike gardening
396 396  
397 397  
398 -[[System assessment, second subset of questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_2.html]]
406 +**Accomplishment and Autonomy Assessment**
407 +[[System assessment, accomplishment and autonomy subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_2.html]]
399 399  [[image:group2.svg]]
409 +Figure 3: Graphical representation of results for accomplishment and autonomy subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
400 400  
411 +The second group, namely the accomplishment and autonomy subset has questions concerning the sense of control and accomplishment felt during the task by the participants. The participants on average responded between slightly agree and agree that completing the task was a good accomplishment and that they felt in control while doing it and a bit lower for the statement "I feel like I have accomplished it myself" suggestingthat it is possible for the participants to feel like Pepper is responsible, at least partially, for the accomplishment of the task.
412 +
401 401  {{html}}
402 402  <!DOCTYPE html>
403 403  <html>
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422 422  </head>
423 423  <body>
424 424  
425 -<h5>Wilcoxon Rank-Sum test</h5>
426 426  <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
427 427  
428 428  <table>
429 429   <tr>
430 - <th>test results </th>
441 + <th><i>Wilcoxon Rank-Sum results </i></th>
431 431   <th>I feel like completing the task was a good accomplishment.</th>
432 432   <th>I feel like I accomplished it myself.</th>
433 433   <th>I felt in control of what I had to do.</th>
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451 451  </html>
452 452  {{/html}}
453 453  
454 -The sense of accomplishment is slightly higher for people who like gardening that for those who do not. It is globally around slightly agree.
455 -An interesting fact to notice is that participants who do not like gardening felt more in control of what they had to do.
465 +Table 4: Results of Wilcoxon Rank-Sum statistical test on accomplishment and autonomy subset of system assessment for people who like vs. dislike gardening
456 456  
457 457  
458 -[[System assessment, third subset of questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_3.html]]
468 +The sense of accomplishment is slightly higher for people who like gardening that for those who do not. It is globally around slightly agree. An interesting fact to notice is that participants who do not like gardening felt more in control of what they had to do.
469 +
470 +
471 +**Negative Experiences Assessment**
472 +[[System assessment, negative experiences subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_3.html]]
459 459  [[image:group3.svg]]
474 +Figure 4: Graphical representation of results for negative experiences subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
460 460  
476 +The third group, namely negative experiences subset is used to group together questions that measure negative feeling experiences with Pepper. The results show that the participants on average answered between slightly disagree and disagreed. This suggests that Pepper was not frustrating for most people but only for a small fraction of the participants.
477 +
461 461  {{html}}
462 462  <!DOCTYPE html>
463 463  <html>
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482 482  </head>
483 483  <body>
484 484  
485 -<h5>Wilcoxon Rank-Sum test</h5>
486 486  <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
487 487  
488 488  <table>
489 489   <tr>
490 - <th>test results </th>
506 + <th><i> Wilcoxon Rank-Sum results </i></th>
491 491   <th>I felt annoyed by Pepper.</th>
492 492   <th>I felt frustrated by the task.</th>
493 493   <th>I felt pressured by Pepper.</th>
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511 511  </html>
512 512  {{/html}}
513 513  
530 +Table 5: Results of Wilcoxon Rank-Sum statistical test on negative experiences subset of system assessment for people who like vs. dislike gardening
531 +
532 +
514 514  The participants globally disagree that the presence of Pepper annoyed, frustrated or pressured them. Those who like gardening actually had a bit more negative feelings regarding the presence of Pepper than those who dislike gardening.
515 515  
516 516  
517 -[[System assessment, fourth subset of questions, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_4.html]]
536 +**Social Assessment**
537 +[[System assessment, social subset, interactive version>>https://pietro99.github.io/SCE/graphs/first_questionnaire_4.html]]
518 518  [[image:group4.svg]]
539 +Figure 5: Graphical representation of results for social subset of the system assessment, with results shown for people who like vs. dislike gardening, along with the average of the sample.
519 519  
541 +The fourth and final group addresses a social subset and is utilized for assessing Pepper's social presence and trustworthiness as felt by the participants. The two statements used are "Pepper cared about helping me" and "I would trust Pepper with more important activities". The responses were on average slightly above the neutral level.
