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Changes for page Step 1: Use Case

Last modified by Jef van Schendel on 2022/07/28 11:12
From version 1.3
edited by Mark Neerincx
on 2022/07/13 12:03
Change comment: There is no comment for this version
To version 3.2
edited by Jasper van der Waa
on 2022/07/15 11:05
Change comment: There is no comment for this version

Summary

Details

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1 -|(% style="width:286px" %)**Topic**|(% style="width:382px" %)**Question**|(% style="width:308px" %)**Answer Group 1**|(% style="width:317px" %)**Answer Group 2**
2 -|(% style="width:286px" %)(((
1 +|(% style="width:285px" %)**Topic**|(% style="width:356px" %)**Question**|(% style="width:562px" %)**Answer Group 1**|(% style="width:317px" %)**Answer Group 2**
2 +|(% style="width:285px" %)(((
3 3  [[image:image-20220610113727-1.png]]
4 4  
5 5  //Stakeholders//
6 -)))|(% style="width:382px" %)(((
6 +)))|(% style="width:356px" %)(((
7 7  Which stakeholders are involved in your use case?
8 8  
9 9  (if there are many, choose 3 max to focus on)
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10 10  
11 11  
12 12  Please add name, age, gender, and one hobby (i.e. a first step towards the identification of personas).
13 -)))|(% style="width:308px" %)(((
14 -
13 +)))|(% style="width:562px" %)(((
14 +**Patient:** Thomas, 52 years old, collects and smokes sigars. Someone suffering from T2DM for some time now.
15 +\\**Coach: **Sanne, 35 years old, makes ceramics. A general practitioner, a T2DM nurse, practitioners assistent, or lifestyle coach.
16 +
17 +**Friend/family:** Klaas, 28 years old, likes to play and walk with his dogs. A friend or family member of the patient.
15 15  )))|(% style="width:317px" %)(((
19 +**Patient:**
20 +
21 +**Medical Doctor (MD):**
22 +
23 +**Friend/Family:**
24 +
16 16  
17 17  )))
18 -|(% style="width:286px" %)(((
27 +|(% style="width:285px" %)(((
19 19  [[image:image-20220610113727-2.png||height="253" width="227"]]
20 20  
21 21  //Stakeholders' goal//
22 -)))|(% style="width:382px" %)What do these people want to achieve?|(% style="width:308px" %)(((
23 -
31 +)))|(% style="width:356px" %)What do these people want to achieve?|(% style="width:562px" %)(((
32 +**Thomas** does not care overly much for his own health, he does care for his family however. **He wants to see his grandchildren grow up and be able to play with them.**
33 +
34 +**Sanne **started as a general practitioner to help people become more healthy in their everyday lives. She often sees T2DM patients that vary widely in their needs, health and willingness to to address issues and wants to offer each the advice and treatments that fits them best. **She wants to translate the needs of patients such as from Thomas to effective interventions.**
35 +
36 +**Klaas **is worried that his father Thomas does not take good care of himself or does not put sufficient effort into this. **He wants to remove any (mental) barriers that might hinder Thomas.**
24 24  )))|(% style="width:317px" %)(((
25 25  
26 26  )))
27 -|(% style="width:286px" %)(((
40 +|(% style="width:285px" %)(((
28 28  [[image:image-20220610113727-3.png||height="248" width="246"]]
29 29  
30 30  //Values and motivation//
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44 +)))|(% style="width:356px" %)(((
32 32  Why do these people want to achieve this?
33 33  
34 34  * What are main drivers?
35 35  * Which values are relevant (e.g., fairness, equality, autonomy, …)?
36 -)))|(% style="width:308px" %)(((
37 -
49 +)))|(% style="width:562px" %)(((
50 +**Thomas **values **family and friends**. He is driven to **not become a burden** to them and to **support** them as much as he possibly can. He understands that he needs to be in good health to do so, but it troubles him that he apparantly needs to change for that even though he does not feel unhealthy or has any of the complications people tell him about. He does not want to give up his sundays with family while smoking a cigar and eating some cake.
51 +
52 +**Sanne **values **altruism **as she wants to help her community with their health. She is driven by her **experiences** what (chronic) health issues can do to a person and their family and friends. It troubles her greatly that a patient like Thomas is so difficult to motivate to change his lifestyle. Those short moments she gets to speak to him, she gets the impression he could be made to change but is hindered by a lack of understanding why this is needed. She tries to explain to him the potential complications but he does not seem to take it by heart. This frustrates her every time.
53 +
54 +**Klaas **values **honesty and kindness**. He is driven to **support **his father, Thomas, in his required lifestyle changes such that he can play with his grandchildren every sunday. He wants nothing else for his father, then that he is able to enjoy his life. It worries him however to see his father smoke and eat unhealthy every time. Often this leads to arguments as he feels his father is not being honest about his efforts to change his life style.
38 38  )))|(% style="width:317px" %)(((
39 39  
40 40  )))
41 -|(% style="width:286px" %)(((
58 +|(% style="width:285px" %)(((
42 42  [[image:image-20220610113727-4.png||height="298" width="207"]]
43 43  
44 -//Role and task context//
45 -)))|(% style="width:382px" %)(((
46 -What is humans' role in the overall task performance of activities? (e.g., think about the responsibilities)
61 +//Role, task and context//
62 +)))|(% style="width:356px" %)(((
63 +What is humans' role in the overall task performance or activities? (e.g., think about the responsibilities)
47 47  
48 48  What are the main tasks or activities of these people?
49 49  
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50 50  (Note that the roles, tasks or activities of the humans can change due to the introduction of new technology)
51 51  
52 52  Which context factors have a major effect on the performance or activities?
53 -)))|(% style="width:308px" %)(((
70 +)))|(% style="width:562px" %)(((
71 +For **Thomas **to prevent complications in the near future he needs to **change his lifestyle in a sustainable way**. In the end, it is Thomas who is **reponsible for making these changes**. No one else can **exercise **for him, **stop smoking** and **change his diet**. He finds this very difficult however, as **he does not experience the complications** he is being informed about **nor is he currently limited in living his life** as he want to.
72 +
73 +**Sanne **talks with Thomas about once every three months to **monitor** his health and progress in preventing complications and **provide advice** on his lifestyle where needed. She is responsible that there is **an accurate representation of Thomas' health status** and t**o know what should be done to improve it if needed**.** **She only **has very limited time** to do this, as her talks with Thomas are often only 5 to 10 minutes long and she has **many other patients** that require her attention.
74 +
75 +**Klaas **finds it difficult to know what his role is, but feels it is to support Thomas
76 +
77 +
54 54  
55 55  )))|(% style="width:317px" %)(((
56 56