542 +
520 520  {{html}}
521 521  <!DOCTYPE html>
522 522  <html>
... ... @@ -541,12 +541,11 @@
541 541  </head>
542 542  <body>
543 543  
544 -<h5>Wilcoxon Rank-Sum test</h5>
545 545  <h6><i>H0</i>: The distribution of answers from people who like gardening and people who do not like gardening is the same.</h6>
546 546  
547 547  <table>
548 548   <tr>
549 - <th>test results </th>
571 + <th><i>Wilcoxon Rank-Sum results</i></th>
550 550   <th>Pepper cared about helping me.</th>
551 551   <th>I would trust Pepper with more important activities.</th>
552 552   </tr>
... ... @@ -567,41 +567,44 @@
567 567  </html>
568 568  {{/html}}
569 569  
592 +Table 5: Results of Wilcoxon Rank-Sum statistical test on social subset of system assessment for people who like vs. dislike gardening
593 +
570 570  This graph shows that the trust in Pepper was highly dependent on whether the participants enjoyed the activity or not.
571 571  
572 572  == Discussion ==
573 573  
574 -* Reliability: The evaluation is reliable. One could replicate the same experiment with other patients.
598 +=== Evaluation key properties ===
599 +
600 +* Reliability: The evaluation is reliable. One could replicate the exact same experiment with other participants.
575 575  * Validity: This evaluation is not really valid. Our feasible evaluation does not have the corresponding target group, and is of a much smaller scope compared to our ideal evaluation. We cannot test all our claims.
576 -* Biases: The evaluation has large biases. This is discussed more in detail in the limitations where the different bias factors are explained.
602 +* Biases: The evaluation has large biases. This is discussed more in detail in the limitations where different bias factors are explained.
577 577  * Scope: The evaluation can be generalized to a larger scope, although with a lot of care, since the evaluation is not fully valid.
578 -* Ecological validity: The evaluation is partially valid in terms of influence from the environment. The affect assessment questionnaire is the same before the activity and after, with the same environment, so the environment is technically not involved in this. However, the system assessment questionnaire does rely on some elements from the environment.
604 +* Ecological validity: The evaluation is partially valid in terms of influence from the environment. The affect assessment questionnaire is the same before and after the activity, with the same environment, so the environment is technically not involved in this. However, the system assessment questionnaire does rely on some elements from the environment.
579 579  
580 -**Affect assessment questionnaire**
606 +=== Results discussion ===
581 581  
582 -We analyzed the participants' moods before and after the interaction with Pepper in order to be able to observe positive and negative changes that are caused by the interaction with Pepper. the results showed that, in general, there is a slight increase in positive moods and a slight decrease in negative moods. The Wilcoxon Signed-rank demonstrated that the only statistically significant change happened for contentness and tiredness based on a p-value threshold of 0.05.
608 +As detailed in the results section, the mood of the participants slightly improved between before and after the activity.
609 +However, based on the Wilcoxon test, the results have only a small significance. Most notably, the significant improvements are only that the participants on average felt more content and less tired. This can be explained by the fact that they enjoyed and got motivated by the activity, but it could also simply be the case of participating in an experiment and testing out the stuff we had prepared for them. Because the participants are not our target group, and although there is a slightly significant result, we cannot really conclude that our activity really is the cause for the mood improvement. More participants and, potentially, control groups would be required to validate the results.
583 583  
584 -It is often the case that PwDs have to perform tasks that are not enjoyable for them such as taking medicines or performing routine activities. In order to analyze the difference in the mood change between people who liked the activity and people who didn't we divided into two groups and performed a Wilcoxon Rank-Sum test. The results show that only the contentness mood shows a statistically significant difference between the two groups.
585 -This confirms that PwDs can potentially benefit from a boost of energy from interacting with Pepper and, if the activity is enjoyable, a general improvement in contentness as well.
611 +In terms of task guidance, the answers are mostly around slightly agree. This means Pepper's impact was quite positive for the participants. Furthermore, participants generally agree that Pepper was easy to understand. This is a good result, but needs to be nuanced: our participants are Masters students so they are probably more used to robots than the average person, thus giving a positive bias in this question.
586 586  
587 -**system questionnaire**
613 +For the accomplishment and autonomy part, the answers are around slightly agree. Participants who like gardening have a slightly better feeling of accomplishment. However, participants who dislike gardening felt more in control. This may be explained by the fact that they are less proactive in the activity because they enjoy it less, so Pepper telling them the task is enough for them. On the other side, participants who like gardening may want to go faster and see Pepper as an unnecessary control.
588 588  
589 -We divided the results from the system questionnaire into 4 separate groups containing similar questions as illustrated by the 4 different graphs above.
615 +In terms of negative experiences, the answers are between slightly disagree and disagree. This means Pepper did not cause by herself the participants to experience negative feelings, which is already a great result. The participants who like gardening answered a bit lower than those who dislike. This may be explained by the same reason as for the previous part.
590 590  
591 -The first group contains questions aimed at measuring how easy and pleasant was the activity when being guided by Pepper. The responses for this group are around the slightly agree line, a bit higher for the "Pepper was easy to understand" statement and a bit lower for the "I enjoyed the task more than if I had had to do it alone".
617 +Both results for the accomplishment and autonomy part and the negative experiences part are to be taken with extreme care. Since the participants do not have dementia, their attitude towards the activity is most likely very different than for people affected by dementia.
592 592  
593 -The second group has questions concerning the sense of control and accomplishment felt during the task by the participants. The participants on average responded between slightly agree and agree that completing the task was a good accomplishment and that they felt in control while doing it and a bit lower for the statement "I feel like I have accomplished it myself" suggesting
594 -that it is possible for the participants to feel like Pepper is responsible, at least partially, for the accomplishment of the task.
619 +Regarding social assessment, the participants barely agree that Pepper cared about helping them. This may be caused by the fact that most of them are Computer Science and/or SCE class students. Such students are very conscious that Pepper is nothing more than the behaviour we implemented. Some participants even tried to find edge cases to test the answers of Pepper. It would be very useful to conduct the same experiment on average people randomly chosen to see whether the answers are the same. If they are, then that would be a good point to improve.
620 +Finally, still in terms of social assessment, whether the participants would trust Pepper with more important activities greatly depends on whether they like gardening or not, which highlights the importance of having specific tasks for the specific patients.
595 595  
596 -The third group is used to group together questions that measure negative experiences with Pepper. The results show that the participants on average answered between slightly disagree and disagreed. This suggests that Pepper was not frustrating for most people but only for a small fraction of the participants.
597 597  
598 -The fourth and final group is for assessing Pepper's social presence and trustworthiness as felt by the participants. The two statements used are "Pepper cared about helping me" and "I would trust Pepper with more important activities". The responses were on average slightly above the neutral level.
623 +=== Observations ===
599 599  
600 -We performed a statistical test for the system questionnaire to see if the difference between the "like gardening" group and the "dislike gardening" group is significant in any of the questions. The results didn't show any statistical significance with the exception of the question "I would trust Pepper with more important activities" which showed that people who liked gardening were more likely to trust Pepper with more important activities.
625 +We also made some observations while monitoring the evaluation sessions.
626 +Although it did not necessarily reflect in the questionnaires, some participants still found Pepper frustrating or annoying. This was often due to Pepper's speech recognition functions. For instance, a participant would say a positive answer and get into the negative loop because Pepper understood their "yep" as "nope".
627 +We also noticed that participants had some difficulties interacting with Pepper in the beginning. Specifically, and although we did mention it to them, they very often spoke while the eyes were not blue. Since Pepper was not listening, they often got confused and did not know what to do. Most often, they simply repeated their answer, and then it worked. Sometimes, we had to remind them about the blue eyes. Usually, after a couple of steps of the activity, they got used to it. Overall, the ease of interaction with Pepper greatly improved over time.
601 601  
602 -**observations**
603 603  
604 -Despite having on average good results, some participants still found Pepper frustrating or annoying. In order to understand what could have caused that we analyzed the video of the interaction and the feedback from the participants. We observed that when a participant felt frustrated was often due to Pepper's limitation. For example, sometimes Pepper would start listening too late missing part of the participant's answer. It is also common for the participant to say a word that Pepper is not able to understand which can result in the participant being stuck in a loop during the conversation which can be frustrating. We notice that in most of the experiments the experience and the ease of the interaction with Pepper improved as the participant learned how to interact with Pepper.
605 605  
606 606  
607 607  
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609 609  
610 610  
611 611  
612 -
613 -
614 -
615 615  == Conclusions ==
616 616  
617 617  The results from the mood questionnaire seem to support our claims CL10: the PwD feels reassured and CL11: the PwD feels content.